Amana Home User Reviews

Amana Home

Goodman Global Holdings, Inc.

Lifestyle

Reviews Summary

Positive highlights

🚀

This app hasEfficient system

👍

This app hasSimple to use app

💡

This app hasIntegrates with home devices

🌟

This app hasComfortable home environment

🔧

This app hasGood customer support

Negative highlights

🔧

This app hasDifficult to customize

🐛

This app hasConnectivity issues

💡

This app hasLacking smart features

🔍

This app hasNeeds better monitoring

🔒

This app hasLimited user accounts

Top reviews

Most RecentHighest RatedLowest Rated

Ok App

This is not designed with the user in mind. It is difficult to customize the dates and times and really isn’t intuitive for this. Looks like an engineer designed it as it is copy and paste. Needs some tweaking.

Broncos4zak

2 months ago

Response from developer

We are sorry to hear you have not been satisfied with your experience. We have forwarded your feedback to our development team and would also love to assist you in any way. Please don't hesitate to reach out at 1-855-402-7587 or via email at amana.support@daikincomfort.com, Monday through Friday from 6:00 AM to 5:00 PM PST.

Not Energy Star Listed

Why no energy star rating?
Why can’t I adjust the schedule without being limited on temperature?
App needs serious improvement! My ecobee was infinitely better and Amana system won’t let me use that… has to be better than this!!

TenaciousGEE

3 months ago

Response from developer

Hi there! Thermostats that communicate with inverter systems are not allowed an Energy Star rating by the EPA, even though the true energy savings are real and well- documented. EPA continues to rate thermostats based on how much system run time they can decrease, and that is the opposite of how inverter systems operate. We continue to negotiate with the EPA to correct this so that thermostats that controls Inverter systems can receive the Energy Star rating. For further questions, please don't hesitate to reach out at 1-855-402-7587 or via email at amana.support@daikincomfort.com

Amana Horror

This is a terrible app. It keeps slugging off either the thermostat is a terrible product or the whole AC system is a terrible product. This is a brand new house and the system has failed me consistently in the installer saying there’s nothing wrong but it keeps going off-line and it sometimes doesn’t cool welland even in the winter sometimes it didn’t heat well it was installed January 2024

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Titorosar

3 months ago

Response from developer

We are sorry to hear this and would love to further assist you with the offline issue. Please don’t hesitate to reach out at 1-855-402-7587 or via email at amana.support@daikincomfort.com. We're here Monday through Friday from 7:00 AM to 7:00 PM CST.

WIFI

After posting a review citing a problem with a reconnection issue of the Amana system when ISP interruption, Amana updated the firmware to automatically reconnect after 30 minute. Problem solved. Amana cares about their customers. The system has been tested a couple of times and we couldn’t be happier. We recommend selecting Amana for new installation of you A/C and furnace system. Thank you Amana team!

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Jeff1955

3 months ago

Response from developer

We are thrilled to hear this! If we can ever assist in the future, please feel free to reach out at 1-855-402-7587 or via email at amana.support@daikincomfort.com. We're here Monday through Friday from 7:00 AM to 7:00 PM CST.

WIFI

We’ve had a few issues with our WIFI providers since installing our Amana system. That said, each time the internet service was briefly interrupted we have to manually go to select the correct local network and re-enter password to get our system back online. That’s frustrating!

Jeff1955

4 months ago

Response from developer

Hi there! We have recently released an update where after 30 minutes, it should automatically reconnect. We would love to further assist with this at 1-855-402-7587 or via email at amana.support@daikincomfort.com. We're here Monday through Friday from 7:00 AM to 7:00 PM CST.

Sleeping In Comfort

Good Morning everyone! I thank God for the comfort of this Amana heating and cooling
unit. I am enjoying the comforts of home
like never before. “Living life well!”

crcts4

5 months ago

Response from developer

Wonderful! If we can ever assist in any way, please feel free to reach out at 1-855-402-7587 or via email at amana.support@daikincomfort.com. We're here Monday through Friday from 7:00 AM to 7:00 PM CST.

Amana S series

Great system! Rebate up to 2k. We upgraded to this system a few weeks ago. AireServ put it in! They did a fantastic job. Highly recommended.

Security208

5 months ago

Response from developer

Needs improvement

The unit works, but would be great to see a summary of how long it’s been running. My nest system for the other zone of the house outpaces Amana in this capacity.

Would also be great to add to HomeKit or Google home. It’s needed.

LeroyMay

5 months ago

Response from developer

We appreciate your feedback and have passed this along to our development team! For any questions in the meantime, please feel free to reach out at 1-855-402-7587 or via email at amana.support@daikincomfort.com. We're here Monday through Friday from 7:00 AM to 7:00 PM CST.

Good and efficient

It's been more than a year so far running great and no issues.

User_icomfort

6 months ago

Response from developer

We are thrilled to hear this! If there is ever anything we can assist with please feel free to reach out at 1-855-402-7587 or via email at amana.support@daikincomfort.com. We're here Monday through Friday from 7:00 AM to 7:00 PM CST.

Geofence feature has a fatal flaw

I have downloaded and installed the Amana Home app to my iPhone and to my wife's as well. But it does not appear that it is possible to set up a separate Amana Home account for my wife with her own email and connect to our thermostat. As a result in order to control the Amana HVAC with her iPhone, she must log in with my credentials.

If I have the geofence feature turned on and I leave the house to run to the store (or worse if I leave on an extended trip) then the geofence detects that I am away and turns the HVAC to AWAY. If my wife remains at home, obviously she needs the HVAC to remain in the At Home setting. This is not a very smart app.

Please fix this app to detect when multiple household members are away and only switch to AWAY when all household members are detected outside of the geofence range.

If I am missing something here, then please update your app’s documentation to state clearly how this situation can be avoided and resolved. I am an app developer myself so I think I know where to look for this kind of thing.

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happytwinsdad

6 months ago

Response from developer

Hi there, we would love to assist you with this! You can reach us at 1-855-402-7587 or via email at amana.support@daikincomfort.com. We're here Monday through Friday from 7:00 AM to 7:00 PM CST.