Shop Stella Rae's User Reviews

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Poor customer service and LONG ship times

Almost every order I have placed, has taken over a month to ship! And I’ve had to reach out every time to check on the status. I’ve had several orders that have had missing items as well. You have to repeatedly email to get a response! The clothes are super cute, but I don’t think it’s worth it for the hassle!
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BEWARE - Missing ITEM - Poor Customer Service

Customer service is unreliable. Some items will be shipped separately which means you may or may not get your purchased items. I have still not received a missing item that I bought in fall 2023. I have emailed many times for support on this matter.

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