Amcrest View Pro 2 User Reviews

Top reviews

Torture test app

If you enjoy having your fingernails pulled you will love this app. A real piece of trash. I gave up and went over to Reolink cameras and apps, they set up easy and stay connected.

Works ok but…..

Most of it works good. I have 2 PTZ cameras and this app or any of their apps do not allow you to make a PTZ set point. Instead you have to access the camera with a computer and then figure out how to do it. Please add this feature.

Return your nvr and cameras

The application that will power your equipment is broken, outdated and unreliable. Find yourself a different company to deal with as once you buy Amcrest you will regret it.

Events Doesn’t Work

The only events shown are the notifications I’ve looked at. If you pull down the events list to refresh nothing happens. I’d like to be able to see everything in that is on my internal memory card.

Events don’t work on iPhone

The view of the app is very modern. The app itself is pretty easy to use. But if you have an iPhone, the motion events will not show up on your apps event list unless you physically click on each push notification your phone receives. This is an extreme flaw in my opinion, because if I have 10 events & want to see them all, I can’t just look through my events list in the app. I have to click on each notification my phone received, and view them individually. Please fix this!
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Unable to Add NVR

I have the same App in Android and works just fine. Unable to add the Home NVR via P2P on the iOS Version.

Absolute garbage

Let’s me view my cameras once a day and if you close the app and reopen it, it won’t load the cameras. It is entirely useless. I have spent weeks with customer support trying to fix this and they just give you the runaround telling you to do useless things none of which fixes the problem, you can get notifications all day but it does you no good if you can’t actually open the app and look at your cameras. Every single time I try to it says connection failed, and customer service has been no help
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Good App

I like the new look of this upgraded version. It is easy to use as well. I hope that they can add the screen lock just like the old app.

Push notifications do not work

Notifications stoped working. App reinstall helps for a short period of time and then needs to reinstall again. Is that a bug or a feature?

Slightly Improved…revised

Reducing to one star. App constantly crashes.

Original Review: View Pro 2 is marginally better than the original app. That was a pretty low bar to beat but worth mentioning. It still requires too many taps to accomplish simple tasks. For example, live view and playback are separate areas of the app. Watching live view? Back out, go to playback, select the camera, select the date, start playback. Other apps (Unifi for example) put the timeline right under the camera live view on the same screen. Those let you view live or scroll around the timeline in one place. It should be that simple. Also, the iPad app doesn’t fill the screen. It’s basically the iPhone app enlarged, but not actually formatted to correctly fit the screen ratio. Annoying, but not a deal breaker. Turning your device sideways to view a larger image resizes weird too. That said, it is better than the original View Pro. That was a one star hot mess. View Pro 2 at least functions. Amcrest cameras work great and are reasonably priced. Amcrest NVRs have been reliable for me. Their mobile app development however is still ten years behind where it should be.
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