Leave a Review MobileX
Good service again
I got mobile data back after failing serval attempts customer service kudos thanks againJcoh
Developer Response
Hello and welcome to the MobileX family! We're thrilled to hear that our XpertCare team was able to assist you.App is useless
Ported a number in. Can’t use app since it still thinks my number is with another carrier. Once I exit out of the port screen, I’m met with errors. Can’t change anything with my account since my account isn’t synced with my number.
Waiting for Monday so I can port out. What a waste.PRCHEEK
Developer Response
We’re sorry to hear about your onboarding experience. We sincerely value your feedback and would like to address your concerns promptly. Please reach out to our customer care team through the app or email us at XpertCare@mymobilex.com. We're committed to resolving this issue and ensuring that you have a positive experience with our service. We'd love to get to the bottom of this issue and have you as a customer!Very efficient app
This app is great for contacting and tracking any Support issues plus I really like the built-in instructions for new clients. I recommend this service. I am checking it out after recent rate increase from my carrier. So far, so good!dgreene1224
Developer Response
Welcome to the MobileX family! We'd love to see if we can use your experience in our customer testimonial story. If you're open to it, please shoot us a quick email: hello@mymobilex.com. Looking forward to hearing from you!Disconnects Often
Pricing is great, app is 1/5, and their network is also 1/5. Calls disconnect and internet drops every time tower changes.Ibrahim Swati
Developer Response
Hello. We’re sorry to hear about your experience. Check, MobileX is on one of the fastest 5G networks in America; however, individual experiences may vary based on device, location, and settings. Please ensure that you've followed the APN setup steps outlined in the XpertCare section of the app. Please reach out to our XpertCare team within the app or customers can now reach us by calling 833-422-1053 with any questions you may have.Highly recommend
My phone bill was previously $55 and now on MobileX I pay $7. Saving money while still having great service is unbeatable!_SJ_3_
Developer Response
Welcome to the MobileX family! We'd love to see if we can use your experience in our customer testimonial story. If you're open to it, please shoot us a quick email: hello@mymobilex.com. Looking forward to hearing from you!equivalent to regular verizon so far
ive been testing mobilex as a secondary line and its working exactly the same as my primary verizon line… been 3 weeks so farSonyaSF
Developer Response
Welcome to the MobileX family! We'd love to see if we can use your experience in our customer testimonial story. If you're open to it, please shoot us a quick email: hello@mymobilex.com. Looking forward to hearing from you!Data Doesn't Work
A solid MVNO would integrate the APN into their SIM/eSIM profile. MobileX just isn't doing that, and as a result, I have no mobile data.TheHadouJHyrule
Cheap service, with a few caveats
First, I will say that my number porting and service have been fine. Same Big Red service as any other MVNO. WiFi calling works well too. The actual service, no complaints.
But the app is…not great. I have an issue with my plan not showing up correctly. Support told me it looks good on their end, it’s just not working in the app. Which is fine, but kind of annoying. And it could use a bit more refinement on the UI/UX fronts.
That being said, it’s a great service if you’re not a huge data user. Totally meets my needs.Show lessSF_Brian
Developer Response
Hello! We appreciate your feedback and we're thrilled that you're enjoying our service. If there are any enhancements you'd like to suggest, please don't hesitate to drop us an email: hello@mymobilex.com. We value our customers feedback and strive to incorporate positive changes to ensure the best possible experience for all. Looking forward to hearing from you!Really Good for people who just need to have a number but not a contact
It’s a good app, customer support is QUICK (within minutes) to help. Payments are simple, and the app itself seems new, many updates to come. But the service is amazing, i have my data on full time leaving the house and it dosent drain quick. (adding more data is cheap) and overall good service, good price.Show lessjayden leon
Developer Response
Welcome to the MobileX family! We love your feedback and couldn't agree with you more! We'd love to see if we can use your experience in our customer testimonial story. If you're open to it, please shoot us a quick email: hello@mymobilex.com. Looking forward to hearing from you!Surprisingly Great.
I merged over from Verizon, paying $45 per month for unlimited. My 4 (4x$45 per month) other family members are still over there, while I try this out. Been great so far (two months), w the occasional hiccup (seems caused my my phone update(s)). However, each (2) hiccup is easily and quickly resolved via “XpertCare.” Saving between $30-$35 (up to $420 per year) per month. Cannot wait to merge the rest of the family!!Show lessunhappy-customers
Developer Response
Welcome to the MobileX family! We'd love to see if we can use your experience in our customer testimonial story. If you're open to it, please shoot us a quick email: hello@mymobilex.com. Looking forward to hearing from you!
