# 1FBUSA Mobile

> Mobile banking app for managing 1st Financial Bank USA credit card accounts. (iPhone/iPad app by 1st Financial Bank USA.)

- Source: https://appshunter.io/ios/app/1fbusa-mobile/id1129711073 (this page in markdown: same URL + `.md`)
- Developer: [1st Financial Bank USA](https://appshunter.io/developer/1117952359)
- Category: Finance
- Price: Free
- Rating: 2.10/5 from 117 App Store ratings · 85 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 29 MB
- Languages: English
- Released: 2016-09-06
- Data updated: 2026-08-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/1fbusa-mobile/id1129711073/reviews.md

## What is 1FBUSA Mobile?

You can manage your accounts 24/7 right from your mobile device. Manage your 1st Financial Bank USA (1FBUSA) account:

- Set Up Autopay and make Credit Card Payments automatically each month
- Monitor balances and activity on your 1FBUSA Credit Card
- Receive in app notifications
- Sign In with Secure Code with Multifactor Authentication [MFA] 
- Sign In with Face ID or Touch ID
- Send SecureMail with attachments 
- Contact Customer Service
- Ability to report your Credit Card lost
- Let the Bank know your Travel Plans
- Update your personal information 
- Make One Time payments

1FBUSA specializes in providing quality credit card and financial services to college students and college graduates nationwide. Services are available 24/7, with online banking through our website and mobile app. 1FBUSA also provides construction lending to builders, developers, and investors, as well as community banking services in South Dakota.

## Key features

- Autopay setup
- Credit card payment
- Balance monitoring
- In-app notifications
- Secure sign-in (Face ID/Touch ID/MFA)
- SecureMail with attachments
- Report lost credit card

## What do users think of 1FBUSA Mobile?

Overall sentiment: negative

**Pros**

- 👍 Builds credit responsibly
- ✅ Payments go through quickly
- ✨ New app design is nice
- 🚀 App is easy to use
- ✅ Fingerprint sign-in works

**Cons**

- 🐛 App frequently won't let users log in
- 🐛 Face ID/biometrics don't work
- 🐛 App constantly logs users out
- 🐛 Password saving issues
- 🐛 Transactions not displayed
- 🐛 App/website errors
- 🐛 Customer service unhelpful
- 🐛 Late fees incurred due to app issues
- 🐛 App is clunky and outdated
- 🐛 No logout button
- 🐛 Difficult to track spending
- 🐛 Pending charges not handled correctly
- 🐛 App requires frequent updates
- 🐛 Inconsistent login information

**Commonly reported bugs**

- Unable to log in
- Face ID/biometrics not working
- App logs users out unexpectedly
- Password not saved
- Transactions not displayed
- App/website shows error messages
- Customer service unable to resolve login issues
- Incurring late fees due to app malfunction
- App is clunky
- No logout button
- Inability to track spending
- Pending charges not updating correctly
- App requires constant updates
- Login information is inconsistent or incorrect
- App glitches and freezes
- Account credentials not recognized
- Incorrect balance/available credit display
- Fraudulent charges not visible in app
- App crashes after personal image stage
- Logo not fully displayed after update

**Most requested features**

- Integrate with third-party budgeting apps (e.g., Nerd Wallet)
- Display current transactions
- Allow sorting of statements by date
- Improve app usability and user-friendliness
- Update app for iPhone X compatibility
- Add Apple Pay support
- Modernize app design
- View statements without downloading PDF

## Recent user reviews (10 of 85)

All indexed reviews: https://appshunter.io/ios/app/1fbusa-mobile/id1129711073/reviews.md

### 1/5 — THE WORST CREDIT ACCOUNT TO HAVE

*2026-07-25, version 2.140.434*

I’ve had this credit account for three years and it never lets me login in and pay. I’m so sick and tired of this account and it’s always telling you to call the customer service. It should not have to be this way all the time !!!!  I’m closing this account I’m so sick and tired of it !!!!!!

### 1/5 — Horrible app

*2026-07-03, version 2.140.434*

App is horrid always glitches out your log in DO NOT RECOMMEND

### 1/5 — Worst credit card possible

*2026-05-27, version 2.139.431*

This credit  card is so terrible and dealing with customer service might be worst then slavery

### 1/5 — Repayment sucks

*2026-05-18, version 2.139.431*

The system of a scheduled repayment is dumb, why isn’t there a instant payment option, the payment was scheduled for said date, I had the cash but no money was transferred

### 1/5 — Locked Out

*2026-04-29, version 2.139.431*

I usually get locked out of my account regularly for minuscule reasons, which is a bit irritating because this never happens to me with other banks that I use.

### 1/5 — Terrible app

*2026-03-12, version 2.138.427*

I don’t know how to describe just how awful they manage their app. They get you to login and set up facial recognition then log you out so you can’t even use the facial recognition… kind of defeats the purpose. 2nd time this has happened to me in the last couple months and I had to pay a bill late because I was out of town, where my password is at. Cut their card up and go with bank that can hire software and app developers that can actually do their job. 10/10 would NEVER recommend

### 1/5 — No transactions shown

*2026-03-08, version 2.137.423*

My account on the doesn’t display any transactions. Calling them didn’t help.

### 1/5 — Terrible Company

*2026-03-04, version 2.137.423*

The app is terrible. Won’t let you log in. It always says call for support. Always end up getting late fees for not being able to even use the app to pay my bill!

### 5/5 — Great First Card

*2025-10-11, version 2.134.402*

Had 1FBUSA for months now and it is great! Love how responsible credit card use builds up my credit! Many years awaits with 1FBUSA!

### 1/5 — Inconvenient

*2025-07-18, version 2.134.402*

The app never saves my password even though I have to login with Face ID. I have to always either reset it or call customer service to reset it. Very inconvenient.

## Frequently asked questions about 1FBUSA Mobile

### What can I do with the 1FBUSA Mobile app?

The 1FBUSA Mobile app allows you to manage your 1st Financial Bank USA credit card accounts 24/7. You can set up autopay, make credit card payments, monitor balances and activity, receive in-app notifications, and sign in securely using Face ID, Touch ID, or Multifactor Authentication.

### Is the 1FBUSA Mobile app free to use?

Yes, the 1FBUSA Mobile app is available for free. There are no charges associated with downloading or using the app to manage your 1st Financial Bank USA accounts.

### How do I sign in securely to the app?

The app offers multiple secure sign-in options. You can use Secure Code with Multifactor Authentication (MFA) for enhanced security, or conveniently sign in using Face ID or Touch ID if your device supports it.

### What features are available for managing my credit card?

You can manage your credit card by setting up automatic monthly payments (Autopay), making one-time payments, monitoring your account balances and transaction activity, and receiving important in-app notifications. You can also report your credit card as lost directly through the app.

### Can I contact customer service or send messages through the app?

Yes, you can contact Customer Service directly through the app. Additionally, you have the ability to send SecureMail, which can include attachments, to communicate with the bank.

## Version history (last 5 releases)

### 2.140.434 — 2026-06-04

1st Financial Bank USA strives to provide the best service possible to our customers and we are excited to announce our newly designed mobile application!

The new design has an updated clean structure that focuses on existing features and new features such as Autopay that lets you set up monthly payments with ease, simplified Make a One-Time Payment, in app notifications, ability to report your card lost, update profile information, enhanced Facial recognition Touch ID, improved navigation and new multifactor authentication for added security.

Always use official app stores to download or update any app.

We make regular updates to our app to improve your experience and make it faster and more reliable. If you experience any issues downloading or updating 1FBUSA Mobile, please contact Customer Service toll-free at 1-800-733-1732, between 8:00 am to 8:00 pm CT, Monday through Friday, and Saturday 8:00 am to 5:00 pm CT excluding Federal holidays.

### 2.139.431 — 2026-04-23

1st Financial Bank USA strives to provide the best service possible to our customers and we are excited to announce our newly designed mobile application!

The new design has an updated clean structure that focuses on existing features and new features such as Autopay that lets you set up monthly payments with ease, simplified Make a One-Time Payment, in app notifications, ability to report your card lost, update profile information, enhanced Facial recognition Touch ID, improved navigation and new multifactor authentication for added security.

Always use official app stores to download or update any app.

We make regular updates to our app to improve your experience and make it faster and more reliable. If you experience any issues downloading or updating 1FBUSA Mobile, please contact Customer Service toll-free at 1-800-733-1732, between 8:00 am to 8:00 pm CT, Monday through Friday, and Saturday 8:00 am to 5:00 pm CT excluding Federal holidays.

### 2.138.427 — 2026-03-11

1st Financial Bank USA strives to provide the best service possible to our customers and we are excited to announce our newly designed mobile application!

The new design has an updated clean structure that focuses on existing features and new features such as Autopay that lets you set up monthly payments with ease, simplified Make a One-Time Payment, in app notifications, ability to report your card lost, update profile information, enhanced Facial recognition Touch ID, improved navigation and new multifactor authentication for added security.

Always use official app stores to download or update any app.

We make regular updates to our app to improve your experience and make it faster and more reliable. If you experience any issues downloading or updating 1FBUSA Mobile, please contact Customer Service toll-free at 1-800-733-1732, between 8:00 am to 8:00 pm CT, Monday through Friday, and Saturday 8:00 am to 5:00 pm CT excluding Federal holidays.

### 2.137.423 — 2025-12-17

1st Financial Bank USA strives to provide the best service possible to our customers and we are excited to announce our newly designed mobile application!
The new design has an updated clean structure that focuses on existing features and new features such as Autopay that lets you set up monthly payments with ease, simplified Make a One-Time Payment, in app notifications, ability to report your card lost, update profile information, enhanced Facial recognition Touch ID, improved navigation and new multifactor authentication for added security.
Always use official app stores to download or update any app.
We make regular updates to our app to improve your experience and make it faster and more reliable. If you experience any issues downloading or updating 1FBUSA Mobile, please contact Customer Service toll-free at 1-800-733-1732, between 8:00 am to 8:00 pm CT, Monday through Friday, and Saturday 8:00 am to 5:00 pm CT excluding Federal holidays.

### 2.136.421 — 2025-12-10

1st Financial Bank USA strives to provide the best service possible to our customers and we are excited to announce our newly designed mobile application!
The new design has an updated clean structure that focuses on existing features and new features such as Autopay that lets you set up monthly payments with ease, simplified Make a One-Time Payment, in app notifications, ability to report your card lost, update profile information, enhanced Facial recognition Touch ID, improved navigation and new multifactor authentication for added security.
Always use official app stores to download or update any app.
We make regular updates to our app to improve your experience and make it faster and more reliable. If you experience any issues downloading or updating 1FBUSA Mobile, please contact Customer Service toll-free at 1-800-733-1732, between 8:00 am to 8:00 pm CT, Monday through Friday, and Saturday 8:00 am to 5:00 pm CT excluding Federal holidays.

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All apps by 1st Financial Bank USA: https://appshunter.io/developer/1117952359

## Related topics

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*
