Leave a Review GNV RideRTS
Needs Some Work
I’m writing this review not to slander the app however there are some serious issues, currently, the app isn’t loading and says there’s a weak connection weather or not I’m connected to internet or I have really good service. Prior to this issue the interface of the app has some issues such as navigation of the app as well as the way you look up routes, and the accuracy of where the busses are located in the real-time map. Many users may find it difficult to look up their routes if they don’t have prior knowledge of how the bus routes work with inbound and outbound routes. Having to search for the route you need to take can pose some problems if the user doesn’t know what routes are needed, when RTS Gainesville used translock you were able to see all the bus routes in the area you are in which I feel would be a good addition to this app and would counter the issues all except the real-time map which I feel is a GPS to app issue. If the developers were to fix the bug that is stopping bc the app from loading and fixed the main points this app would be well on its way to being an easy-to use app that everyone could benefit from using.Show lessAvid RTS GNV User
Deserves NEGATIVE Stars
- Never loads when i’m at a bus stop.
- Inaccurate routes
- Inaccurate stops
- Inaccurate schedules
Countless times this app has gotten me more lost than I already was on campus by leading me to the wrong bus stops and randomly freezing up. As if navigating Gainesville wasn’t already difficult, this app makes things even more complicated. This app has made me late to class and sometimes miss classes altogether. I’ll get on a bus that projects a route I need on the app, and it will TAKE ME IN THE OPPOSITE DIRECTION. Sometimes I have to spend the entire day just trying to find my way back home with this horrible app.Show lessBathstronaut
TransLoc was better
The other reviews have already mentioned these things, but here is why this app isn’t good.
The app sometimes won’t load. The reason I’m writing this review right now is because for the last couple of days, the app wouldn’t load. When I went to pull it up today to see where my bus was, it didn’t let me in again.
If the app does load, it is more confusing and less user friendly than the app we were using previously (TransLoc). You might think that this is because I was just used to TransLoc and have to get used to this. That is not the case. I’m a freshman who had never taken a bus by themselves prior to coming to college. Using TransLoc was still much easier. In TransLoc, you could find an area, and it would show you bus routes in that area. With this app, you have to know what route(s) you want to use for them to come up. This seems like a big design flaw, especially considering that many new college students who will be coming to Gainesville aren’t familiar with what routes to take to get to certain locations.Show lessWill 365
Terrible
You can’t even see the stops around you. How am I supposed to know the names of the stops if I can’t even find them on the included map and it doesn’t tell me. I don’t know who programmed this but they should be fired and this app should be put out of its misery.DMan2699
We can do so much better
The user interface is so archaic, this app should be built for phones not for windows 96. In many ways the trans loc app was better in this regard. It’s 2022, the technology and brilliant minds we have at our disposal are limitless, are we supposed to accept this? If you’re having trouble with money maybe build more housing to tax more people, tax richer ppl or reallocate funds I am so confused what the problem is maybe lack of political will?? If an app is too hard at least have maps of the routes at the station. I love RTS and I know it can be so much more, please someone do something.Show lessGyrod62
Was this even tested before publishing?
I rarely ever write reviews for anything, but today I feel particularly compelled to do so just to bring this app’s rating down. The old TransLoc app wasn’t perfect, but it did a good job at showing you routes nearby and even had a decently accurate schedule. With this new app, it’s a gamble every time I try to take the bus to school. Will the app crash? Will the servers be down? Will the schedule be horribly off? All of the above? You never know with this app. Sometimes I wonder if this was tested even once before being published on the app store.Show lessBencrbcp
Somehow even worse than transloc
I don’t know how they managed it, but this is even worse than when they used transloc. You now longer can see your position on the map, nor does the app display local routes: none of the convenience functions work anymore. It’s impossible for someone who is new to the bus routes to find their way around Gainesville without preemptively knowing which routes go where. Absolutely hate this new app.
Honestly, it feels like something straight out of early 2000’s user interface: terrible!!!!!Show lessBencski
bring back TransLoc!
I can’t even track my own route and see myself moving real-time on the route I’ve selected. What’s even the point of this app then?? I don’t want an app for bus stop information, I want an app that actually guides me where I’m going. Please bring TransLoc back.LadyxIris
I’d give it no stars
Honestly the app should get no stars but I can’t do that. It’s more complicated, I have to know the route to see it like it won’t just show me the near by routes, the bus location is so spotty like sometimes the bus is on the route and other time it acts like there’s nothing there. I’ll be walking on a bus that the app doesn’t pick up. Why did they switch it if this app is so much worse then the old one. At least the old one worked…Show lessmaddythehatter
Needs work
I understand why TransLoc couldn’t be used anymore (app refused to update the routes to show construction), so this app was created. But it needs work. Every since thanksgiving break, I can’t even access the map or the rest of the app. Just says bad server connection. My friends have this issue too! I think it needs to be updated because sometimes I’m trying to decide which bus will be faster and I can’t as I can’t see the buses on the routes.Show lessnina dover
