Leave a Review Boost Mobile
Don’t fix what isn’t broken.
I’m not one to write a review regardless food or bad. But I’ve been with Boost Mobile almost 15yrs…It’s a great saying, and also valid and true. Don’t fix what isn’t broke. The old app “MyBoost” was great. Never once a single issue functionality wise. Could quickly n conveniently log in and handle what needed done. With this new “BoostOne” garbage, I’m unable to do a damned thang. It takes forever just to log in, and that’s if it works. By some slim chance that it finally does work after buffering for 5-10minutes, the entire app doesn’t load fully and doesn’t allow me to navigate and use any of its functions. Terrible app by all means. Go back to allowing us to “MyBoost” or fix this app so it can be utilized correctly at least, if at all.Show lessTino.R
Boost your mobile connection with Boost $25/monthly UNLIMITED TALK TEXT DATA
Excellent deal yet again coming from boost mobile! I walked in with my iPhone unlocked previous used with tracphone and paid $60 even and got unlimited data REAL UNLIMITED DATA AND 30gb of hotspot data for only $25 a month with the only catch being autopay...
Which was not a issue at all I just provided my cash app account and routing numbers and BOOM IVE BEEN USONG FOR ALMOST 4 months now!! And just when I thought it couldn’t get any better, they have an app called boost one and it allows you to have daily bonus features that you earn money to deduct from your bill every month and are approximately give or take a dollar or two get $10-$15 off of that $25 bill every month just for opening the app once a day and spinning a wheel and or watching a short video clip for two cents a clip! not bad if you ask me so I get unlimited data and 30 GB of hotspot for about $15-$20 every month and I didn’t have to switch numbers or phones!
Highly recommendShow lessCBactAfOo
I’ve tried them all
I was having problems with a horrible Ex who hacked my accounts and was relentless in stealing my identity I tried every carrier out there and none could secure my accounts somehow this Nasty person would find away to link with my accounts over and over Then as a last hope a savior Emerged…Don’t know how and don’t ever want to question greatness but as of now you have a customer for life.. Thank you for helping save mine…Show lessChosenOne!
Disappointed when the new boost
Customer service is horrible now. I have been with Boost about 15 years now an am ready to find another carrier. They don’t know about the plans and have shut my phone off twice before the due date stating the plans are 30 days but both times phone was off before 30 days. This month I am due to pay on the 27th but my bill was paid on the 31 last month so clearly they are not 30 days. I hate the new app. It doesn’t have any features nor does the new website. I can’t access my call or text history anymore. I can’t review my payments because that never works. The new service is horrible and I get so many different answers from the reps it’s obvious no one knows what’s going on there. This app and site was supposed to be new and improved but it’s not. And the rest of the company has gone downhill as well.Show lessRain6871
Doesn’t seem to help all the much
An app that entices you to log in everyday with the incentive of credit off your bill. I set an alarm to log in, spin, and watch ads everyday. I missed a lot of days but worked out to be about $10 of my bull that month but since I did not apply the credit before that dude date , I was unable to use the credit earned when I went to pay the bill, which I don’t understand. Why wouldn’t you be able to apply the credit on the due date?? Well second month in it seems to give me 5-10cents for a spin and no more credits show up after watching these ridiculously stupid ads. Apparently catering to me and other low class poor individuals. We’ll see if I even make $10 this cycle although I doubt it and will be removing thisShow lessStarvedArt
Poor Tech Support, Customer Service, Over Paying
Since inception I can’t change my rate plan from the highest 60 to something lower. I am homeless, need this number phone for everything. I could not even apply the government assistance of 30 dollars a month a they refuse to do anything about it. Over 70 calls a months, playing their boost one app to get free service when I should be focusing on my health housing etc. Boost you should have unlocked my phone early or given the 180 now 12 months later 360 credit to my account for the lifeline acp benefits by law you have to apply when I ask. You didn’t. So adding you to the million reasons why, ever seen that show. My grand finale is end April so thanks.Show lessXi_XiX
Too many issues, so many glitches!
This app would be great if it worked (consistently). I have to refresh multiple times a day due to technical problems. The coins are nice but the videos never play. When they do, you get cheated out of your weekly bonus. You’ll reach your last video (75 bonus coins) just to be told there’s no more available. It’s pretty convenient that it resets when you’re close to a payout. Something tells me that’s not a coincidence. Not to mention, you never get a spin over 50 coins. The app owes me 300 coins already and I’ve only been using it a month. I can appreciate the “free money” but it’s false advertising. If you’re not going to make videos available or correctly award people for their spins then don’t advertise that.Show lessMBMB81
App not crediting points
This app was great initially but now things have gone a little sour. I will start by the latest news: as of this week (perhaps 2 days ago) each time I watch a video I am no longer credited the two points that I’m due. Furthermore, I am echoing previous critics when I state that one can no longer earn more than 50 points on the wheel of fortune. If for some reasons the wheel turns to 250 points or more, the app will just freeze and when you refresh it, it will only credit you a tenth of the stated points. For instance if the wheel hits 500 points you will only get 50 points. This is just being dishonest at this point. It would have been better for the designers of this app to have a wheel of fortune that has no more than 50 points as opposed to the current one that has up to 5000 points which you can never earn! Btw if the wheel hits the 5000-point mark you will only be credited 50 points or 1%!!! That is ridiculousShow lessmeek.servant
Buyer beware
Very hard to activate over the phone!
Took 4 days to finally get it activated, three days after prior carrier released my phone number..
I highly recommend going into Boost Mobile store ( not Walmart) and they can activate it on the spot.
My mistake was going to Walmart buying the sun card ( start up kit) and when I tried to activate Boost tried to switch my account to a post paid account without my knowledge still don’t know why. Finally when I ask to cancel my account and said I would go directly thru the Boost Mobile store 30 miles away they were suddenly able to activate my prepaid account. ????Show lessAlbert170
Pathetic app
Every day I spin to win points but you only award less than 25 points. I have landed on 25, 250, and 500 points and the app just sits there and does nothing. If I win 20 or 5 points it awards me quickly.
The chat feature is a merry go round of uselessness. Does not matter what you ask , the app dodges questions by referring you to the same dang questions that you already answered by asking a new question. I probably should not expect much from a low cost product but even a basic coder could make the app useful. It is extremely slow to load and if you want support you might as well just go fishing instead of looking for an answer. Live support, nonexistentShow lesswhatsupemt
