Face ID broken
I actually do not have any major problems with the application at this point in time except for the facial recognition or face ID is grayed out and broken even though I have it turned on in the app.
It will not even try to recognize my face to open this application. I don’t think the green showing on the slide at means that it’s turned off. It just says facial ID and I turned it on I believe. LOL
Please look into the issue. Thanks.
It will not even try to recognize my face to open this application. I don’t think the green showing on the slide at means that it’s turned off. It just says facial ID and I turned it on I believe. LOL
Please look into the issue. Thanks.
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Response from developer
We apologize for your experience. We will use your feedback to improve our services.
What’s the point
I can’t get a get a new report in the app. I can only see the last one from the website so no point in having this app.
Response from developer
We apologize for your experience. Please contact us at (877) 875-4347, so we can assist.
Don’t want it
The only reason I even accepted the offer was because I needed it for a loan. I was told I could stop at any time. I’ve been trying to get out of this protection from the start. But when I uploaded the app. There was nothing to do. It was just a screen of the app. No where to login to nowhere to follow and see what the ap is doing for me. I’ve deleted the app three times hoping I could get into it or be able to turn it off. I don’t want this app/account right now. I may want it later when I have the money. But for right now I would like to get out of the app/account.
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Response from developer
We apologize for your experience. Please contact us at (877) 875-4347, so we can assist.
Scam! Please be careful.
This app is part of a scam with Accrue Credit Solutions. She calls herself Dorothy Williamson or Stephanie.
UNABLE TO CREATE ACCOUNT
This is my first time installing this app and it only gives me the option to sign in but not an option to sign up. It’s really irritating
Stop away
They will never let you go. They will take money from your account until they get tired. Cause they can't do unsubscription
Refund asap
This my third time to remind you to stop all payments out of my account it like up to 50.00 now I want it put back into my banking account now I’m tired of demanding this every month can’t afford this at all .
Thank you
S. Emmons
Refund ASAP !
Thank you
S. Emmons
Refund ASAP !
Help
Every time I go to the app it just shows a inlarged picture of the words identity why???
Worst app ever
They registered me in this app for check my credit and right now I have subscription, I can’t cancel it, cause app says me u should call us, but nobody answered on the phone and I can’t cancel this subscription
Login Is Garbage
I have it set to use biometrics on both my Android & my iPhone. It literally stops working 50% of the time. That’s incredibly inconvenient when you’re in a hurry or driving and can’t type!
