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Something changed
I now have to log in every time that I want to use the app. Before it would keep me logged in. It causes issues with having multiple people using the scale. Each time now I need to log in and select the correct profile before using the scale. Something changed in the past month.Terrible app functionality
The app connected to bluetooth with no problem when I first opened the scale & connected it to the device. Now it’s saying “Disconnected.” I followed the FAQs in the app & my phone says it’s connected in the bluetooth settings but in the Runstar app it says disconnected. I don’t want the scale anymore if it’s not going to function with the app as advertised.Show lessSuper helpful
I haven’t had an issues with this app so far. My boyfriend and I have both been using it and it’s been a great asset to our fat loss and muscle building journeys.Joe s
He app is not staying connected.Better charts
I like the app, but I wish there was a way to see all measurements, not just the average.Review
Will not connect to scale. Have to constantly reinstall app.This developer indicated it will share user data with the Chinese government
In its Privacy Policy, this China-based developer states that it “must provide your personal information to the relevant judicial or government departments”:
3. Do third parties have access to your personal information?
[…]
In the following circumstances, we will provide your personal information to the relevant third parties:
[…]
(2) In accordance with the laws and regulations or the mandatory provisions of the government, we must provide your personal information to the relevant judicial or government departments.Show lessWon’t Connect to Bluetooth
When I first got this almost a month ago. It worked great. Tried using it today and now the app won’t measure everything and keeps popping up a message saying that it needs to be on where to stand for 10 seconds. Did all of that and nothing. Tried to reconnect the Bluetooth with the app and it won’t connect to it saying no devices found. Annoying. Please fix.Show lessShares data with CCP
This app shares your health data with CCPFitbit
Will not connect to the Fitbit app. Otherwise I like the app and the scale