Miss
I love playing there games on the hub I love the stories each of them have and the colourful graphics so enjoyable 😁😁😁😁😁👍👍💯
Love Elephant Games but…
All games but 1 load with only half a screen. Unplayable. iPhone 13 ios16
Worst app ever
They last my games and nobody wants to help me retrieve them but they kept the money
Elephant
Won’t load since update. Please fix.
Scam
I paid 6.99 to unlocked game. They never unlocked .
Club
I have paid for a month but when I click on the club it just tells me to wait. The same thing happens when I click on support however it will allow me to try out games but pay more to unlock. What is the point of a subscription if it gains you nothing?
Response from developer
Hello! Could you please contact us on support@elephant-games.am and share more details about the issue? We'll look into this!
Purchase problems
So I bought two games in the Detectives United series through the Hub app with no problem. Went to purchase #3 and I got charged but the game never unlocked. Thankfully, I was able to request and receive a refund for the charge from Apple, but now I don’t trust the app to unlock the games for me. Going to have to purchase games directly through App Store, but I liked the concept of having the games just load up through the Hub. The execution clearly needs help though.
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Response from developer
Hello there! Thank you so much for your feedback. We will definitely look into the problem and do our best to fix it as soon as possible!
Don’t waste your money
I downloaded this app in July & paid for a 12 month subscription, subscribers were supposed to receive 1 free game per month, I haven’t received any free games & the “support” page doesn’t respond to mine & other members queries.
Response from developer
Hello! We've fixed the issue with the support menu. You can also contact us right at support@elephant-games.am. We'll look into this issue!
Meh
Never got my free game and kinda upset about it. Wasn’t excited to play.
Response from developer
Hello! We are really sorry for the inconvenience. Could you please contact us at support@elephant-games.am? We'll look into this!
Games
What a con signed up for a year where are the new games all old ones I’ve previously paid for and have to pay again. So fed up with all of you ffs and domini with so called ftp games ending up costing a fortune 😡😡😡😡
Response from developer
Hello! Thank you so much for the review. Since the app just came out, we are still gradually adding all of our games in the list, as well as all of our newer releases.
