Jadens Printer User Reviews

Jadens Printer
Jadens Printer
JADENS (HK) COMPANY LIMITED

Top reviews

Does the job

Works fine

Please go back to the old app

Printer worked fantastically up until the app update, printer is now printing labels off centre which means some is cut off and prints really, really slowly. Currently looking at other label printers as Jadens is now unusable

I love the new update!

I don’t think I’ve ever written an app review but I had to commend the new interface. The old app was just okay. I was able to use it for what I needed, but it wasn’t very intuitive. The update is a huge improvement!

Flicking off

The app won’t stay loaded now I can’t use my printer when I open the app it flicks straight off! I’ve re downloaded it, reset phone but nothing

Great!

Updating my review as was complaining previously about lots of issues with the new update but they seem to have been resolved and the app is working great now, thank you 🙂👍 I like that it imports the label as a file so that it’s saved in case I need to reprint it, good addition

New update today

The ability to crop has been restored and
I like that the printer automatically connects now.
Some pdfs I tried to print were “not supported” with previous update but it seems to have been fixed.

Horrible Update

Hi, i used to love this printer before they updated it, i thought updates were supposed to be better, it made it horrible, i used to be able to print hundreds at a time and now they have a limit of 50, which is absurd , and it prints slow now, it used to print way faster, now i have to buy a whole new printer, i’m ditching this one.
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Was good

The app and printer where first class until the last update 11/10/24 now the app has a new interface which isn’t user friendly especially when you have a few labels to print, the old version Etsy app, print labels, select printer, preview of labels (so can edit/delete/or turn), print brilliant, now Etsy app, print labels, select printer, select files you wish to print which are pdf files and no way of identifying which is needed and when file is found no way of editing (delete/or turn), why change something that isn’t broken, small businesses have enough to do with working out how to use software that has been changed for the worse.
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AWFUL UPDATE!

Why have you ruined what was a perfectly good app? It worked great before! I’ve just updated and now can’t print directly from the Royal Mail app and ebay like I could before. 😡 says new and improved, it’s not it’s rubbish!!! Before I could press the arrow button on my iPhone and select jadens printer and all my labels would open in the app and I could print, now I do that and nothing happens, it just goes to the main page and says files. I don’t want to open a file or have to save the labels as a file and open them, I want it to work how it did before! Also cannot resize things now, just imported a label which previously I would have been able to resize to fit to A5 but can’t do that now. So annoyed! I use this app every day and you’ve ruined it! App is unuseable, please fix it!!!!!
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Works really fast and print in seconds

Works really fast and print in seconds

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