Edited
The game has been fun, but now I’m not getting the prize boxes I’ve won from the side game or the ones that I’ve paid for in the store.
So that is frustrating. Also still. Not able to own the cookie jar. I have probably won a cookie jar 3 times over but still unable to open them.
Response from developer
Hello there, thanks for reporting this! Sorry for the mix-up with side games and the pace of progress. We’ll look into this, please contact our support team at https://games-netflix.helpshift.com/hc/en/17-diner-out-merge-cafe/, this way we can take a look at the situation and work on a fix. Your input helps us improve the game.
Cookie Jar Bug
Response from developer
Hello Mazie Louise, sorry to hear you're unable to collect your cookie jar reward. Please contact our player support through the in-game support button or at https://games-netflix.helpshift.com/hc/en/17-diner-out-merge-cafe/ We’ll take a closer look at the issue. Thanks for sharing your experience!
Possible bug
Edited
So that is frustrating. Also still. Not able to own the cookie jar. I have probably won a cookie jar 3 times over but still unable to open them.
Response from developer
Hello there, thanks for reporting this! Sorry for the mix-up with side games and the pace of progress. We’ll look into this, please contact our support team at https://games-netflix.helpshift.com/hc/en/17-diner-out-merge-cafe/, this way we can take a look at the situation and work on a fix. Your input helps us improve the game.
Mostly a good game
Response from developer
Hi Noobecca, and thanks for sharing this. We appreciate your thoughts on energy replenishment, storage, and the bonus canister. We'll take your feedback forward, and your ideas could help improve the game! Thanks for playing Diner Out!
Fun but cookie jar reward is broken
Response from developer
Hello there, thanks for the review! We're happy to know that you like the game. We are constantly working on improving the game based on the feedback from our players, so thank you for sharing your feedback on what we could improve.
Bug
Response from developer
Hi H4k3rB3r, sorry to hear you're having trouble collecting your rewards. Please reach out to our player support via the in-game support button or at https://games-netflix.helpshift.com/hc/en/17-diner-out-merge-cafe/ We'll take a closer look and assist you further. Thanks for your patience!
Fun but Needs polish
Response from developer
Hi Olivia, we appreciate your feedback on the currency system and the reward jar issue. We’ll take your feedback forward, we appreciate your thoughts! With regards to your issue, feel free to reach out to our support team through the game settings this way we can take a look at the situation and work on a fix. Your input helps us improve the game.
It’s buggy
Response from developer
Hi, thanks for reporting this! Sorry for the trouble! Please reach out to our support team at https://games-netflix.helpshift.com/hc/en/17-diner-out-merge-cafe/ regarding the reward issue that you reported. We'll take note of your feedback regarding Storage. We appreciate your thoughts! Your gaming experience matters to us, and we're here to help!
Side games
Several times my side games have been off. Like today was the 24 hour hamburger game, but when I click on it it takes me to the 3 day jewel game….but one that I already finished days prior. So I miss out on the game and rewards for that day. Also I’m done with season 1 but I want to finish my collections so it’s taking forever to finish. One of my three day side games ended after 1 day. I played merge inn as far as it goes so I was excited when I found this copy game but it takes a lot longer to make progress.
Response from developer
Hello there, thanks for reporting this! Sorry for the mix-up with side games and the pace of progress. We’ll look into this, please contact our support team at https://games-netflix.helpshift.com/hc/en/17-diner-out-merge-cafe/, this way we can take a look at the situation and work on a fix. Your input helps us improve the game.
