Leave a Review ECOBICI
ECOBICI is awesome!
Really enjoyed using this app while in CDMX! It was a great way to get around and see the city thanks to the addition of so many amazing bike lanes. The app could use some additional improvements with in-app navigation on bike lanes. It was most effective to use Google Maps or Apple Maps instead of the app to navigate thanks to their play by play directions. Would definitely recommend this app and trying the service.Show lessc andres
Uso FÁCIL!
La mejor forma de viajar entre sitios en CDMX! el app lo hace muy fácil manejar las paradas.yokaloca
sign up online
don’t bother registering on the app—it freezes before you can finishhexagonscribe
Felicidades
Gran Esquema para la Ciudad FelicidadesPMtz67
SCAM! Didn’t work, and they didn’t give me a refund.
Bought a day pass. Used it once. Second time I got an error in the app (and so did the person I was with who had an android) it wouldn’t let us get bikes even though we payed for 24 hours. Sent the screenshot to customer service. Customer service gives the run around and won’t refund. Scam!Eric Weldern
Straight Trash
Can’t even get past the payment screen. Every payment method rejected every time.
For shame.Lomohai
Worst customer support
They should rename it to customer enemy. I purchased an annual membership and the bike failed to dock for some reason and they overcharged me 150$ extra after the first ride itself. It is such a shame that a company working in this industry has such a bad customer support experience.
They give a bad name to the whole transit industry.
I am sure no one in this company cares to listen to their customersShow lessbecoming bad day by day
Amazing!
Works perfect! They’re always improving. The new bicycles are great.reneserrano_
Funciona bien pero no hay bicis en hora punta
Las bicicletas y estaciones son nuevas y la nueva app funciona muy bien. El problema es que en hora punta, si la usas para ir o regresar del trabajo de lugares céntricos (ejemplo en Reforma) casi no se encuentran bicicletas al final de la tarde para regresar a tu casa y si es de mañana no hay donde estacionar y tienes que dar mil vueltas y alejarte de tu destino para estacionar la bicileta. En hora punta a veces es mejor usar otro tipo de transporte.Show lessAgts10
Cannot cancel account
This bike app was useful when we were in CDMX but they keep telling us they are going to charge our card, there is an issue and our accounts are suspended. We want to cancel our accounts and it says there is an error. Really difficult to use if you’re not Spanish.Lady Olivia Fox
