Bitcoin Libre User Reviews

Top reviews

wheel doesn’t spin

Doesn’t work

Abysmal

Updates again and again and nothing works in the app. Apple should take it down. Zero stars. Whoever made/owns this should hang their head in shame.

Response from developer

Oh no! Our transfers definitely work for most users. You can see the evidence on-chain. We highly regret the inconvenience. Feel free to shoot us a message at https://support.bitcoinlibre.io with relevant details. We'll be more than happy to assist you. Thanks.

Terrible or nonexistent support service

Had multiple issues with the app and contacted their support service. Apparently it’s probably nonexistent, since I’ve been waiting for a reply more than a week. If they want their customers to stay with them, this is something they got to fix.

Bugs

Could be a great app. Started out great but for the past few weeks it’s had a bunch of bugs and every time I spin the wheel now it freezes up and says I get 1 sat but doesn’t give it to me

Wheel seems to be working

Ever since the Libre chain I’ve had issues but they might have gotten it to work again. Haven’t tried to cash out on Libre chain yet though. On proton chain the last one I couldn’t get it to work, to be fair. I’m sure there aren’t any issues with depositing funds 🙄

Response from developer

Hi, we are actively working to improve our service. If you experience any issues with the app, please, contact us at https://support.libre.org. We'll be glad to help you.

Great project, EOSIO scaling BTC

Excited for the future of this chain!

One of the worst

Please be aware that this application doesn’t work. User experience is very bad and when many bugs found within the application. Waste of time

4000 sats later … this app acts like garbage :

This app works fine until you have 4000+ sats …. then all of a sudden the wheel stops working and or sometimes it awards zero sats.. also,sometimes there is a different error that shows your wheel “service unavailable” so you can’t spin at all … it’s also weird you can only withdraw sats when you get to 5000… at 4000 all these errors started. If I knew this I wouldn’t have installed this. App developer can’t seem to fix anything.. hard pass
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Response from developer

Hello, due to the huge usage of the wheel of spin, our service has an outage. We kindly inform you that we are working on the issue. Please try to spin the wheel later. Thank you for your understanding and thank you for using Bitcoin Libre!

Great app but a lot of internal errors

This is a great app and I love the free sat wheel but I do not like how there are so many internal errors. If they could fix this then it would be perfect.

(Updated review) Due to your fast response to my review and how much your app is being updated I am changing my review from 3 stars to 5. I love this app and I can see it going far in the future when everything is figured out with keeping the wallet stable all of the time. Right now the wallet has some connectivity issues but it is getting better as time goes on. Thanks for the great app and I am excited for Bitcoin Libre’s future!
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Response from developer

Hello, due to the huge usage of the wheel of spin, our service has an outage. We kindly inform you that we are working on the issue. Please try to spin the wheel later. Thank you for your understanding and thank you for using Bitcoin Libre!

I love the app, however

This app is great, however I have been experiencing some problems recently and there is not a way to communicate with the devs to sort it out. If anyone on the team sees this I would appreciate a communication. Other than this, I give this wallet a 4/5. Which is pretty good.

Response from developer

Hello, would you please open a support ticket so that we can help you look into this issue? https://support.bitcoinlibre.io

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