Leave a Review Blink Charging Mobile App
Easy to use App
I had no problem setting up the app after downloading so I could charge from the Blink network. Simple to start and end a charging session with a swipe, turned on the automatic top up feature so it will never stop a session should you use all the money in the account.
I would have given 5⭐️ however the history of your usage I would have liked to see individual sessions broken out instead of all lumped together.Show lessKoa808
Developer Response
Hi, we are always looking to improve the experience for our users, and really appreciate the feedback. Thank you for sharing! Charge On⚡️🔋Waste of time
Terrible interface, waste of time, never was able to charge. You first have to download the terrible app, only to have to input everything, create an account. At one point the “save and next” button is hidden behind your phones keyboard without being able to lower the keyboard or hit “done”. So good luck figuring that one out. After that was conquered the app takes your cc and charges. Ready to go, right? Wrong. Click button to start charging which takes you to Swipe to start charging which takes you to click button to start charging which takes you to swipe…. You get the idea. Never charged . And hey geniuses at Blink… why not put the charger numbers on the charger?!! Instead you print a sign and tape it to the charger that says “north is 195 and south is 198”. Yeah let me get my compass out to check on that. Then which is 1 and which is 2. Would it be hard to write 198-1 or 198-2 on the machine? It doesn’t matter though, this app is terrible. Had to find a ChargePoint.Show lesssocalkenm
User unfriendly model
As an ev user I have about 8 apps now, I’m used to it. This is easily the most cumbersome in-effective user flow. The station I was at required an actual physical card provided by blink in order for me to use it. That’s harder for everyone. It’s almost like you don’t want people to use your chargers. I went through all the options I possibly could to charge my car (download app, sign up as member, put in a long list required inputs that shouldn’t be required) only for none of it to work. Called support and they told me the station is decommissioned (no signs anywhere regarding this) and that I can only use a physical card to use that station.
I’m going to avoid using Blink stations if I can.Show lessChineseKartel
Worthless Service With Terrible Application Support
Guess an iPhone 13 user that downloads the app needs to close and reinstall only to have the same thing happen over and over. Good thing I didn’t need to charge my EV at your station or anything. I can’t make it past the credit card entry in the app, keyboard won’t let me scroll down to submit or close the keyboard. Call support and how is the support they provide? Delete the app and reinstall it. Didn’t work, thanks for nothing. You’ll be gone in the Blink of an eye hopefully, replaced with someone who spent the money on better development and customer supportShow lessNoprice
Don’t waste your time
I ended up getting a blink card for some reason but unable to create an account using my phone. You cannot use the website because they don’t know how to create a website for you to control your account. It is a corporate useless information posted on web. Don’t waste your time with this company. Their chargers are located in close garage basements with no wireless access. You will be wasting your time and battery driving up their charger. If you manage to access wireless network, good lick making their app work. I just shredded the blink card. I will wait in an EVgo charger rather than driving up to Blink. This is really ridiculous. This people should be charged with criminal neglect for causing unnecessary stress to others. CALIFORNIA cancel their licenses!!Show lessSomething_Doesnt_Matter
Useless app, feels like pulling teeth
Wasted 30 minutes trying to get this app working and couldn’t get to charge my card. For some reason it has a timer before you can do the “swipe to start charging”, which is a really confusing and unnecessary UI thing. Nothing happened when I did that. A couple other silly and poorly implemented things:
- the app has my precise location and im sitting right on top of the dot on the map that I want to charge, but the map default to showing a 10 mile radius area with hundreds of dots
- no integration with Apple login
- no integration with Apple PayShow lessOrlandosoccerwatcher
The Worst of the Worst
Everything about this company is just wrong. They need to bring on a proper management team so it can be run correctly. You are taking up spaces in areas where other companies could put their chargers instead. As a result, you are ruining peoples first impressions of purchasing EV vehicles when their only options are blink chargers that don’t work. You also need to find a way to let people charge their vehicles without having a smart phone because what if they pull up and both the vehicle and the smart phone are dead? And to call your toll-free number and get an answering machine in this day and age is absolutely unacceptable. Just sell your company to EVgo and let them run it properly.Show lessMr. Harry Otto
Terrible app, crazy expensive
The app doesn’t work at all half the time. Even with their “pro membership,” Level 2 charging with blink is more expensive than charging with a supercharger, 260% gross profit based on utility rates in my area. It’s absolutely absurd. Avoid unless you have literally no other options.123scott45687
Bad chargers, bad app
Where to start… half of the chargers I’ve tried to use are 🛠️broken or don’t work, charging us more 💰expensive than pretty much any other network, it’s slower than most other chargers, you have to pay in prepaid measurements (so enjoy your forced donation!) , the app doesn’t usually work in guest mode so you’ll have to set up an account, and the app is just slow and buggy.
Absolutely terrible.Show lessstevofloyd
Worked like a charm
I recently downloaded the app to charge at a new station installed near my job in Phx. The app worked great, I was able to find the charger and start charging. Not sure why others are having issues with such an easy app.Slanted iphone
Developer Response
Thank you for the feedback! We hope you continue to explore and enjoy the amazing features in our new Blink Charging Mobile App.⚡️😎
