Leave a Review VIVOSUN
VIVOSUN
I really love this app. You can actually set it and forget it. My only problem is that I have multiple gardens and I can’t figure out how to put a list of plants in my garden. Seeing how it’s only showing me the one garden and not the other.shanny#1
Developer Response
Dear Customer, We apologize for the inconvenience you are experiencing with the app. Please contact our support team at official@vivosun.com. Include your order number and a description of the issue, and our team will assist you promptly. We appreciate your trust in VIVOSUN and look forward to providing excellent after-sales service. Best regards, VIVOSUNGreat idea, horrible UX
Like others have said this app is poorly designed and not intuitive at all. It tries to give bunch of data but doesn’t explain what they are and what setting you’re actually using. Example: auto mode, the parameter settings are insanely bad design. It just says No trigger…80 like what does it even mean? Like eventually you figure it out by observing the changes… but that’s a lot of time wastedShow lessNaughtypepsi
Developer Response
Thank you for sharing your feedback with us. We apologize for any frustration or inconvenience you have experienced with our app's design and usability. Your feedback regarding the lack of explanation for certain data and settings is valuable to us, and we will consider it for future updates. Your input is important to us and helps us in our ongoing efforts to improve our products and services.So far been happy
All products arrived in good time ,
Customer service was very helpful,& prompt
So far everything been good and in working order.
Placed order during holidays & everything went pretty smoothly.
Very satisfied with my purchases.New to VIVOSUN
Developer Response
Thank you for taking the time to share your positive feedback with us. We are delighted to hear that you had a great experience with our products and customer service. If you have any further questions or need any assistance in the future, please do not hesitate to reach out to us.Absolutely amazing
I couldn’t ask for a better starter experience. Will be recommending this brand to anyone and everyone.Nate420xxx123xxx456xxx789xxx
Developer Response
Thank you so much for your positive feedback! We're thrilled to hear that you're enjoying our app. If you have any suggestions or if there's anything specific you love about it, feel free to let us know. We appreciate your support!Company
Vivosun great product and timely delivery!!!!! Best after thanksgiving sale, well worth the money for smart grow set up!!!!Dougie Fa-resh
Developer Response
Thank you so much for your positive feedback! We're thrilled to hear that you're enjoying our products. If you have any suggestions or if there's anything specific you love about them, feel free to let us know. We appreciate your support!Grow controller app
Love how it so convenient to set and program set up from phone monitoring and humidity sensorKdeveaux
Doesn’t work on new iPhone 15
I recently upgraded phone and now the app will not work on the new phone. It keeps saying waiting for mqtt to connect. I have uninstalled and retried. Power cycled the new phone and even reset both of my devices to pair again without any help. There hasn’t been any reply from VIVOSUN support which is hard to find in general. I should have just bought acinfinity.Show lessIphoneusermnusa
Developer Response
Dear Customer, We apologize for the inconvenience you are experiencing with our app on your new phone. Please contact our support team at official@vivosun.com. Include your order number and a description of the issue, and our team will assist you promptly. We appreciate your trust in VIVOSUN and look forward to providing excellent after-sales service. Best regards, VIVOSUNThankful
I am super happy with everything that I’ve purchased so far and look forward to trying all the products that suit my needsfreedom69420
Developer Response
Thank you so much for your positive feedback! We're thrilled to hear that you're enjoying our products. If you have any suggestions or if there's anything specific you love about them, feel free to let us know. We appreciate your support!VIVOSUN products
Awesome products an affordable price. These are great and recommend them to anyone. Shipping takes about 5-7 days and is as promised.DirtyDizzle86
Developer Response
Thank you so much for your positive feedback! We're thrilled to hear that you're enjoying our products. If you have any suggestions or if there's anything specific you love about them, feel free to let us know. We appreciate your support!(Must be Biden made-parts)
Broken before used right out of box,
Then even goes on sale after u by it,
(Enjoy wasting money)then this is for u
Asked for replacement but now they act like they don’t know me..I’m a joke Apparently
