EF Ultimate Break User Reviews

EF Ultimate Break
EF Ultimate Break
Signum International AG

Top reviews

This is your sign— book now! :)

I used this program for the first time last week coming from London! I had a wonderful time with our amazing tour director Matt O. I didn’t have to worry about anything even on free days I would always get a recommendation on great places to visit and eat. I just finished booking my second trip! You won’t regret it.
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Touring Japan

I had a wonderful experience in Japan, and I owe a lot of it to our tour directed Hiromi-san. She was amazing to connect with and did a wonderful job organizing all of the different events. You could tell she genuinely cared about us. I plan to schedule more trips through EF because of how much I enjoyed this trip. Thank you to everyone involved who made this possible!
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Just make a WhatsApp

I would definitely recommend EF Ultimate Break for trips abroad, especially for countries outside of Europe. However, on my most recent trip we used the chat feature on the app and it’s horrendous. You’ll see messages on the Lock Screen but when trying to view them and respond in the app nothing loads.

We used to use WhatsApp for trips and that is much better for messaging.
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Italy- Venice Florence and Rome

I was a bit hesitant to go on the trip at first. Then they booked out flights separately!!!! I was super concerned as I’m traveling with a very important loved one who is female and I was worried they may be sketchy. However we went and upon arrival we were picked up together and safe. After which we met out your guild Nicholas Battaglia! I would like to give this man recognition, he was honest fair and very passionate about the travel plan and the country’s traditions. He was funny, polite, cautious, aware and took care of us as if we were family. I won’t lie and say I loved every part of the trip however I got to experience it with friends and realistic expectations. I tried incredible food base on Nico’s recommendation, enjoyed the night life and had the time of a lifetime. I would recommend NICO! To anyone traveling Rome and EF to anyone who is nervous for a first time in a foreign country. It was a fantastic trip and they were correct on pricing for someone who signed up for everything. I am very pleased with the experience and will be signing up again soon. My only wish is that Nico could be my guild on the next one as he was so relatable and down to earth. Thank you all for this amazing opportunity, and I hope to continue my exploration with you all in the near future! Arrivederci!
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Amazing Trip & Great Tour Guide

My boyfriend and I had the most amazing trip! We were able to go in a hot air balloon, ride camels, feed monkeys, and learned about the traditional arts like leather making and ceramics in Morocco. It was a beautiful country and we had the best time. We would absolutely recommend it to anyone looking to travel to Morocco.

Rabie Farres was our tour guide and he was amazing - he worked 24/7 to make sure we were comfortable and having a good time. He went above and beyond our expectations and was the most patient, informative, and organized tour director I’ve ever had. 10/10!
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BALI TROPICAL

The trip was amazing ! All of the attractions are absolutely beautiful. However , the only hotel that was very nice and up to standard was SENS HOTEL IN UBUD. Tijili Hotels are not the bet hotels. Tijili Benoa was the worst hotel by far. Very dirty , not very helpful and had many maintenance issues.
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Iceland April 22-27 2023

First day of arrival was unorganized and frustrating as we were waiting in the downstairs lobby for most of the day as other people slowly arrived. Instead of waiting around, I believe this time would have been better used as free time as most of us were hungry and sleep deprived from our overnight flights. We did not get our room until 3pm, so we went 12-24 hours with no food and no time to rest. We were then told to just drop our bags at 3pm in the room to start our tour around town. No one at this time had a chance to eat yet and we were all exhausted which made it difficult to enjoy the day.

Second day: Waterfall tours were very well done and tour director was knowledgeable and led the day well, lunch that was included was very delicious. The northern light excursion was a great experience and I highly recommend staying with that company as it was an amazing experience despite not seeing the lights. However, due to having to wake up very early the next morning I would recommend having this on night 3 instead since we didn’t have anything planned until Blue Lagoon at 1330. Would have filled the day better and gave us more time to sleep after the lights.

Third day: This days itinerary was slightly misleading as we did not get a chance to see any volcanoes up close, and only spent 10 minutes at the glacier lookout. Black sand beach was a great experience and in speaking with other members it was the favourite part of the trip.

Fourth(Last) day: We had an absurd amount of free time until we left for blue lagoon at 1330. As mentioned above, the sleep in time would have been great following the lights instead. A group of us went on an excursion we booked ourselves, whale watching… and hearing from others in the group this would have been something that everyone wished would have been an included scheduled activity. It was an incredible experience. Dinner at the brewery was excellent.

Tour Director: Phillipe was responsible and polite. However he is a bit on the quiet side, did not engage much with the group. I expected someone more outgoing and conversational. I found that he was very time-crunch concerned and perhaps needed to read the room better and could have cut some things shorter, leaving a little more time at the places that we really enjoyed. Overall, the tour was very enjoyable.
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Slow App

I think the app is a good idea because for my first EF trip it didn’t exist, however it is extremely slow to load. It takes several minutes to load when you click on anything. It’s no wonder the tour directors still use WhatsApp to communicate instead of the EF app. Also when you get a new notification of any kind, the notification always says something about there being a new update available instead of saying what it’s actually about (I.e. “someone commented on the chat”).
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Issues

The page takes me to login but I don’t have an account so in effect I’m unable to access the app. Don’t see a way or option to set up account. Only login existing account.

0/10 Would not recommend, feels like theft

My boyfriend and I booked a trip to Europe in 2020, the trip was canceled due to Covid. We were issued a voucher for the full amount. When we decided we would do our own thing (2021) we were told it would be $600 cancellation fee each. We then decided to rebook for a Australian trip in 2023. In addition to a total $4k up charge for this trip we were informed, after booking, that this trip did not offer joint rooms and this would be an additional $1k/each if we (now married) wanted to stay in a single room. At this point we were nearly $14k all in for this trip and that was simply not going to be an option for us. When we requested to cancel a trip 9 months in advance of departure, we were charged a fee of $450/each for the “trip arrangements”. There was no offer to assist with the room even though there was no mention of the discrepancy between trips at time of booking. The fact is $900 is an aggressive amount to charge, and it makes me sick to my stomach thinking about it. Overall, I’m extremely disappointed and feel like I was taken advantage of. Please use your money elsewhere, safe travels.
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