If only I could open an account
Kinda spendy
Terrible
Response from developer
We apologize for any inconvenience caused by our verification process and the timing of requesting you to top up. Verifying your ID is essential for ensuring the safety and security of all our users, as well as complying with local regulations. We understand that the timing of these requests may seem inconvenient, and we're continuously working to improve the user experience. Your feedback is valuable to us, and we'll take it into consideration as we strive to enhance our service. Thank you for your understanding and patience. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team.
Awesome Ride
Easy to use Scooters!
Response from developer
We're delighted to hear that Gu-YOYO Scooters app has been a lifesaver for you! Making the rental and riding process simple and convenient is our top priority. Thank you for choosing Gu-YOYO Scooters, and we're thrilled to be a part of your journey. Happy scooting! 🛴🎉
Gu-yoyo
Response from developer
It's fantastic to hear that you're enjoying your experience with Gu-YOYO Scooters! We're thrilled to be your trusted sidekicks for navigating Tumon. Providing convenient and reliable transportation is what we're all about. Thank you for your support and for choosing Gu-YOYO Scooters for your travels. Happy riding! 🛴🌟
Super easy to ride
Don’t download
Response from developer
Hello, We're sincerely sorry to hear about your negative experience with our app. Your feedback is incredibly important to us, and we take your concerns very seriously. We want to assure you that the security and privacy of our users' personal and banking information are of utmost importance to us. We have stringent measures in place to protect this data, and we continuously monitor and improve our security protocols. Regarding the functionality of our scooters, we understand the frustration you've experienced. We strive to maintain our fleet in top condition and provide a reliable service to all our users. We apologize for any inconvenience this may have caused you. We'd greatly appreciate the opportunity to address your concerns directly. Please reach out to our customer support team at support@gu-yoyo.com, and we'll do everything we can to assist you. Thank you for bringing these issues to our attention. Your feedback helps us improve our service for all our users. Best regards, team Gu-YOYO
Took my money
Response from developer
Hello, It seems like your message got cut off. Could you please provide the review or context you'd like a response to? Once I have that information, I'll be happy to help you craft a response.
Huge scam, please don’t.
Response from developer
Hello, We're deeply sorry to hear about your negative experience with our app. This is certainly not the level of service we aim to provide to our users. We're committed to resolving this issue promptly and ensuring your satisfaction. Please accept our sincere apologies for any inconvenience caused. Could you kindly provide us with your contact details via direct message or email at support@gu-yoyo.com? Our team will prioritize your case and work to resolve it as soon as possible. Your feedback is invaluable to us as we strive to improve our services. Thank you for bringing this to our attention, and we look forward to resolving this matter to your satisfaction. Best regards, Team Gu-YOYO
