Leave a Review Boost Mobile
here we go again
I became a big fan of trying to get the coins to go towards my bill not only was it helpful, but it was fun to. But then I realized that every single time that I got to day seven in the spin and watch a video all of a sudden they weren’t working, no matter what I did nothing would work there for the next day I was put back to zero and had to start all over again with spinning the wheel and watching the videos to get to number seven. One time might be a glitch but every time seems to me like it’s a set up, when I click on watch a video it says come back later. We’re getting videos ready for you. That’s been 22 hours now. And I just clicked on the bar to spin and absolutely nothing happens so I guarantee you after making sure that I do this every day tomorrow when it’s day eight I will wake up and everything will be back to zero again this really needs to get fixed. This is unfair you touted as though it’s something great for the customer and it would be if you got it to work.Show lessaamari0615
Developer Response
We’re saddened to hear that you are experiencing these issues. We’d love the opportunity to turn this experience around for you. Our care team will be looking out for your response on our Facebook page: Boost Mobile - Home (facebook.com) or on Twitter; Tweets with replies by Boost Mobile Care (@BoostCare) / Twitter. You can also give us a call at 833-502-6678!Ríps you off coins
This app always rips you off your coins that you earn. For a example I spin the wheel an landed on the 50 coins an once it took me back to where my coins is supposed to add on. What do you think happened next they didn’t give me my 50 coin like I won. On top off I watch videos for 5 days in a row and today would my 6th day in a row but now all of a sudden im back at the 1 say spot. This is a regular problem with this app not getting your coins and the every day thing resting on its own. This app needs to be fix right so it stop ripping people off that take time out there day every day to get the coins. FIX THE PROBLEM!!! Or don’t have a app that you guys say you can earn money off your bill when you guys don’t even give they right coins we earned!! Now all you can watch is 5 videos a day that’s a total rip off once again from your guys app. That only 10 cents a day to earn. You guys need to fix the dang app. You guys are false advertising you can earn your whole month bill free and all you can earn is 10 cents a day now since the last update you guys did. What’s 5 videos a day that ain’t nothing when you could watch 20-30 videos a day.Show lessLuv Dove
Didn’t do update for this reason
I have not done the newest update because I see where customers have had problems. Therefore, I am not doing any update because I don’t want to lose what I have saved. My new bill, I will not owe anything on and that is just from doing the daily spin and watching videos and logging in. I am on the $25 plan, so even if I get five dollars off it’s still cheaper than any other company that I know. Also, I never have a problem with making calls or connecting to the Internet etc. like everybody else seems to. So I cannot complain. In the past, I have complained because I lost all the savings from the spins and everything else I chalk it up to glitch in the system. I am just going to make sure that I cash it out before doing updates and before my new bill is due but all in all I really can’t say it’s been a big problem.Show lesslca2622
Good before the update
Can still reduce monthly payment, but since the update it’s impossible to get free month. Because they throttled the ads so much, it’s now very nearly impossible to get your entire bill free. Prior to the update it was great. I’ve also always tried the offers, which aren’t really that great. I’m not going to spend more money to save money, so I stick to the free offers. The offers are often glitchy, even with vpn off and completing all requirements, sometimes the rewards just never actually transfer over. That being said, I am thankful to be able to save any money at all. I hope in the future they increase the number of ads you can watch per day back up (it used to be 50 cents, then 40 cents, now down to 10 cents per day). The amount of time you spend through offers isn’t really worth it. The app also tends to glitch quite a bit, and it spends a lot of time loading. But prior to the most recent update, I was very happy. If they want to keep advertising for earn 100% off your wireless, then they actually need to make it attainable. If not should advertise for money off insteadShow lessMelX2754
Smile Wireless3
I was not expecting the level of service that I received today at the Boost Mobile store. Smile wireless 3. I was under the assumption that it would be just like the other carriers. However, I was wrong. I walked in through the door, and Alice immediately greeted me. She was currently working with a customer I still take the time to greet me and asked me to have a seat. When I said that she was so calm, so nice and was providing the the customer with details about the service. Once she was done with the customer, she called me over and explained the services different plans mom and also explained what she would be doing as we completed the process it was so smooth, simple and easy I was out of there pretty fast, but I was super impressed with a Inn, in which the manner that she took the time to explain to me the Moose mobile process, the payment plans everything she was just great outstanding. I wish the other carriers that I dealt with before I had a manager, like Alice OrtizShow lessGhost244??
It’s So-So
I like the fact that you can earn money off of your bill monthly different ways, but I’ve been with Boost for a year in August and I’ve only been able to redeem my boost going to first month I was with Boost. Since then every time I press redeem, and it takes me to the next screen, it doesn’t let me scroll down to slide over the button to actually take it off my bill I think that’s like a slap in the face because it’s nice to be able to drop your bills down $20 a month and come to find out when you can’t redeem it. It kind of pisses you off. Because you’re taking the time out to actually do the steps to earn the verse coin and they’re not letting it come off your bill after you put the work in. Other than that, I have no problem with us, but it’s kind of wrong that loyal customers cannot receive the rewards and benefits of this app.Show lessreal remote
Developer Response
We hope you’ll give our team a chance to further assist with these issues. We hope you’ll reach out to us on Facebook: Boost Mobile - Home (facebook.com) or on Twitter; Tweets with replies by Boost Mobile Care (@BoostCare) / Twitter. You can also give us a call at 833-502-6678.Trying stick around
Last three month been bad 1st two month somebody else was using my service could get my refund then they deducted some another payment . I went to the the store to try to get a refund cause customers service kept trying to get it service . then the third time I got my number change had to pay 50 dollars which I was paying 25 a month my data ran out very quickly it was supposed to be unlimited. So I went to Walmart to find a hot spot I was told it was really unlimited and it worked really good. So I bought one for sale went to the store to get it activated she charged 35 for activation and 50 dollars for first month activation. I told I already had a sims card with the hot spot. I wanted the bundle my services had to pay 85. This the messed up part the hot was out in a week I tried to tell the lady at the store said it wasn’t her problem. Some one was supposed to check back with me.
Not a good look what going on with the company? Been with y’all since cherp phones .Show lessreallyfish
Honest review
The app is very convenient however i don’t like a few things about it 1 when you spin the wheel for free points in my case it’s always landing on $0.05 and that’s aggravating , i don’t like If you miss a day of checking in or spinning the wheel you start your whole process over and start back from square one at a chance to win $0.75 after a week of checking in i also don’t like the fact that we have to watch a 30 second ad for $0.02 i feel like that can at least make it $0.10 and finally they extra point stuff with the surveys or things you gave to download don’t never work for me it’s always gonna be some ads and surveys and other stuff which is aggravating so all that time you waste trying to get 350 point and all that is gonna be a waste of your timeShow lessTayeTayeee
One size does NOT fit all
Really do NOT like storing a card here... convenient for online so called hacking and identity theft issues and I just need to pay bill , check usage if I ever would need to ... and go on with my life. Cannot even simply log in and pay in 3 minutes with an extremely tight work schedule like it was before. I want an option to NOT keep my data on file as it just gives me more people to monitor who can sell my data to third party morons and play games with people as if I have nothing better to do with my time. Please also stop all the childish pop ups and woo congrats things as it again, makes me waste WAY too mch time.. need streight to the point work. Not everyone finds these options exciting not convenient. Thank you. I have been with Boost for almost 13 years now and it was the simplicity and business first way you did things that attracted me now its slipping to act like other carriers with this app. No thank you.Show lessHKuchiki
Boost One coins towards your bill
When the new app came out, I really liked it. I enjoyed spinning the wheel, watching videos, and taking surveys to earn the coins. It worked great in the beginning, but every time right before I get to seven straight days of spinning, or watching videos it comes up and says we’re finding videos for you check back in a minute or it says sorry there’s an error with the spin try back later and then for 24 straight hours Nothing works. two days ago should have been my seventh day of spins and watching videos which would have given me a total of 150 coins may not sound like a lot but when they only give you five coins when you spin and two coins when you watch videos, it is a lot. So it didn’t work on day seven when I was supposed to get all the coins but boy oh boy it worked on day 8 with no problems and I was reset back to zero again I just find it very odd that it happens right before you’re ready to get the bonus coins. Unfortunate because they push it like you could do this and get your cell phone bill for free.Show less
