Monero.com by Cake Wallet User Reviews

Cake Technologies, LLC

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Very disappointing

When you you uninstall the app and reinstall and you want to start over it keeps asking for your 2FA on your "other device". There is no other device, I reinstalled, I expect a clean slate, not your leftovers nagging me for a 2FA. What do I have to do - reinstall the OS?

Sarassine

a month ago

Response from developer

Hi Sarassine,Thanks for the feedback! We don't currently have support for changing/theming the app icon itself on iOS, but will consider adding that in the future.If you're having any issues with the app itself, please don't hesitate to use the in-app support or reach out at support@cakewallet.com and we'd be happy to help.

Slow as…

Receiving is crazy slow….

duug fr ohio

a month ago

Response from developer

Hi duug, As you've noticed, Monero sync times can take a bit longer than other cryptocurrencies due to the privacy features it has. We're working hard on background sync and can't wait to release it to help alleviate some of these issues. Please don't hesitate to contact in app support or reach out at support@cakewallet.com for more help.

Graphical glitches

Why is the app icon light themed on the home screen, but dark elsewhere? Lacks enough polish.

Sarassine

3 months ago

Response from developer

Total scam

Had to give my ss number. Tried to make an exchange twice. Both times, it just “processed” for hours. Contacted customer service. They told me it was my fault. When I showed the screen shot that I did everything correct & their system said “processing your request please wait” … then they wanted to say my bank declined them, then it was my credit card declined them. Both lies, I called my bank & my credit card, NOTHING was declined. So rather than try to fix the problem or take responsibility, they wanted to lie and put it on me. Now they have my Social Security number and my bank account credit card numbers. My experience has been horrible! tread lightly ..

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BellaFigurePro

3 months ago

Response from developer

Hi BellaFigurePro, We're so sorry to hear about your issues, and would love another chance to help you out! We do our best to make purchasing Monero simple in Monero.com, but there is always the potential of an issue with our exchange partner. Note that Cake Wallet ourselves do not ask for or store your payment information or personal details, as those are only ever sent to the exchange partner you use to purchase Monero.Please don't hesitate to contact in app support again or reach out at support@cakewallet.com with more details for more help.

invalid argument

i have tried several ways to restore anc creat a monero waller via the Cake app. Every time i get this "Invalid arguement(s):failed to load dynamic library monero_libwallet_blah blah blah blah,,,,,etc,etc,etc

i dunno.. i was able to create one a few months ago but not anymore

truveer

3 months ago

Baaad

I exchanged USD for monero. They charged my bank account three times and when I reached out to their support I’ve yet to get a response three weeks after. Not happy

99weed99

4 months ago

Response from developer

Hi 99weed99,Could you please email us at support@cakewallet.com with more details? I'm so sorry to hear you had issues purchasing Monero, but we'd be happy to follow up on that with you.

Good but not as good as cakewallet

Cakewallet is made by the same people but includes other currencies and seems to have less issues, at least for me.

Tobo4547

6 months ago

Response from developer

Hi Tobo4547,We're sorry to hear you've had issues with Monero.com wallet! We created it as a Monero-only option for our hardcore Monero users, so if you want other currency support be sure to use Cake Wallet instead.If you have any specific issues, please don't hesitate to use the in-app support or reach out to us at support@cakewallet.com.

Monero

Is a gotdam scammm

Jo$$-56$!

6 months ago

At last in MacOS

Simple the easy and relaible wallet for Monero

pedroenriquehm

7 months ago

Won’t even let me buy Monero

It’s not connecting to the platform where I can buy Monero. It fails every time I try to buy.

Zenfittony

7 months ago

Response from developer

Hi Tony, Unfortunately the integrated purchase providers API can fail sometimes or is potentially unsupported in your state. We've improved the purchase flows since you left a review, and would love to have you try out Cake Wallet again! Please don't hesitate to contact in app support or reach out at support@cakewallet.com for more help.

free / freePrice