# 1HR SAO — user reviews > 37 indexed App Store user reviews of 1HR SAO by Aramco Services Company, rated 3.10/5 from 19 ratings. - Source: https://appshunter.io/ios/app/1hr-sao/id6478817533/reviews - App overview in markdown: https://appshunter.io/ios/app/1hr-sao/id6478817533.md - Rating breakdown: 5★ 9 · 4★ 0 · 3★ 1 · 2★ 1 · 1★ 8 ## Newest reviews (16 of 37) ### 2/5 — Error *2026-05-09, version 3.0.1* Needs an update that fixes the authentication issues ### 4/5 — Career Profile *2026-01-30, version 2.1.0* Why can’t I change the career profile photo? Hope next update ### 4/5 — جيدا جدا *2025-03-17, version 2.0.1* اتمنى تضيفون اننا ندخل الاوفر تايم وكل الأشياء الضرورية بهذا التطبيق ### 4/5 — Overtime *2025-03-11, version 2.0.0* I hope add overtime tabe in order to submit and check the additional hours ### 2/5 — Error ( undefined ) *2025-02-18, version 2.0.0* Error (defined) during accessing using correct information ( user name & password). No direction , except I have to call. I am not sure if chatGpt is part of help feature. ### 2/5 — Limited features *2025-02-14, version 2.0.0* The app is good in terms of having an application; however, there is nothing for retirees in the system except the payday and calendar. I really wonder how company like ARAMCO accepts such system to reflect her image. Better go off without this system, or include meaning features in the app that worth using. The credentials and verification are really awesome indicating that you are accessing a treasure of information, but the outcome is almost nothing. Add some features that allow the user to communicate with the HR and let the retirees know all the right that they are entitle to through this app. Allow communication channels with all services that can be used by the retirees. More can be said if there is anyone interested from the development team. ### 3/5 — Suggestion to add a dark mode feature *2024-12-29, version 1.0.2* I recommend adding a dark mode feature to improve user comfort, especially during nighttime use. This feature is commonly adopted by most popular apps, and I would be thrilled to see it incorporated into your app soon! 👏🏼👏🏼👏🏼 ### 3/5 — تعليق *2024-11-16, version 1.0.2* تطبيق كله تعليق، تدخل صبح ظهر عصر ليل تعليق 👎🏻 ### 1/5 — Bad app *2024-10-28, version 1.0.2* I cann’t use the app during my vacation👎🏼 ### 3/5 — Error *2024-10-27, version 1.0.2* Trying to log in to the app but getting error unauthorized ### 1/5 — Can’t access *2024-10-25, version 1.0.2* I can’t access the app during my leave. ### 1/5 — App is broken (IOS 17.0) *2024-09-25, version 1.0.2* I am running ios 17.0 and it says my phone jailbroken although it’s not. I am unable to use the app. Please fix this ### 1/5 — Doesn't work *2024-08-25, version 1.0.2* App doesn't work. Unauthorized message keeps showing ### 1/5 — Version 1.0.2 not working 👎 *2024-08-05, version 1.0.2* The app isn’t working after today update ⁉️ ### 4/5 — Great app *2024-07-04, version 1.0* Very great application, but doesn’t work at UAE (Dubai) especially.. Unauthorised message ### 3/5 — Problem *2024-05-08, version 1.0* I can’t add dependent… it shows me a white screen ## Most critical reviews (10 lowest-rated) ### 1/5 — Not opening *2026-02-20, version 2.1.0* After login and OTP, it shows loading page only. ### 1/5 — 1HR SAO *2025-12-21, version 2.1.0* Extremely bad app ### 1/5 — مشكلة *2025-04-27, version 2.0.1* فجأة طلعتلي رساله no cookies received ### 1/5 — OTP Problem *2025-03-18, version 2.0.1* Useless app. OTP code not received plus no follow up 👎🏻 ### 1/5 — الاهتمام مطلوب *2025-03-13, version 2.0.1* فقد الفائدة المرجوة منه ك نتيجة لضعف المتابعة من قبل تقنية المعلومات ، التطبيق لا يستجيب لطلب الأكواد ( OTP ) بعد ان تم طلبها ه مرات متتالية !. ### 1/5 — Retired chemical engineer *2025-03-13* To start with, the app isn’t working as the OTP is not obtainable. The application is disappointing and does not live up to the expectations of a leading company like Saudi Aramco. ### 1/5 — Senior Consultant *2025-02-18, version 2.0.0* The system is primitive, slow, and below standard. It lacks essential features. My ID tag is missing, and I cannot access my personal data. Additionally, attempting to open my family link and pay statement result in an error. The guide link doesn't work. Sorry to say that this is below Aramco standard that I know. ### 1/5 — Not wroking *2024-12-19, version 1.0.2* please update the application to allow us to use it ### 1/5 — Bugs *2024-12-06, version 1.0.2* Not working ### 1/5 — Poor Functionality *2024-11-26, version 1.0.2* Several interrupted service and app crashes showing “unauthorized access”! ## Most praised reviews (10 highest-rated) ### 5/5 — الاستخدام *2025-02-24, version 2.0.0* ممتاز سهل ومفيد ### 5/5 — Outstanding and amazing services *2025-02-17, version 2.0.0* User friendly and a lot of helpful services! ### 5/5 — Useful App *2025-02-17, version 2.0.0* The App offers various valuable services, enabling employees and retirees to easily complete necessary tasks and download the required certificates from this app. ### 5/5 — Useful *2024-05-08, version 1.0* The most useful app among the released applications. ### 5/5 — Amazing *2024-05-01, version 1.0* Easy to use, good features and well organised. I benefit from it immediately! ### 5/5 — We are waiting on that *2024-04-30, version 1.0* It’s amazing and so helpful for our personal needs from HR thanks and keep going ### 5/5 — Seamless Navigation *2024-04-30, version 1.0* The best mobile app released from Aramco, thanks. ### 5/5 — Great App *2024-04-30, version 1.0* I wish other company follows this step ### 5/5 — Thx *2024-04-28, version 1.0* Proud to download such a great app. Well done ### 4/5 — Please fix the problem *2026-02-20, version 2.1.0* The app isn't working and there is a lot of glitches --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-27.*