Leave a Review Chrysler
Terrible!
Might be rated higher if app would let me sign in. Multiple lock outs because app says I’ve entered invalid credentials. Have changed passwords multiple times, only to have app again tell me the email/password is wrong and get locked out again. This app is crap.Mitch WilliJ
Developer Response
Greetings, this is definitely not the experience we want our customers to have. We would like to learn more about your experience and see if there’s anything we can do to help. When you have a moment, please email us at socialmedia.uconnect@fcagroup.com. ~RobIt should be 0
I can’t even get into my account. I changed my password at least ten times now and I’m locked out of my account according to the app and website but my Uconnect app accepts my old password and faceid set up. So I actually rate this app as a 0 star since I can’t even use it. What a waste of phone space.Show lessL.Solo
Developer Response
Greetings, this is not something we like to see. Our team would like the opportunity to learn more about your experience. Feel free to email us at socialmedia.uconnect@fcagroup.com. ~RobNeeds Work
I was (am still) confused about the 3 (now 4) Mopar phone apps (one is UConnect) I have on my phone.
When I downloaded the new app last night, no warranty and dealer info were available.
Accidentally set off my horn-removed app afterwards. Reloaded the new app after being prompted this morning-everything is there.
I normally only use the UConnect app anyway.
FordPass for my 2019 Ranger? I only have one app on my phone that appears to be all inclusive.
Do I really need 4 Mopar/UConnect apps on my phone??? Thanks.Show lessJoby1956
Developer Response
Greetings Joby, we are soon moving most features to our new branded apps. Please know you can use the Chrysler app for all your Chrysler vehicles including Ram, Jeep, Dodge, ect. Please know you can contact us by email at socialmedia.uconnect@fcagroup.com, if you ever need help with your app in the future. ~RobCustomer Service
Worst ever. Reps don’t even know how their own system works.MI DISGUSTED
Literally useless
Like many others, I downloaded this app because the old one says it’s being discontinued. But this app does literally nothing other than display my VIN and show a button to call and activate a subscription.
Why does scheduling service or viewing service history require a subscription? The old app would at least do those things.Show lessFaceless iPhone User
Developer Response
Greetings, thanks for bringing this to our attention. You can still use our app without a subscription to see things like recalls or service history. We want to take a closer look at this for you. Please send a message to socialmedia.uconnect@fcagroup.com, so we can assist further. ~RobDoesn’t work
Will not accept my VIN.silver chicken
Useless without SiriusXM Guardian
The old Mopar app gives me useful information for my car without forcing me to subscribe to SiriusXM Guardian. I installed this app because the old one that works prompted me to die to it being discontinued. Now all I get on login is a non-dismissible screen for my 2018 Pacifica that says I don’t have an active subscription and to call them to get one. So the app is utterly useless for me. Added to that is that I can’t even add my older 2015 Chrysler 200 to the app at all. I just get an error saying my vehicle can’t be added to my account. Either the app is just broken, or they didn’t account for older vehicles that don’t support Guardian. Either way, in its current form this app is useless and is getting uninstalled.Show lesshatchna
Developer Response
Greetings, thanks for your feedback. We’d like to know the details of the problem you mentioned. Please send the details or screenshot to socialmedia.uconnect@fcagroup.com. We'll pass it along to our development team and see if there is any way we can improve it. ~RobCan’t add vehicle
It says my van vin is not validCookie gamer 1337 :)
Can’t access/load my vehicle
As others have noted, there is a problem with entering/loading vehicles into the app.
The My Chrysler and Mopar apps both still show my vehicle as does the Chrysler website.
When will this issue be fixed?AroKro
Developer Response
Greetings, we would like to look into this situation further for you and see if there is any opportunity to assist. Please feel free to send our team an email to socialmedia.uconnect@fcagroup.com to add additional details. ~RobWon’t recognize VIN
Scanner for VIN doesn’t work and when I type it in manually, says it’s not valid.Hozzy hawk
