FUJIFILM XApp User Reviews

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Stability please and accurate TC

I am a professional photojournalist. I want location tagging on everything I shoot. Connectivity with the app drops after 20-ish minutes and the dreaded red geotag icon appears in the viewfinder indicating lost connection with my iPhone. I want connectivity with the phone to be there without having to set on every shoot at every location.

Additionally, I shoot documentaries with my XH2S and XH2. Having frame accurate timecode matching across both cameras is a broadcast or production camera expectation. Please develop the capability to set these cameras to the phone time of day accurately. Canโ€™t be that hard or labor intensive. I think the XT4 has it.
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Still sucks like the old app

Still having connecting issue with my XT5. Asked me to put my camera closer towards my phone when they are side by side already. Very frustrating!

Response from developer

This is "FUJIFILM XApp support team" Thank you for contacting us and we apologize for your inconvinience. Could you please tell us the detail from the link below? https://www.fujifilm.com/contact/ Thank you for your kind cooperation.

Works great with X-H2โ€ฆ mostly

Update: as others have noted, if the app hibernates or the camera goes to sleep, the app tags photos with the current location rather than the correct one, i.e., where you were three hours ago. The Nikon app does not do this and I wish that Fujifilm would address this bug. On the camera side, a longer delay such as an hour before the camera goes to sleep would be extremely useful and save my poor power switch.

Does what itโ€™s supposed to and even reconnects in the background fairly reliably after Iโ€™ve turned the camera off and on again. I just came back from a week of intense shooting in areas of poor cellular connectivity and the app worked almost perfectly save for a few hiccups at launch where the app stumbled and restarted itself. The so-called privacy concerns are unfounded and the app truly does need full-time location access to geotag photos, though an opt out could be nice for those who donโ€™t wish to geotag. The app doesnโ€™t use location unless itโ€™s open, so close it if youโ€™re worried.
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Response from developer

This is "FUJIFILM XApp support team" Thank you for your message. Ver.1.10 improves as follows. โ€ข The application can communicate with the camera via Wi-Fi even if the permission to access "Location" is not set. โ€ข Functions that do not require permissions to access can now be used without setting the permissions to access.

Update - A Massive Improvement

After the new seat update the app is finally working!

Really enjoy the interface and experience - so happy theyโ€™ve found the issue and sorted it.

Response from developer

This is "FUJIFILM XApp support team" Thank you for contacting us and we apologize for your inconvinience. Could you please tell us the detail from the link below? https://www.fujifilm.com/contact/ Thank you for your kind cooperation.

Location setting not required but still lacking

It seems theyโ€™ve heard the community and updated their app to not require location tracking. This is a step in the right direction but sadly theyโ€™ve only moved back to being at a neutral position from a taking a step backward in quality. For me, the live camera control is still lacking significantly. I canโ€™t control timer settings or interval settings. As a self-portraitist these are vital. The lack of control in the app renders it useless as I still have to operate from the camera directly. In short, the app has gone from โ€œbadโ€ to โ€œmeh.โ€
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Response from developer

This is "FUJIFILM XApp support team" Thank you for contacting us and we apologize for your inconvinience. Could you please tell us the detail from the link below? https://www.fujifilm.com/contact/ Thank you for your kind cooperation.

V1.1.0 still not reconnecting Bluetooth while in the background

Update: Developer is asking me for โ€œdetailsโ€ by filling up a blank form on their site. I feel this is like additional insult to injury. The details are here in my review below. My iPhone is 13Pro with IOS 16.6 and my camera is an X-T30 using firmware 2.0. There is no more details about this issue I have described when you released the app few months ago and the issue is still present after 1.1.0. โ€”โ€”โ€”โ€”โ€” I was hopeful that this new update 1.1.0 would finally fix the big issue of the app not reconnecting with the camera via Bluetooth after the camera is turn off and then on (like when in power savings) and the app in the phone is in the background (like when the phone is in my pocket), so geo tagging will continue to work at all times when I am out taking pictures. Unfortunately, the issue remains and the app is still not reconnecting automatically while in the background. The only way to reconnect is to either bring the app to the foreground (this method always works) or go to the Bluetooth settings in the iPhone (this method works, sometimes) but taking the iPhone to reconnect every time the camera is turn off and on again is not practical. Come on Fujifilm! Fix this issue so geotagging can be useable. It has been over 3 months since you release this app.
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Response from developer

This is "FUJIFILM XApp support team" Thank you for contacting us and we apologize for your inconvinience. Could you please tell us the detail from the link below? https://www.fujifilm.com/contact/ Thank you for your kind cooperation.

Developers have fixed the privacy issues

Kudos to Fuji for listening and adjusting the app to not require location access at all times.

Response from developer

This is "FUJIFILM XApp support team" Thank you for your message. We are happy to hear that. Please have fun and play with our "FUJIFILM XApp".

No raw support? Really?

Just switched to the Fuji system after using Canons for for over a decade. I have been able to transfer raw files from my Canon 6D since it came out in 2012.

Very disappointing to find I can only transfer jpgs with Fuji!

Aside from that I quite like the app. Easy to use and has some nice features.
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Response from developer

This is "FUJIFILM XApp support team" Thank you for your message. We will consider it.

V1.1.0 still not reconnecting Bluetooth while in the background

Update: Developer is asking me for โ€œdetailsโ€ by filling up a blank form on their site. I feel this is like additional insult to injury. The details are here in my review below. My iPhone is 13Pro with IOS 16.6 and my camera is an X-T30 using firmware 2.0.

There is no more details about this issue I have described when you released the app few days ago when the issue is still present after 1.1.0.
โ€”โ€”โ€”โ€”โ€”
I was hopeful that this new update 1.1.0 would finally fix the big issue of the app not reconnecting with the camera via Bluetooth after the camera is turn off and then on (like when in power savings) and the app in the phone is in the background (like when the phone is in my pocket), so geo tagging will continue to work at all times when I am out taking pictures. Unfortunately, the issue remains and the app is still not reconnecting automatically while in the background. The only way to reconnect is to either bring the app to the foreground (this method always works) or go to the Bluetooth settings in the iPhone (this method works, sometimes) but taking the iPhone to reconnect every time the camera is turn off and on again is not practical. Come on Fujifilm! Fix this issue so geotagging can be useable. It has been over 3 months since you release this app.
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Response from developer

This is "FUJIFILM XApp support team" Thank you for contacting us and we apologize for your inconvinience. Could you please tell us the detail from the link below? https://www.fujifilm.com/contact/ Thank you for your kind cooperation.

Better but still needs work

This app is far better than the old Fuji app. Much easier UI, more reliable connection to camera for photo transfer and remote view. And important small improvements like being able to set the geotag location update frequency and embed timezone data.

Two big issues that still need addressing:

- Itโ€™s still not possible to transfer RAW files over wifi. The single biggest factor in letting me use my Fuji camera more is easily getting photos onto my phone. I shoot in RAW+JPG and really want to be able to quickly send the pairs to my phone.

- Geotagging requires me to open the app on my phone to initiate a connection, and periodically relaunch it to keep it alive. Other cameras like Sony are able to connect to the phone in the background without manually launching the app. It would be a useful improvement if the Fuji camera/iOS app behaved this way.
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Response from developer

This is "FUJIFILM XApp support team" Thank you for your message. We will consider it.

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