Philips OneBlade (Daily Care) User Reviews

Philips Consumer Lifestyle, B.V.

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Doesn’t work

Don’t waste time, you can’t search for your razor and there are only 4 listed. Then when you click help it says can’t connect to internet. Philips don’t reply to this review saying “I’m sorry please contact support” you know there is a problem so if you reply post the fix so all can see.

Kennycbr

a year ago

Response from developer

Hi there, thank you for sharing this with us. We're sorry to hear about these issues. Have you tried clearing the cache of the app or reinstalling the app altogether? Not all razors are supported by the app, so please check with our support team if your razor is compatible. You can reach out to them via our contact page.

App says I an not connected to the Internet

As others have reported, I cannot open the app because it incorrectly says that I’m not connected to the internet.

RichGuss

a year ago

Response from developer

Hi, we're sorry to hear that the app doesn't work for you. Have you tried clearing the cache or reinstalling the app altogether? Also, make sure to enable location or nearby devices permission on your phone. Otherwise, try a hard reset by pressing the on/off button on your shaver for 30 seconds. We hope this will solve the issue.

The app doesn’t work

Every time when I open the app. It shows a message that I don’t have internet… I never can pass to another screen

Josuesan95

a year ago

Response from developer

Hi, thanks for your feedback. We apologize for the connection issues you are currently experiencing. Please always make sure that there are no pending software updates for the app and your smartphone. If this advice doesn't help, please contact us on Facebook (@Philips) or Twitter (@PhilipsCare). Best regards 😊

App won’t open

The app won’t open says something about my phone not being connected to the internet can’t use the app so it gets a 1 star

c_vonschroder

a year ago

Response from developer

Hi, thanks for taking the time to leave this review. We're sorry to hear that you're having trouble using the app. To help resolve this, please contact us on our website or on Facebook (@Philips) or Twitter (@PhilipsCare).

Doesn’t work

Says no internet connection even though I’m connected

Lifelover911

2 years ago

Response from developer

Hi there, thank you for taking the time to share your experience here with us. We're sorry to hear that you can't connect your shaver to the app anymore. Please try clearing the cache in the app and then, if necessary, reinstalling the app. Otherwise, try a hard reset by pressing the on/off button on your shaver for 30 seconds. We hope this will solve the issue.

Totally pointless App

I’m currently testing the new series 8000 wet and dry shaver and this app supposed to give you real time information help etc when shaving but no matter how I follow the shaving instructions on the app at the end in the summary it always says I’m doing it wrong there’s only so many ways you can do a circular motion with your razor to complete a shave in the recommended 3 minutes it would be helpful if it gave you better on screen help at the time of the shave not afterwards

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Titan ☠️

2 years ago

Response from developer

Thanks for your review: we're sorry to hear that the Daily Care app hasn't managed to meet your expectations so far, and appreciate the feedback.

Philips App - not good

I have a Philips S7788 wet & dry shaver which is very good. However, although I have paired it with my iPad and iPhone 13 the app will not accept it.
Bluetooth in the phone and iPad settings shows my S7788 shaver is connected but the app says it is not connected. Doesn’t seem to be much point in having the app.

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Jachin1174

2 years ago

Response from developer

Hi there, thank you for taking the time to share your experience with the app. We're sorry to hear that you can't connect your shaver via Bluetooth to the app. Please try clearing the cache and, if necessary, reinstalling the app. Hope this will help you out and solve the issue.