Leave a Review SimOptions
Excellent choice
It's very cool. I will purchase again!LouLou(99)
Developer Response
Dear LouLou(99), Thank you for your feedback, looking forward to see you again on Simoptions. Best regards Customer support teamEasy & painless
Travelling through Scandinavia for a month . Purchased 10gb option . Seems to be heaps of data left . Was using maps , emails , search ., messenger & whatsapp's. Loading photos etc.
Very easy transcation , add details , purchase & use . EasyGobbledock
Developer Response
Dear Gobbledock, Thank you for your feedback, looking forward to see you again on Simoptions. Best regards Customer support teamResponsive Customer Service
I travelled to Ireland and purchased an eSIM. The purchasing was quick and easy. Unfortunately, I discovered that my phone would not be able to unlock the eSIM feature in order to activate. I reached out to customer service to cancel and refund the purchase. Their customer service was excellent and extremely responsive. They responded quickly and efficiently and were able to cancel and refund the purchase.Show lessHK2357
Developer Response
Dear HK2357, Thank you for your feedback, looking forward to see you again on Simoptions as soon as your phone is unlocked. Best regards Customer support teamGreat and simple to use
Worked exactly as promised. No issue with connection and speed. The only downside is there can be a lag between use and the app updating data usage.FCP Wannabe
Developer Response
Dear FCP Wannabe, thank you for your feedback. Regarding the lag, please know that we’ll be looking into it immediately. We are looking forward to see you again! Best regards, Customer Support TeamWorks
Worked as advertised, the app installed the eSIM, shows me how much data and very easy to use. Thank youBashboush
Developer Response
Dear Bashboush, glad to hear you had a good experience with our App, we are looking forward to see you again ! Best regards, Customer Support TeamVery helpful
Helpful customer service with quick responses, would recommendanyaaaaaaaaaaaaaaaaaaaaaaa
Developer Response
Dear Anya, Thank you very much for your message we are looking forward to see you again ! Best regards, Customer Support TeamCharged my c card but never got swim
I consider this a fraud . Purchased esim for France over app - my card was debited for the product but the esim failed to load to my account. They went as far as sending me a receipt to my email address with a reference number . Numerous emails and chats with their suppott(?) team just leads to me providing information they already have through signing up for an account. Incompetent and will be reporting this transaction as fraud to my bank.Show lessJd #cda!789
Developer Response
Dear Jd #cda!789 , we are really sorry you had a bad experience with our service. Could you please contact our support team by email at contact@simoptions.com with your Order number, if possible, with screenshots of your app so we can hear about your experience and take the proper next steps. Best regards, BriceEasy to purchase, great customer service
The eSIM was simple to purchase and the instructions were clear. My boyfriend has used their eSIMs twice, once in Vietnam and once for our trip to Spain. Both times they have worked perfectly and provided good cell and data service. Their customer service team is also very helpful and easy to get in contact with if you have any trouble installing the SIM or navigating their site.Show lessPmartin0987
Developer Response
Dear Pmartin, Thank you for your message we are looking forward to see you again ! Best regards, Customer Support TeamESIM Europe holiday
Both cards worked great in all countries. Recommend 100% to anyone going to Europe ! Specially Germany, Italy and Austria.Alex1 Dr
Developer Response
Dear Alex, Thank you for your message, we are glad to know that you get a great experience. We are looking forward to see you again ! Best regards, Customer support teamTechnical Problems App and Help Desk
The app won’t refresh on my phone. So it doesn’t read the accurate amount of data used. The top up data only adds if the old data is used up. Even though I used all my data, the app won’t reload or refresh to show my data is used, therefore it won’t add my data top up that I purchased.
I’ve refreshed, logged out, deleted the app, and redownloaded and it hasn’t updated or refreshed the app. I messaged customer service, but the help chat keeps deleting my conversations with the help chat every 10 seconds.
Seems to be technical problems with the app itself and the help chat website as well.Show lessTyDyPy
Developer Response
Dear TyDyPy , we are really sorry you had a bad experience with our app SimOptions. Could you please contact our support team by email at contact@simoptions.com, if possible with screenshots of your app so we can solve your issue. Best regards, Customer Support Team