Ramp User Reviews

Ramp

Ramp Business Corporation

Business

Finance

Reviews Summary

Positive highlights

🚀

This app hasSeamless expense management

🤖

This app hasIntelligent automation

🤩

This app hasIncredible user experience

🕰️

This app hasSignificant time savings

📱

This app hasConvenient mobile app

🤑

This app hasFaster reimbursements

🧠

This app hasAttention to detail

🔍

This app hasEasy access to cards and receipts

🤝

This app hasImproved compliance

Negative highlights

🔒

This app hasCompatibility issues with older devices

🐞

This app hasBugs and glitches

🙄

This app hasExcessive notification requests

🤔

This app hasLack of certain features (e.g., approving transactions on mobile)

🤯

This app hasConfusing user interface

🕰️

This app hasSlow performance

🤷‍♀️

This app hasInconsistent receipt capture accuracy

🤖

This app hasAutomation issues (e.g., not carrying over previous categories)

Top reviews

Most RecentHighest RatedLowest Rated

Too many notifications

Too many notifications, and it often takes many days for pre-authorization charges to drop off before being able to complete a transaction.

Roger14641

a year ago

Not Universally Useful

I can't approve or upload receipts for my executive director using the app, even though I'm an approved admin. Makes the app pretty useless, and it's just extra steps and waste of storage space to take a picture of a receipt on my phone, email it to myself, download it to my computer just to go to yet another extra platform and upload it. Wish my company still just submitted receipts to finance - what a mess of a process. Let's automate things and add ten extra steps!

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AquinasBrat

a year ago

Response from developer

Hi there, thank you for your feedback! We're releasing manager approvals on the mobile app with admin functionality following closely. Please hang tight while we build, and feel free to connect with us at feedback@ramp.com if you have more feedback.

Fantastic app!

This app significantly increased compliance for our team! Easy to use, very happy with it!

Daniel Reyes - PD

a year ago

Really solid app that helps me keep my business expenses organized

Receipt capture is like magic + love being able to swap out different virtual cards to my physical card on the fly with the mobile app.

Jaeyou Park

a year ago

Stopping Asking for Feedback

I literally just started using the app. I have scanned in three receipts, and I’ve been asked for a review on each one. You are getting one star because that is annoying. Wait until I’ve used it to ask.

LivingtheDreaminTexas

a year ago

Response from developer

Hi there, thank you for flagging this issue! This is theoretically controlled by Apple to prevent spamming but their recommended solution doesn't appear to be working. It _should_ happen no more than 2 times a year. We'll look into better controlling this! Theres another report below so it looks like this is not isolated. Fix incoming!

Never loads

My cards never appear whenever I open the app. I have to constantly reload my account and refresh the app a couple of times. Not sure if it’s just me, but it happens on an every day basis.

joanxlove

a year ago

Too Many Rating Requests!

Too Many freaking requests to rate the App. I will give 1 Star every time this icon comes up. Literally after every expense entry it comes up. STOP! Also, no way to allocate expenses to particular company offices set up as Ramp Locations. That needs fixed.

Amandafdmeup

a year ago

Response from developer

Much better than concur!

So glad my company switched over to this. It’s so much quicker and intuitive!

Chuma I

a year ago

Response from developer

Hi there, we're glad you're enjoying the app! Thanks for the review

Amazing expense app

This app is fantastic! I love the UI and the autoforwarding of reimbursements is such a handy function so I never have to manually add receipt details anymore! It is a bit hard to find I initially used the receipts@ramp email but that wouldn’t work so I had to dig and find the correct reimbursement@ramp email so if I had one criticism I would say to make the difference of those emails more highlighted.

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pentatp

a year ago

Response from developer

Hi there, we're glad you're enjoying the app! We passed along your feedback about the emails to the right team. We appreciate the review & your feedback!

Not accurate

Beware - Ramp has major issues in being able to get the total from receipts. I used to use Expensify and it was seamless in getting the correct amounts from receipts. Ramp has had major issues in my first time using it, mainly it can’t calculate the correct totals even though receipts are clear. 5/9 of my receipts on my recent trip were incorrect and I had to manually update it. Make sure to double check the receipts!

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csgutierrez

a year ago

Response from developer

Hi there, thank you for flagging this issue. Can you please share a few examples with us at feedback@ramp.com? We're continuously improving our receipt matching algorithm and additional context would be helpful!