OLA User Reviews

Online Liquidation Auction LLC

Top reviews

Most RecentHighest RatedLowest Rated

15% auction Fee and a 2.00 item fee!!!!

I had a screen shot but apparently we can’t post any pictures. I knew this was happening before I was forced to go download the “new version “ So now we’re charging a 15% fee and a 2.00 “item fee” REALLY?? This is getting ridiculous with everything anymore! Yeah we’re bidding and sometimes getting good deals, or so we think! How much are we really saving after a 15% fee tacked on plus a 2.00 auction fee? You have thousands of people bidding on a daily, anything of value everyone goes after. I’ve seen some things get as close to full retail value! I’ve went and researched some of these items you post and it’s not even the right retail value! Not to mention how many times I’ve bought something “new” got it home and it was not new! Idk how many times I’ve had to turn around and bring back your “new” items. All I got what “oh sorry that was a mistake on our part” what about the fact that I wanted that item? that’s what I came to bid on, or , the fact that I’ve traveled to both auctions weeks after weeks and we all know how much GAS I’m spending to get there, or, hours of my life sitting here watching and bidding. “Oh sorry” I’ll never get that back either! And NOW a 15% auction fee and 2.00 item fee. From 13% to basically 17% . Things are tough enough out here! We came here to “get a deal” are we really getting a deal nowadays?

Show less

Nicole Teniille

a year ago

Response from developer

Hi Nicole, the auction premium has been raised a total of 2% from 8 years ago, and an item fee of $2.00 will be added. We ensure to disclose this immediately before consenting to creating a new account, as we do not aim to hide these charges. While we understand the disappointment as this is an increase from our old app, this increase does come with changes in costs over the last 8 years, a new platform, and several new features and services for our bidders. As far as damaged items, our policy remains the same as it has since the start: we have a dedicated support staff to help with any items that were not listed correctly. If this is an issue you have frequently experienced, please contact customer support with further information about the items you are mentioning.

Easy to use

Clean, easy to use, and I like I can see way more items at once instead of having to click through pages

o l v

a year ago

Quick easy savings

New app includes great new features that provides the most user friendly bidding experience. Only thing left to do is to start bidding!

a-zines

a year ago

Response from developer

That is our goal. With our new features, anyone can personalize their bidding experience for the best wins. Filters, searches, saved searches, a watchlist, and more provide a way to make your feed right just for you!

New app is terrible

New app stinks compared to the old one. Feels very clunky and I hate that I have to tap on an item to see it’s description. I also liked things being broken up into individual auctions.

Thisnicknamethingisbad

a year ago

Response from developer

While items are not broken into individual auctions, there are many ways to sort and filter items on the new app. Items can be filtered by their current bid, retail price, location, delivery preference, category, and more. We have released multiple updates to the app since leaving your review, please check out the functionality of new features that may improve your experience.

Best app for auctions I’ve ever seen.

This is the cleanest auction app I’ve ever used!

I love auctions since I’m a bargain Hunter but the online and app experiences have been pretty bad on all the platforms. However that misery is over because OLA cares about the customer experience and not just making a quick buck!

Super excited to bid and win some items.

Show less

Cnnlover1980

a year ago

Response from developer

We are thrilled to hear you enjoy OLA! This app is built with winning in mind. We hope that our updates since your review only amplify your positive and personal bidding experience. Happy bidding!