Rubbish
Had to download and use this to contribute to a group video. The UI is terrible. Tells you to record in landscape but when you rotate the phone it doesn’t update properly. Recorded a video anyway, but no idea where it went. Tried several times to no avail.
Nothing Works
Downloaded. Half the buttons didn’t respond. Created an account thinking maybe it was just overly gated. Still, literally nothing works on this app. I’ve never seen such a poorly functioning app like this. Do not waste your time
Birthday group video
This was my first time doing this for my mom 50th and I love it best birthday gift ever!!!
app keeps crashing & you can’t zoom in on photos
app crashes every time i scroll thru the photos on an album. also you can’t zoom in on photos in the app, you have to save them to your phone if you want to zoom in
Response from developer
Hello, thanks for reaching out. We're sorry to hear that you ran into some issues. Can you send us a note at help@memento.com with your account details so we can help troubleshoot the issues you mentioned? We'd like to help! - Danny in Marketing
Wipes all the data from photos - avoid
This is a great idea in principle, but in practice it’s caused a nightmare. Even though the app recognises the exif data of photos (so the date, time and location they were taken) and allows the group to organise the memento folder according to when the photos were taken, the second you download them to your device this data is completely wiped, meaning you’ll have to enter all the dates and times in manually if you want them to appear in the order they were taken and on the right date.
I wish I’d known this before our group uploaded 350 photos to share. They’re now either stuck in the Memento app or I’ll have to spend hours sorting out the mess in my photos app.
I therefore recommend you avoid this app until they actually make it do what people need it to do when photos are shared. This is a huge bug that isn’t mentioned anywhere on the app or website.
I contacted the creators who said they are aware it’s an issue and apologised. They should make this explicitly obvious on their app and website to avoid others having to face the same disappointment as we have until it’s rectified.
I wish I’d known this before our group uploaded 350 photos to share. They’re now either stuck in the Memento app or I’ll have to spend hours sorting out the mess in my photos app.
I therefore recommend you avoid this app until they actually make it do what people need it to do when photos are shared. This is a huge bug that isn’t mentioned anywhere on the app or website.
I contacted the creators who said they are aware it’s an issue and apologised. They should make this explicitly obvious on their app and website to avoid others having to face the same disappointment as we have until it’s rectified.
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Nice App
Love this app ! Glad I get to use it to create a beautiful memorabilia.
Horrible
Submitted a video for an important Event. Left me the impression it was uploaded and never was. There was absolutely no indication it was not uploaded. Terrible App.
I gave it two stars because the ad is pretty
Unfortunately, I tried to upload a video four different times and each time it stopped at 99% uploading. I was trying to film something for my grandson and well it doesn’t matter what I was trying to film. I made each video shorter and shorter until it was just 30 seconds. There’s no reason why it should take 45 minutes to upload and then stall at 99% . 🤷♀️ now I better be able to cancel it so you don’t keep charging me
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Response from developer
Hello, thanks for reaching out. We're sorry to hear that you ran into some issues. Can you send us a note at help@memento.com with your account details so we can help troubleshoot the issues you mentioned? We'd like to help! - Danny in Marketing
Grateful
Grateful for this thoughtful app that does exactly what i was looking for! Puts many people’s love together into a video to make people feel so special! Thank you!!
Careful of overcharges
I pressed the toggle button to select the $12.99 offer and they ended up charging my credit card $217.51.
