Poor “Upgrade”
Truly one of the worst “upgrades” I have ever seen. Cumbersome to maneuver around the website; weather poorly done and not updated on a regular basis. Difficult to read trails for status as they are input in alphabetical order rather than by ability level - it makes no sense. They removed the OpenSnow report and the forecast is essentially worthless. Incredibly weak effort…….
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Ease of App
We have lived here for 19 years and moved here from SV ID, where we lived for 25 years and before that Mammoth and Mt Hood respectively. Suffice to say we are long time skiers.
We delighted in the (for us) first time printed grooming reports. Had not experienced those before. In SV there was
a
“White Board”
At the top of the mountain with a groomed list, and that worked well, too. You should consider this “board” at the bottom and in several locations, as we(2) plus many others we have spoken with are unable to access your APP on a regular basis. I know this technology is, at our age, our second language, but WE are the ones with $ to spend here! PLEASE LISTEN TO OUR COMPLAINT! You are successful in turning away your clients who can actually afford to be here. This town has grown beyond imagination in our time here, and leaving is a consideration for us! TATER
We delighted in the (for us) first time printed grooming reports. Had not experienced those before. In SV there was
a
“White Board”
At the top of the mountain with a groomed list, and that worked well, too. You should consider this “board” at the bottom and in several locations, as we(2) plus many others we have spoken with are unable to access your APP on a regular basis. I know this technology is, at our age, our second language, but WE are the ones with $ to spend here! PLEASE LISTEN TO OUR COMPLAINT! You are successful in turning away your clients who can actually afford to be here. This town has grown beyond imagination in our time here, and leaving is a consideration for us! TATER
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Horrible downgrade from previous app
This app is a horrible disappointment. What happened to all the functionality of the old app? The bare bones minimums aren’t even here anymore. What are the base, mid mountain and storm peak temps? I sure hope the resort is working to at least get this to where it was before.
Very disappointed
Very disappointed with the new app. Old app had multiple temperatures to determine whether or not there was an inversion. No grooming report or easy map to see conditions and open trails in one place. Have to sign in to track ski runs. Cameras often don’t work when viewing via the app (but do if I view them on the web). Overall don’t really think much thought went in to the app for the skier. Seems like the app is focused on tracking and such for marketing purposes by steamboat.
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Complete downgrade
The previous app was mediocre at best. This new app is beyond bad. Whoever designed and wrote this app should forfeit payment. This is perhaps the worst resort app in the country. Information is hard to find or doesn’t exist. Web cams cannot be expanded to actually see anything. You have to step through menus to find anything. Health and safety information not is readily available which is apparently what the resort wants. Horrible. it would get zero stars if available.
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App does not work
The app does not work. The weather, lift status, and current conditions are set to “no data currently available” majority of the time. The forecast has been set to 6” in the next 24 hours for the last 3+ days and the last 24 hour measurement has not been reported. Ski patrol’s phone number is listed 3 times on the same page.
These app developers need to work on this and get it going if Steamboat expects people to use it.
These app developers need to work on this and get it going if Steamboat expects people to use it.
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New app disappoints
On the old app you could see the temperature and wind speed for the summit, mid mountain, and the base in one glance. After searching the new app it appears that I am only offered one reading and I’m not told where that reading is from. I am very disappointed in this new app. There was no need to change anything.
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Steamboat App
This is a horrible App. The old version worked to get useful information. Getting grooming information is very difficult and unclear, visible only on a very small map. You can’t find status by difficulty and must scroll through all runs to for example see if Vagabond is open and groomed. Bring back the old grooming symbol. Seems like more emphasis on selling than helping skiers. Very poor new App.
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Why did it change
As someone that used this app to know what was happening around the mountain day to day the change is unnecessary. Why did you change it into an interactive app when it needs to be an information sharing app that has an easy trail map or lift status. The icon to immediately call ski patrol was taken off and that’s just dumb. It’s just a bummer that designers need jobs or marketing teams need jobs so they ruin things that worked before for no good reason other than just needing a job. Horrible app now. wish there was zero stars
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Down grade from previous app
2 stars cause this app is absolutely a down grade from previous app. Map view isnt as intuitive. Weather reports dont show snow temps and wind of upper mid and low mtn. Frustrating that our new app isnt as user friendly. Too much going on on home page
