Leave a Review HeyFam by Chatbooks
Love
I am loving this. I have six children three of which live out of state and there were lots of texts going around in text thread and they kept on changing and it was kind of crazy and I found this app and we started using it and I absolutely love it.FrankieFrank76
Hey Fam is Awesome
Thanks for putting together a most amazing app. I love the fact that you can have different rooms. It’s a wonderful tool to keep our family in touch!!!Gospel iPad
Updates🙏🏻🙏🏻🙏🏻
I’m Love this app Please can you put a search icon to find the rooms and to find any information in the room (When the room is locked, just the name of the room or just the Emoji) And also for us to lock any room straight from your room, you don’t need to delete it to be able to Lock it and erase everything. Also let us make several different fam menus so you can have personal fam, your fam, your significant others fam, friends fam an so much more. All free Thank YouShow lessCamilleqp396
Updates🙏🏻🙏🏻🙏🏻
I’m Love this app
Please can you put a search icon to find the rooms and to find any information in the room (When the room is locked, just the name of the room or just the Emoji)
And also for us to lock any room straight from your room, you don’t need to delete it to be able to Lock it and erase everything.
Thank YouShow lessDisappointed
So I heard amazing things about this app and 5 hours later we’re still getting links to our emails and clicking them and then crickets, I don’t know maybe I’m missing a step but I’ve received ove 55 links and none work we’re all stuck at the enter your email page maybe you guys can help me out with a work around 😅Show lessMrs Toronto416
Developer Response
We are so sorry about the link issues you are experiencing. In order to help resolve these issues, could you email customer.success@chatbooks.com with a description of what is happening? We'll jump on this as quick as we can to help :).No way to troubleshoot
Edit —— 6/28/24 - the app has been fixed for now. I’m giving it a 5 star rating as long as it’s working as it should.
Edit —— Family member were not showing up. They were able to post but not be identified. I signed out and tried to sign in again. Now I just have a spinning circle! This app is broken! I will gladly give it 5 stars if I could use it.
This all is great! All kind of different conversations can go on at once and nothing gets lost in the thread. The complaint I have is lack of troubleshooting. I crated several custom rooms and they were working just fine. I went in later to add an additional room. I went through all the steps and it finished like it did with all the others, only the room doesn’t show up on the screen. Thinking I had done something wrong, I went in to try again. But when I clicked to create it, I got an error message saying I already had a room with that name. But it’s nowhere to be found!Show lessBeckyH74
Developer Response
Hey, Becky! We've been in contact with you through email and appreciate your feedback as we continue to better this app! We're hopeful the latest updates from our Dev team will have solved these issues.No way to troubleshoot
This all is great! All kind of different conversations can go on at once and nothing gets lost in the thread. The complaint I have is lack of troubleshooting. I crated several custom rooms and they were working just fine. I went in later to add an additional room. I went through all the steps and it finished like it did with all the others, only the room doesn’t show up on the screen. Thinking I had done something wrong, I went in to try again. But when I clicked to create it, I got an error message saying I already had a room with that name. But it’s nowhere to be found!
Edit —— Family member were not showing up. They were able to post but not be identified. I signed out and tried to sign in again. Now I just have a spinning circle! This app is broken! I will gladly give it 5 stars if I could use it.Show lessNo way to troubleshoot
This all is great! All kind of different conversations can go on at once and nothing gets lost in the thread. The complaint I have is lack of troubleshooting. I crated several custom rooms and they were working just fine. I went in later to add an additional room. I went through all the steps and it finished like it did with all the others, only the room doesn’t show up on the screen. Thinking I had done something wrong, I went in to try again. But when I clicked to create it, I got an error message saying I already had a room with that name. But it’s nowhere to be found!Show lessUpdate
Not happy with the update. I have 2 rooms HOSPITAL and FAMILY and I am unable to open the hospital room anymore.kdieterk4
Developer Response
I am so sorry you can't open one of your rooms. Could you send an email to customer.success@chatbooks.com with your phone number and a few screen shots or a screen recording of what you are seeing. That will help us to fix your issue quickly. Thank you!Much better than GroupMe!
Definitely some bugs and features that could be improved, but it’s a great messaging system for groups. I love that you can send pictures from the app to your chatbook!! It was so easy to make my mom a photo book for mothers day with pictures our whole family sent throughout the year.
(My personal opinion: maybe rename to HeyGroup or something so schools and clubs are more inclined to try it?? I wanted to use this for a school group because it’s better than GroupMe but the name was throwing people off)Show lesslexybel
