It does what it claimed to do on their site when they sold us the tag(s). But just barely. It let me create profiles for my pets but wanted to charge me for almost everything beyond that. Want to add more than one person on the account? Pay for it. Want to get texts or emails when somebody finds your pet? Pay for it. And so on.
But, the basic functionality is there. My daughter "found" the pet and scanned her tag. I got a NOTIFICATION (not email or text) that my pet's tag was scanned and I think there was a way to try to contact the person that found her.
Biggest issue: bugs, bugs, and more bugs. I used to develop for iOS and the kinds of bugs here are atrocious. UI elements (buttons -- like "Enter" and stuff) are off the screen and cannot be reached, etc. Their date picker (the only way to set pet's age) is ridiculous... trial and error about a dozen times... still not sure how I picked the date I chose... and it's not correct, either... but at least it indicates that the pet is "old" -- good enough, I suppose. I had to kill/restart the app about five times while creating each pet's account.
TL/DR/bottom line: it works... with patience... hopefully, the pet never gets lost... and hopefully this company continues to maintain their database and backend support if/when the pet ever gets lost.
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