WisdomTree Prime User Reviews

WisdomTree Prime
WisdomTree Prime
WisdomTree, Inc.

Top reviews

Does not work

They need to go back to the drawing board this app keep stating that it is sending me a passcode but it never comes to my cell phone… Why would you release an app without thoroughly doing a beta test to get out all the kinks.

Response from developer

Hi Rob, if you are having trouble with logging in, please visit this help article: https://support.wisdomtreeprime.com/hc/en-us/articles/9380074722715-I-m-unable-to-receive-my-verification-code-What-do-I-do and/or contact our customer support at support@wisdomtreeprime.com for further assistance.

Trash

Pretty trash out wish I didn’t spend 30 minutes trying to sign up

Response from developer

Hi, if you are having trouble with logging in, please visit this help article: https://support.wisdomtreeprime.com/hc/en-us/articles/9380074722715-I-m-unable-to-receive-my-verification-code-What-do-I-do and/or contact our customer support at support@wisdomtreeprime.com for further assistance.

Terrible experience

Go elsewhere. Awful customer service and the app is very buggy.

Response from developer

Hi Christolo, please contact support@wisdomtreeprime.com or use the in-app chat. We would like to understand what went wrong and how we better serve you. Thank you!

New go to investing app

Easy to use and straight forward app with competitive offerings. This will be my new go to app for investing

Apple Cash

You guys should let us transfer money to our account via Apple Cash transfer to bank feature

“Unexpected Account Closure – No Explanation Given”

I opened a WisdomTree Prime account two months ago, made a small deposit, and everything seemed fine—until I suddenly received a notice that my account was closed without any clear explanation. I hadn’t done anything unusual or against their terms, so I was really surprised. When I tried to get help from customer service, the response was vague and unhelpful. Closing an account out of the blue and offering no clarity isn’t the way to build trust. I wouldn’t recommend this app if you’re looking for reliability and transparency.
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Response from developer

Hi, please reach out to customer support using the in-app chat or support@wisdomtreeprime.com. We are committed to resolving this for you. Thank you.

If you’re real about your investments. Don’t waste your time. ( I am a beginner ) just to be clear.

I came across this app add and decided to install the app without first understanding the purpose of this app. #robinhood hands down. Best app when it comes down to intro to crypto “ for example “.
#notthisone

Long story short.
This time an add came on YouTube. I clicked on the learn more tab.
When I read the first comment out of 88 I believe if I am not mistaken.

The comment had 5 stars . By reading the first sentence I was confuse of why it had 5 stars.
Reading below I noticed that the response was made by AI.

Horrible way of representing the people.
This app gave me the feel of a creator that don’t give a crap about WE THE PEOPLE.

“Investment wack App”
I, Jose Eduardo Reyes Hernandez Highly don’t recommend this app.

#RobinhoodMVP so far.
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BUYER BEWARE

Don’t be a victim of buyers remorse in a start up company that offers zero protections and No FDIC insurance in this newly formed company means that if the company tanks and you have a $100,000 dollars in cash digital money bitcoin etc or any of the currencies that Wisdom offers deposited in there blockchain, wallet or any other deposit apparatus offered by this company MAKE SURE TO READ THE SMALL PRINT THE PART THAT CLEARLY STATES THEY ARE IN KNOW WAY LIABLE SHOULD YOU LOSE ALL CAPITAL!
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Response from developer

Hi, we’d like to understand what may have happened to make you think that. We adhere to stringent industry standards and are committed to digital asset security. Please contact support@wisdomtreeprime.com or use the in-app chat. Thank you.

SCAM

Will block withdrawal for weeks with no answer. Absolute scam. Still waiting on resolution

Response from developer

Hi, we are committed to resolving this issue for you. Please contact support@wisdomtreeprime.com or use the in-app chat. Thank you.

Crappy app

Performance issues, awful design and lack of clarity, lots of inconsistencies. Why would anyone trust their money with an app that’s not clean? I shouldn’t have ridiculous delayed wait times every time I move around on the app. Please hire someone to design this app right.

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