Has been better
Response from developer
Hello, We apologize for any inconvenience caused to you. Our technical team would like to know more details so that they can better address your issue. Could you please send an email to feedback@saj-electric.com with your problem description, login username, device SN and the screenshot of your problem? Thank you!
A vast improvement but a way to go
3 stars may seem a bit harsh but since the latest release the app crashes out whilst loading, several times, before you can get in. It also crashes out when you try to connect to the Bluetooth dongle for local configuration.
If these were fixed I’d review this to being 5 stars, as I think this app has a far better UI than even some of the major solar providers.
Response from developer
Thank you very much for taking the time to provide us with valuable feedback. We will pass on your comments to the development team so they can evaluate their implementation in a future release. Regarding the issue you are experiencing with the app crashing multiple times, our technical team would like more details so they can better address your issue, please send an email to feedback@saj-electric.com stating your issue and providing your account number, device Sn and screenshot of the page that crashed. Thank you!
It works OK, but…
But, there are few bugs, that even the latest updated hasnt fix yet! When you refresh the data, the time that reads the last refresh is 5 digit long in second - hours…no matter that you just swiped to update!
There is a big lag and i hope that will get fixed soon
Otherwise, its good, i like the app ;)
Response from developer
Hello, I am sorry for the inconvenience caused to your use. Our technical team would like to know more details so that they can better solve your problem. Please send an email to shanshan.huang@saj-electric.com to explain Your question, account number, password and device Sn. Thank you!
