Leave a Review Laresmart
L6 robot
I have this L6 robot for about a year. I have not used it for about 5months. Not only does it loose connection sporadically, when I called customer service, my experience was just nightmarish. Only email for start. Chris would respond after 48-72h asking me to brush the pins( I did and resent a videos) and still no solution. I spent ~$350 on this equipment and they absolutely would not honor their own warranty. I gave you a chance to avoid this review. If I can prevent just one customer to repeat my mistake, then that is good enough for meShow lessErnrider1
Waste of money
I do not recommend this vacuum. It does whatever it wants. It will not map my house and sweep in order, it goes all over the place.
I cannot set it to sweep a specific room and in order.
I don’t like it at all.Carojat
Needs more development
This app is so poorly created. Its not glitchy or anything from the two days we used it. But its so confusing and hard to navigate the functions of the connected vaccum. There’s no info or information to help you use it. The faq search is helpless. Mapping feature isn’t functional. Doesn’t save. Pointless. Better off using a remote and doing it manually.Show lessTaylor Kay Lee
The new app doesn’t work
There was an update to the recently. It deleted all the previous rooms which is annoying but even worse I can’t add rooms back because it’s super buggyJay W83
Pila/nivel agua
Podrian hacer una actualización en la app para que la maquinaria tenga un mapa guardado, quiero decir, que no se borre solo ni tengas q volver a configurar la maquina cada que pasa esto y ademas incluir la visualización de nivel de agua para asi no tener que estar adivinando cuando tal vez ya necesites rellenarla.Show lessSincheapodo
Buy from a different company
Didn’t last a year. The device updated and crashed. There is no customer service unless the app can connect to a device. App was updated and I lost all old data. Boo806Dig
Laserar vac app is confusing
English is weird. Near total lack of instructions. Hard to understand. only a genius like me can figure out how to use it. But it does work and the vacuum mop is a godsend.Ruthwwwwww
It loses connection often, and the spelling errors are funny.
“Began to dust” is listed instead of “Begin to dust” or just “Start Dust Removal”. There aren’t any descriptions of what some things mean, like “Depth Clean”. What makes that different versus regular clean? There is only one voice option for English. The Robot says “I a-m here” instead of “I’m here” or “I am here” when using the “Find robot” option.
The main issue is that it loses the robot connection constantly.Show lessMic98989
Excellent cleaning, terrible intelligence
I’ve had many, many robotic vacuums and this one clean the best by far. It does have significant mapping issues though. I have a large floor air return it runs over and gets stuck and I have coffee tables with curving legs it wedges itself under and get stuck. Despite a year of use and it getting stuck in the exact same places every use, it never learns to avoid these places. Disappointing because every “smart” robotic vacuum I’ve ever owned, including the now 20+ year old Electrolux Trilobyte could make that adjustment. Laresmart needs to improve their software and this would be the best of the best.Show lessDplokh
Decent App
The app seems to work fairly well. As noted in other reviews, it isn’t particularly intuitive and I usually have to poke around a bit to find some things such as adding virtual walls. App wish list:
1. Ability to remap individual rooms
2. Ability to zoom in more
Mapping works well and you can easily see what the vac has mapped. Once the initial vacuuming is complete, The app automatically determines what rooms/common areas and clusters them together. These are fairly easily split up or combine if it guesses incorrectly or you prefer to have more or less resolution on your map.
Update oct, 2022 - dropping to 3 stars. after a couple of months, I have noticed a few other issues with the app.
1. Loses connection to the vac if the app is closed on iPhone. Have to go through full reconnection procedure to get it to connect again.
2. When initially mapping the house, the vac may skip some areas. After that, it will ignore that area forever unless you remap the whole house. I contacted customer service on this and didn’t get a very good answer except to wipe the map and redo from scratch. The first time, it skipped about 1/4 of one room and another completely. The second time it was the corner of a different room (although it did pick up the previously missed areas). I haven’t bothered to try it a third time.Show lessnick182647372
