Thompson and Morgan User Reviews

Thompson and Morgan
Thompson and Morgan
Branded Garden Products Ltd

Top reviews

Clumsy — no back button

Interface familiar to the web-based site but there’s no back button.

A simple fix, surely?

Response from developer

Thanks for your review and feedback - a back button has now been added to the app.

Update the app please with a back button

Still no back button two weeks after the other user down loaded it and reported it , you still have to start a new search after viewing something otherwise it’s a good app

Response from developer

Thanks for your review and feedback - a back button has now been added to the app.

Web site with App wrapping

Appears to be the web site with ‘App’ wrapping, so suffers same faults as web site but without the option to navigate as freely. In other words, pretty much same experience as clicking ‘Add to Home Screen’ from Safari.

So, for instance, you can look at your ‘Order History’… provided you do it one order at a time and you already know the order number of each and every item you’ve ordered! (Oh - and “Orders can take up to 24 hours to show after they are placed”). So it’s not really an ‘Order History’ but an individual order status check provided you know your order number (and even when you are logged in asks again for your email address as well as order number).

And it forgets your login details when revisiting so new login required each time.

These factors make the App ‘wrapper’ feel very out-dated/ untested/ amateur from a user-experience perspective.
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Painful to navigate

Once you open a specific plant window there is no back button, meaning you have to go back to the start in order to carry on.

Response from developer

Thanks for your review and feedback - a back button has now been added to the app.

Unable to go back to a list

There seems to be no back button

Response from developer

Thanks for your review and feedback - a back button has now been added to the app.

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