Illustrated User Reviews

Illustrated
Illustrated
BorderLeap, LLC

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  • Fun but could have a better UI

    When I think of puzzles I think of being able to group pieces on a table. The view where I have to swipe back and froth only seeing a few pieces at a time is honestly going to keep me off this app for long durations. The swiping motion also sometimes takes me out of the app since its right next to the bottom of the screen. And its rough on the hands after a while.

    This is not a mobile friendly game and you would need an iPad of some sort to really use it.

    I would really love for this app to let me sort on the screen easier. I can technically put all the puzzle pieces on the board but I can’t see any of its color until I pick it up so sorting is really not going to work here.

    While this is like all your other games i would also love the ability to toggle on/off the background image as i feel that’s cheating and sometimes pieces just snap into their right place not making this a challenge but more so can i just find the general area this should go and the game will fill it in for me.
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  • Please Help!!! Not Loading & Don’t Want To Lose Progress!!!

    I tried playing today and suddenly it’s not working. It loads like normal then I get the black screen where it tells me “Continuing Puzzle…” like it would when it’s loading the last puzzle you were working on except it stays there with the music playing in the background and won’t load any further. I’m so bummed because I’ve tried turning my phone off twice and it still does it. I’ve been playing this game for so long now and it’s my absolute FAVORITE!!! I’ve completed so many different series and I’ve been working on a series with 30 puzzles in it and I’m so afraid that if I have to delete the app and download it again, I will lose all my progress and achievements. I really hope that no one else is having the same issue.

    Does anyone know if I will lose all my progress or how to fix this without ruining everything???
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    Developer Response

    Hi there thank you so much for playing and for your feedback! Curious do you play with the background hidden mode? In the in-game settings it's "Hide background layers and story text". If so, we have a known bug with this mode which already is fixed and will be released soon... Rest assured, you will not lose your progress and with this fix you can get back to playing right away with the other background modes. If the game freezes up immediately on loading the app in the "Continuing puzzle" screen which it sounds like it is, follow these steps... First, start up the game while online - this will trigger the iCloud sync. Then, delete the app from your device and reinstall. This will disable that auto continue-puzzle mode. Next, when the app starts up and goes to the main menu screen, tap the gear icon to open the in-game settings, then change the background mode to anything BUT the "Hide background..." mode. Happy to help guide you through this if you'd like - just email us at support@borderleap.com. Thank you for your help and please if you get a chance update your review so we know you're back to playing :)
  • Odd design choice

    I like this puzzle app a lot. It has a great selection of pictures from many different artists. There’s something for everyone. The reason I can’t give it more than three stars, however, is that you’re forced to work on the edges before you can work on the center. You can see puzzle pieces that would go somewhere in the center, but the center of the picture is blurred out and it’s all white, so it’s impossible to know where they would go. Instead you have to scroll through all the pieces that you can’t use to find the ones you can. Obviously it doesn’t matter too much because many people have given this game high ratings, but when an app like this becomes more frustrating than relaxing, there’s no point in keeping it.
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    Developer Response

    Hi thanks for your feedback! Have you tried the option in settings to sort edge pieces first? Also, there are options to show the background layers merged. We are also making some improvements to how the background layers are shown - stay tuned for these improvements in the next release. Hope you'll give these options a try and that it will make gameplay enjoyable for you!
  • Terrible

    The pictures are cute but make terrible puzzles. Why are so many of them white pieces that you literally can’t see the outline of? Also you can’t make pairs which just doesn’t make sense. You also can’t reference the complete picture which is just flat out dumb. With a physical puzzle you can always reference the complete picture and see all the colors clearly. I’m not trying to be that person… but the app isn’t good. Save your time because this app is more annoying than it is relaxing.
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  • Chicken soup for the iPad!

    I almost NEVER leave a review on here, but this game is just so amazing on so many levels! I’ve never been a fan of jigsaw puzzles but I was curious about the story part and decided to give it a try. I am so glad I did! The puzzles are so beautiful and the stories that go with them are perfect. I have a very stressful job and it’s hard for me to relax when I get home because most games have timers or tasks you need to complete before a special event ends. This game is so different. I actually find that it helps me unwind from the daily chaos called life. Thank you for creating something so beautiful.
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    Developer Response

    Wow, thank you SO much this literally gives us a huge smile as well as tears of joy. This is exactly what we designed this game for ❤️
  • Great game

    Loving this game. Need to report that Wind in the Willows puzzle 32 will not load.

    Update: read on here that reinstalling the game might help. While doing this always makes me nervous I went ahead and reinstalled and it did fix my problem while leaving the rest of the app as I left it!

    Thank you for this wonderful game…has become a favorite.
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  • Wow!

    I am new to this game and wow it’s very beautiful and relaxing to play with the soothing music provided. It really does melt the stress away. The recent updates are a major plus. I will echo other reviewers that the option to turn off the sketch would add more of a challenge, which would be nice but I don’t think it’s lacking without that feature. I really enjoyed the Van Gogh paintings and would love to see more puzzles of oil medium. Thanks for this great game!
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  • Love This App But...

    This is an extremely enjoyable and relaxing puzzle game. However, I noted that the game was moving slowly today and now it won’t load at all; it just sits on a black screen. Any tips on how to fix this?

    Update: Fixed the problem by uninstalling and then reinstalling the app. I was pleasantly surprised to find that all of my progress had been saved. I absolutely love this app! It’s extremely relaxing and a great way to unwind. The pictures are gorgeous and love the quotes and stories. I especially enjoyed The Wind and the Willows; so much fun to work through the story. I’m looking forward to the new releases this year.
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    Developer Response

    UPDATED RESPONSE: That's so great to hear thank you for sharing!! We have LOTS more puzzles coming this year and a number of new artists :) ORIGINAL RESPONSE: Hi there, thanks for your feedback and sorry you've experienced this! There are a few puzzles which affect some player's devices in this way. We are pleased to share that we have a new update going live here very soon (day or two), that will have some major performance enhancements, fixing these issues. In the meantime, if you force-close the app fully and restart it you can try selecting other puzzles. Stay tuned for the update - thanks!
  • Very relaxing

    I can use this to calm my mind before bed. If I put the music on, it lulls me to close my eyes. I really enjoy the variety of puzzles. I also appreciate the words as an option to solving the puzzle when it becomes difficult using the lack of substance in the center. I no longer have room for my jigsaw puzzles in my new place. This is the closest that I have ever found to doing the physical puzzle. Thank you for creating a truly relaxing game.
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  • Dreamy but dreary

    I love the idea of this game, but am I the only one who finds the illustrations very unsuited to jigsaw puzzles? They are beautiful, but so dreamy and dark, with indistinct edges and images. And the instructions to increase/decrease visibility are difficult to understand. And, each time you change them you have to completely exit the puzzle you are working on. The text on the image is lovely, but it is a shame that you have to use the letters to complete the image. Otherwise there is no way you could distinguish between a million shades of dim gray.
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