Circle K Charge USA User Reviews

Top reviews

Bad chargers, bad app

Took me 40 min to set up the app, app wouldn’t send a validation code so I had to make a new account, charger only gave 23kw of power even though it said it would give 150kwz.

Other charger didn’t work at all.

Chargers don’t allow to pay with credit card, they force you to go through this broken app to use broken chargers.
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Looks like a fake app

Functionality is minimal, design looks bad. I’m sad that Circle K is using this app.

Everyone Involved in the Design of this app should be fired

Even the executive sponsor. The fact you shipped this and locked your chargers behind this pathetic excuse for a solution is appalling. Heads should roll and they should all never touch’s computer or phone ever again.

You don’t support password management so you have to manually cut / paste passwords.

You don’t support any OS features that would make it easier to create an account.

Then to add insult to injury after you painstakingly enter everything “your password is too long” is the error message and if you go back and fix it the stupid app DELETES EVERYTHING YOU ENTERED AND UOU HAVE TO START COMPLETELY OVER.

Haven’t even gotten out of the car to use the charger and I’ve wasted 15 minutes manually typing everything in.

Do better. Replace the people who don’t. There are plenty of people looking for work that can write better apps than this.
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Almost gave up!!!

Almost gave up. The sequence of events necessary to make it work are different than what the app tells you. Do not plug in your vehicle until you have put in all your credit card information. It makes you put in your credit card every time you use it. I don’t think the developers ever tested this app in the field.
I did finally get it to work.
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This app works fine

This app works fine, it activate CircleK chargers just like it should

Do not use this app

This is by far the worst app for an EV car! And customer service is a joke. Just find somewhere else to charge!

Do not use

Does not work at all.

Useless app. Not needed to charge

You do NOT actually need this app to charge your EV at Circle K. The sticker on the charging terminal makes it seem like you do but this is not true. Just use the touch screen and tap your credit card.

The app asks for a ton of personal info including your FULL home address, then it says it will text you a code to verify and then… nothing happens!!! A complete waste of time AND they get your info, while you get nothing.

Do not use this app!
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Terrible app!!! Do not download

I used this app to charge my EV but it did not work despite being outside a circle k charging station. The app asks for card details and personal information but there is no way to delete your account on the app. I called customer service which was a dead end and was given a second number to call which did not work. Do not trust this app. 0/10
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Response from developer

We are sorry to hear that you had issues with the Circle K Charge app. The only way to close your account is by calling our customer representative and they will close your account and have your card details removed. The application doesn't allow from closing your account. You can contact them at 1-833-505-2291. They will happy to assist you. Again sorry if our app did not live to your expectations. Sincerely, Circle K Charge team.

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