# 1MORE — user reviews > 23 indexed App Store user reviews of 1MORE by 1MORE Acoustic Technology(Shenzhen) Co., Ltd, rated 2.40/5 from 27 ratings. - Source: https://appshunter.io/ios/app/1more/id6444143320/reviews - App overview in markdown: https://appshunter.io/ios/app/1more/id6444143320.md - Rating breakdown: 5★ 7 · 4★ 2 · 3★ 1 · 2★ 1 · 1★ 16 ## Newest reviews (5 of 23) ### 1/5 — Doesn’t work anymore *2025-08-06, version 1.4.3* Used to be serviceable. At some point recently the app started requiring login, but registration is broken and it won’t accept 1More account credentials created on their site. ### 1/5 — Update is bad *2025-08-02, version 1.4.3* This is the second update in a row where it takes away all functionality unless you login. Unfortunately, you need to understand Chinese to do that. ### 1/5 — Won’t update firmware *2025-07-09, version 1.4.0* App won’t update the firmware. Just tells me I’ve lost a Bluetooth connection and stays at 0% progress. Also a lot of the text is in Chinese. Some English but the Chinese text is info I would like to read. Really a poor app. ### 1/5 — Just a sale's pitch *2025-06-23, version 1.4.0* All this app seems to do is try to sell you more 1more products. ### 1/5 — Update issues *2024-09-18, version 1.3.5* App will not let me update my earbuds, says my Bluetooth is disconnected and it just spins and pops up Chinese writing on the screen. ## Most critical reviews (10 lowest-rated) ### 1/5 — Can't connect *2026-07-30, version 1.6.2* Can't connect to hq51 via this app, it sees headphones, I click on them and nothing happens ### 1/5 — Latest update messed up a lot *2026-06-24, version 1.5.8* Everything was working fine until the latest update. Now, if you close the app while your headphones are connected, it won’t re connect. Also, selecting the sound equalizer option automatically closes the app. It won’t you select an EQ anymore without it crashing. ### 1/5 — Buds not appearing in thr app *2026-02-07, version 1.5.4* Buds conneting via phone bluetooth but not showing in the app ### 1/5 — Great Headphones, Terrible App *2026-01-07, version 1.5.2* These headphones (hq51) are great but I wouldn’t buy them again, solely on this app. This app doesn’t work. It’s constantly shutting down or won’t connect/recognize the headphones. EQ and ANC are all within the app so besides manually toggling from the headphones makes it impossible. I wish I had gone with a more reputable brand, with a functioning app and support. ### 1/5 — APP CRASHES !!!!!!! *2026-01-05, version 1.5.2* After last update the app no longer works and crash randomly once connected to headphone HQ51, PLEASE FIX or just reverse the update ### 1/5 — App bugs *2026-01-01, version 1.5.0* App crashes when opened and new device is connected ### 1/5 — Awful *2026-01-01, version 1.5.0* This app continues to crash, even though multiple troubleshooting steps. It will not start after originally working. Very disappointing ### 1/5 — 垃圾公司垃圾产品垃圾app *2025-11-24, version 1.4.7* 不登陆不能使用，而登陆界面没有显示隐私政策勾选项，登陆一直弹出“请同意隐私政策”窗口，app就这样发布出来？ ### 1/5 — eq options *2025-10-05, version 1.4.7* why did yall remove the option to make custom eq’s put it back!!!! ### 1/5 — Super clunky *2025-08-07, version 1.4.3* This app is pretty terrible (which is a shame because the headphones are good). It disconnects from the headphones spontaneously, has a lot of login issues, and many parts are only in Chinese, which makes it hard to troubleshoot. ## Most praised reviews (8 highest-rated) ### 5/5 — can't even open it *2025-12-31, version 1.5.0* i go in the app and it kicks me off right away can't even press anything jsut kicks me off right away ### 5/5 — Excellent App *2025-09-23, version 1.4.5* Please add support for Arabic , also Chinese app version has more functions ### 4/5 — Update Fail *2026-01-07, version 1.5.2* Latest update is closing iOS app when connected to HQ51. Are you all working on a fix ? ### 4/5 — Decent, better than some companions *2024-10-08* Does what it needs to. Custom EQ is nice. Please fix whatever causes my SonoFlow Pro to appear twice in Bluetooth settings. ### 3/5 — Average App *2024-11-06, version 1.3.5* App lags and not much features definitely would need an uplift in the app to provide a better experience maybe also firmware update for the headphones ### 2/5 — v1.5.0, 1.5.2 have connectivity issue *2026-08-02, version 1.6.2* After update to v1.5.0 not able to connect to any of two headsets, apps just stopped. Before update everything works perfectly. Issue exists specifically for iOS. For Android works as before update Version 1.5.2 has the same issue as 1.5.0. Version 1.5.1 was relatively stable. I think it’s time to switch dev team otherwise they will ruin company’s reputation completely New version 1.6.2 has bug - custom equalizer doesn’t work for HQ31. Please roll back or fix in new version asap ### 2/5 — Problematic app bug *2026-06-25, version 1.6.0* The current version 1.5.9 (with AI) is not able to add a new 2nd set of 1More HQ51 headphones. The app briefly showed a “Connected” pop-up window, but my new headphones never showed up in the app. I got it to work by deleting the app and its data, then reinstalling so my new HQ51 headphones are added as the first pair. This app is not able to manage two HQ51 headphones? ### 2/5 — Need help *2026-04-05, version 1.5.5* How do I connect my 1 more wireless piston buds reason being is that the app is not connecting to my wireless 1 more piston earbuds as a whole. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*