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I agree scammers!
I’m reading the other reviews, & I agree, this company is a rip off! They told me no unlimited plans, yet I’m reading reviews where people are saying they have the unlimited plan! How can that be? Also y don’t they rollover any left over data? As much as the plans cost, they should be rolling over every month any left over data! My biggest pet peeve with them is every month, at the end of my data cycle, they start taking from my new cycle!! Even though it’s before midnight, even though I have plenty of data left, and yet they take my data the night before the new cycle starts every month. I have to call them and complain and ask them to give me back at least 10 or 20 gigs to replace what they took early. It’s ridiculous. They are a rip off.Show lessLizdaughter1
Awful scam
They told me I could get service in my area. Then when I didn’t get service he told me it’s because they don’t have ability to get wifi where I live. They won’t refund me my money even though their manager said she would and I have a refund #. I have been contacting them for over a month trying to get my money back. Told me data was unlimited, then told I have to pay for more GBs. Told it was only 79 first month for activation and set up and then had to pay 56 for activation. Their customer service is almost impossible to get ahold of. I’ve been promised a refund 3 times. Took a month for someone to finally get me a manager who said she would send refund. A week later and I still haven’t received it. They got my email wrong when setting up and my name after spelling both multiple times. I had to wait 3 days to set up because I couldn’t get ahold of anyone to change my email so I could get my password for my log in they send through email. A totally scam. I’m currently disputing it with my bank because they won’t send my refund they promised after a month. This is ridiculous.Show lessaliviaseiler1123
SCAMMERS!
we’ve been paying $95 a month for 3 months now for their “unlimited” plan. there’s an allotment of high speed data before they slow you down to a basically unusable speed, but at least this i expected as i’ve seen it before with other companies. but this month i got an email telling me that i’ve gone over the allotted high speed data too many times and they’re discontinuing my service indefinitely, and i have to return my router to them or they’ll charge me $400? excuse me? do not advertise unlimited data if you’ll discontinue my account and threaten to charge me a ton of money for using too much of it. all we’ve been using it for is streaming! absolutely awful company. most people don’t even check their emails and they didn’t warn me about this in the app at all, makes me wonder how many people they’ve taken $400 from for basically no reason, for simply using their wifi? really sketchyShow lessKatlatiecuttie