Tri Counties Mobile Banking User Reviews

Reviews Summary

Top reviews

Employees

I have had Tricounties Bank since they took over North Valley Bank and, from the small everyday dealings I haven’t had much interaction with them. Everyone seems very friendly and helpful. Sorry that’s about as much as I can say.

No problems really?

Tri Counties has been my go-to bank for many years now! The staff has been very helpful during a time when there had been fraudulent behavior in my checking account. They followed it up and I was credited all that had been removed. I was VERY pleased!

Usable but not impressive

I have several different bank accounts, and this online app is the worst. It’s usable and does what it’s supposed to do but it’s clunky, especially the Bill pay. In order to get the confirmation number you have to go to a separate element of the site and it’s very difficult to set upautomatic payments that work correctly.
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Response from developer

We are sorry to hear about your experience and would like to learn more. Can you please complete the form at this secure link: https://www.tcbk.com/social-media-inquiries? We will have a team member reach out to assist.

Tri Counties Bank

I like the app because it gives me access to my bank account at all times. I can check my balance and know where I am at all the time. I can also make deposits with checks or transfer money.

So much help

This banking apps offers so much convenience by not only allowing users to check account balances but also transfer funds, pay bills, and manage finances from the comfort of their smartphones. They enhance financial control, provide real-time updates, and offer security features making transactions efficient and secure. I’m absolutely pleased.
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Over all Functional

Would like to have an option to pay direct payment to others accounts. Also would like to see more info on debits to understand where the debit was spent. Otherwise easy to use!

Mostly excellent

My only issue with this app is that it is very picky when depositing checks through it. It usually takes me multiple tries to deposit checks that other banking apps accept on the first try. Other than than that one problem, 5 stars.

Great app!

Well organized and easy to use. I’ve been with TriCounties for a long time and I hve always liked their online banking products. I would love to see the interest rates on loans, you still need to call or get paper statements to see this information.

Very convenient

We live about 45 minutes away from the bank, so being able to banking business from our home is great!
No complaints.

Employees

I have had Tricounties Bank since they took over North Valley Bank and, from the small everyday dealings I haven’t had much interaction with them. Everyone seems very friendly and helpful. Sorry that’s about as much as I can say.

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