Square Go User Reviews

Reviews Summary

Top reviews

Leave a Review Square Go
  • I just want to thank you

    My hair I love. I love Mrs Angela for her honesty about my hair and having alopecia. My last beautician was doing my hair for years. I trusted her, she never told me about a bald spot in the top of my head. When I noticed it she told me it would grow back. Angela was honest and told me the hair follicles were damaged . She was gentle her timing was perfect and she gave me a beautiful hair style. I already made my next appointment. Thank you so much Mrs Angela (YOU ROCK)🥰
    Show less
  • Research!

    Be sure to research these companies before moving forward. THIS is a 3rd party app and will require you to speak to the scammer, if scammed. Came across a “business” that had 500+ bookings, but required deposits via Apple Pay, CashApp, or cash. Anyone can book for free and not pay the deposit, essentially making the business look more reputable than it is. Only 3 reviews and none of the people left a comment. People can book a service, not attend it, and then leave a fraudulent review to help boost engagement. The scam is the actual deposit, potentially being charged a double deposit through whatever card you have on file.. and then you’re left to dispute with your bank AND the “business”. I’ve found other places on here that are reputable, but please please please be careful !! And only pay deposits using your credit card so these scammers can be properly investigated and reprimanded.
    Show less
  • Excellent

    I cannot say enough wonderful things about Sarajune! Every time I leave the chair, I feel like a brand new person. From the moment you walk into the salon, you’re welcomed with warmth and professionalism. Sara takes the time to truly understand what you’re looking for.
    The cut and color I received were beyond my expectations. Not only did Sara perfectly capture the look I was going for, but she also provided expert advice on how to maintain my hair’s health and style at home.
    If you’re looking for a stylist who listens, cares and delivers phenomenal results, look no further.
    Highly recommend!
    Show less
  • Needs improvement

    I’m an esthetician and use Square for my salon business. All the positive points others have stated in their reviews are accurate, and I love the app for that.

    Where the app needs improvement is in the area of confirmations and reminders. I’m signed up for the (paid) square membership that allows you to send appointment reminders and confirmations (in addition to what’s included with the basic/free membership). I’ve found that any guest of mine with the app downloaded, no longer receives their reminders. This app has now lost me several hundred dollars worth of services due to no shows. It doesn’t feel right to apply a cancellation/no show charge to a guest that didn’t receive a reminder (even if it’s their responsibility to keep track of their schedule).

    I tell them to download SquareGo to make booking easier, which it does, but then they don’t get the reminders they depend on, and then I lose out of the money for that service when they don’t show up.

    I’ve contacted square customer service about this and all I ever hear is ‘thank you for the feedback, we will pass the information along to our app development team’. I never receive solid information on when a fix is coming or how to avoid the issue.

    Love the app, but I’m actively telling customers to delete it.
    Show less
  • Easy to use

    I do love the simplicity of the app. One thing I would like to see is the ability for favorites. It can be a bit difficult to rebook with a stylist if you want to choose a different service. Wiuld like to be able to tap on the business right from the home screen and choose my own service.
  • Can every service provider please use this service!

    I just booked a haircut in two clicks instead of multiple calls, getting put on hold, and repeating my name for the fifty-thousandth time.

    Would love to book all appointments this simply.
  • A Cut Above The Rest

    Amanda is an exceptional hairstylist and I am fully confident that she will provide the very best of judgement and service when it comes to my hair. She’s enjoyed years of experience and attends seminars for continued learning on the latest trends, techniques and hair care products. Amanda is conscientious, very knowledgeable and she is always open to my ideas and concerns so together we can achieve the most pleasing outcome. Thank you, Amanda! V Hecko
    Show less
  • Lena

    She is absolutely wonderful. 20/10 recommend. I only really like using her because she knows my hair and what to do with it when I’m ready for a change but don’t know what kind of change. Having too many options stresses me out.
  • Make it make sense

    It’s certainly more helpful than using Google or Instagram, but since it’s really got just one job, I’m kinda irritated that it flubs on some key aspects:

    If I tell the app I’m looking for appointments “this week” it still shows people booked through the next week, and I have to keep scrolling for someone who MIGHT have an appt open for the week, which leads to the next issue:

    To make matters worse, sometimes it will say a booking is open, but then when you try to book for that day/time, you actually can’t book the person for 2 or more days?? Really frustrating and an excessive waste of time, clicks, and energy.

    Been using for over a year now and waiting patiently to see these issues fixed.
    Show less
  • Square knot/Donna

    Love what you do with my hair and I will definitely see you tomorrow about 12:30pm!! Hope you don’t kill me about the mess my hair is 🥹? My cut is so bad because I have been cutting on my own!🙃I know you are not going to like it when you see it! I’m sorry for the way it is now.. 😝😏if you need to talk to me before my appointment then call me..
    Show less

Alternatives to Square Go