Leave a Review Converge GoFiber!
Missing Information on my App
My App is up to date. However, informations on Devices Connected, Modem Temperature and Signal Strength is missing. My iPhone SE software is current as it gets.2willieboo
Froze to death
It’s not the best organize apps ever! When you try to open the apps it stop and do nothing! It #froze #frozen and #never open it! Worse apps ever encounter! Make it clear developer and better!It was cut the f*** off!
Developer Response
Hi Froze! We are sorry that you are experiencing this issue. I can see that your app has already been updated to the latest version, so fixes should have been activated. Have you tried reinstalling the app to see if the problem would persist? Email us at customercare@convergeict.com for further assistanceCan’t Understand the Statement of Sccount
The new updates have been great but when it comes to checking my bill I never see the payment I have made when I paid the bill and it doesnt help that when the next month comes it adds up to the bill that I haven’t paid yet. Please add a system for a way to seperate the bill for the current month and next month so that it doesnt seem like you missed a month paying. And allow us to see the months that we did pay so it be easier for your customers to understand since not all are tech-savy.Show lessBjKv30
Developer Response
Hi BjKv30! We are sorry that you are experiencing this issue. I can see that your app has already been updated to the latest version, so fixes should have been activated. Have you tried reinstalling the app to see if the problem would still persist? Email us at newgofibersupport@convergeict.com for further assistance.Works Great Now!
After upgrading to iOS 26.4 I hade to delete app, and then reinstall. It works great now.Titojohn
Developer Response
Hi Titojohn! We are sorry that you are experiencing this issue. I can see that your app has already been updated to the latest version, so fixes should have been activated. Have you tried reinstalling the app to see if the problem would still persist? Email us at newgofibersupport@convergeict.com for further assistance.Half-app work
The entire section under “MY MODEM” doesn’t read or show any information regarding modem strength, temp, or devices connected.Gorio Pogi
Developer Response
Hi Gorio Pogi! Your feedback is important to us. Our team has already switched on the fixes in the latest version of our app. Have you tried clearing your app data and cache to check if it will improve the performance of the app? Don’t hesitate to reach out to us by sending an email to newgofibersupport@convergeict.com. Thank you.
