# 16 Handles — user reviews > 12 indexed App Store user reviews of 16 Handles by Yo Fresh Inc., rated 4.72/5 from 447 ratings. - Source: https://appshunter.io/ios/app/16-handles/id1528458834/reviews - App overview in markdown: https://appshunter.io/ios/app/16-handles/id1528458834.md - Rating breakdown: 5★ 394 · 4★ 19 · 3★ 13 · 2★ 2 · 1★ 19 ## What do users think of 16 Handles? Overall sentiment: negative **Pros** - 👍 Easy to use and navigate - 🚀 Fast and efficient - 😋 Yummy froyo - 💰 Great for rewards **Cons** - 🐛 Glitchy and crashes occasionally - 🐛 App turns off completely on main screen - 🐛 White font on white background - 🐛 Loading new app is a disaster - 🐛 Annoyed customer due to reward system changes - 🐛 Prices too high with no rewards - 🐛 Login issues after entering phone number - 🐛 Cannot select more than one flavor per cup - 🐛 Overwhelming with too many other things to sell **Commonly reported bugs** - Removed login for sign in with Apple - Pin reset not working with error code 'Whoops… Cannot ready property ‘value’ of null' - App turns off completely on main screen at ice cream flavors - Cannot see text (white font on white background) - Loading new app is a disaster - After logging in, app asks for phone number, then states existing customer and won't accept number - Asks to log in, then enter phone number, then says account exists and only allows logout **Most requested features** - Add ability to put rewards QR code into Apple Wallet - Allow selection of more than one flavor per cup (e.g., 1/2 or 1/4 options) - Make flavor selection the first choice for customers - Focus more on ice cream, as per the app's name - Option to not save card ## Most critical reviews (10 lowest-rated) ### 1/5 — Can’t sign in to account *2024-09-03, version 3.0.0* Removed login for sign in with apple. ### 1/5 — Pin reset not working *2024-04-19, version 2.0.0* Error code when trying to reset password using pin. “Whoops… Cannot ready property ‘value’ of null” ### 1/5 — Apple Wallet support badly needed *2023-03-24, version 2.0.0* Please add the ability to put my rewards QR code into Apple Wallet. I shouldn’t have to open the app and click some buttons every time I want to show my card. ### 1/5 — Mess *2020-11-21, version 1.1.5* Loading new Ap is a disaster Web site developer should be fired Have you personally tried to load and open Ap You had an easy to use Reward system Now you have an annoyed customer who will try to find good frozen yogurt elsewhere because your prices are much too high with no rewards Spent over $30.00 today; it won’t happen again T.M.Bier 5163157000 ### 1/5 — Not working *2020-08-27, version 1.0.1* After I have logged in with my existing account, the ap asks for my phone number. Then after I put that in, it tells me that I am an existing customer and won’t accept my number. It’s responding as if I am trying to sign up as a new customer. Please fix ### 1/5 — Won’t let you log in *2020-08-25, version 1.0* Too many glitches at this point. Asks you to log in then enter phone number, then says you already have an account and you can only log out. ### 3/5 — 16 Handles - *2022-04-07, version 1.2.8* app is glitchy - on main screen at ice cream flavors, app turns off completely For example - I am typing this review and I cannot see the text at all. It must be white font on a white background Really guys?screen at ice cream flavors, app turns off completely ### 3/5 — Okay app but a bit glitchy *2022-03-25, version 1.2.8* The overall app is very easy to use and navigate. However, it’s quite glitchy and crashes occasionally. ### 3/5 — What about the ice cream? *2021-05-10, version 1.2.1* Would be nice if you could select more than one flavor per cup. Maybe give 1/2 or 1/4 options (like 1/2 birthday cake, 1/4 salted caramel, 1/4 mint chip). Make the flavor(s) the first choice the customer makes, not if they want gourmet chocolates. All the other things you’re trying to sell makes the app overwhelming. Focus more on the ice cream, after all, the name is 16 handles. We’re here for your ice cream :) ### 3/5 — Can only order one flavor *2020-08-24, version 1.0* Would love to be able to combine more than one flavor. Would also like the option to not save card. Otherwise really user friendly! ## Most praised reviews (2 highest-rated) ### 5/5 — Fast and efficient! *2021-06-03, version 1.2.1* Love the app! ### 5/5 — Great for rewards *2020-08-25, version 1.0* 16 Handles has yummy froyo, and it taste even better when it’s free. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-21.*