# 1Password: Password Manager — user reviews > 2,150 indexed App Store user reviews of 1Password by AgileBits Inc., rated 4.70/5 from 34,484 ratings. - Source: https://appshunter.io/ios/app/1password-password-manager/id1511601750/reviews - App overview in markdown: https://appshunter.io/ios/app/1password-password-manager/id1511601750.md - Rating breakdown: 5★ 29,406 · 4★ 2,107 · 3★ 762 · 2★ 556 · 1★ 1,653 ## What do users think of 1Password? Overall sentiment: neutral **Pros** - 🚀 Seamless integration across devices - 🔒 Robust security and encryption - 👍 User-friendly interface - 💡 Innovative features like Watchtower - 🚀 Fast and responsive app - 🔒 Secure password storage - 👍 Excellent customer support **Cons** - 🐛 Bugs and glitches in recent updates - 👎 Forced migration to subscription model - 🤔 Confusing UI changes in version 8 - 🐛 Unreliable syncing and data loss issues - 👎 Removal of local vaults and custom storage options **Commonly reported bugs** - Face ID not working consistently - App opening to wrong password entry in edit mode - Syncing issues causing data loss - Scrolling and navigation bugs in the iOS app - Inability to delete passwords from the Watchtower tab **Most requested features** - Option to use passcode instead of Face ID - Ability to rename login titles - Improved search functionality - Easier management of duplicate entries - More customization options for the home screen ## Newest reviews (10 of 2,150) ### 4/5 — Password *2026-08-24, version 8.12.32* Great product ### 3/5 — Would prefer to organize by categories *2026-08-20, version 8.12.32* In previous password software, I could group by category (home banking, etc). I find using 1Password on my phone to be difficult, can’t scan for different accounts, have to remember what they are called so I can type in search terms. ### 2/5 — Bugs *2026-08-20, version 8.12.32* Recently 1pw has been crashing when I bring Safari to the front on my Mac. Not nice. Right now I’m on my iPad where I see no search field after opening 1pw. Also not nice. ### 2/5 — Mostly good, new year same old issues *2026-08-19, version 8.12.32* 14 day to manually enter password, always happens when I’m in public… would be nice if it popped up at home the day before allow renaming of attached files, super annoying on iOS when you select/take photos Travel vaults are strange, the travel vault should be a “logical vault” where you can share items to it, but the system works in that your transit vault becomes either your important item vault or you end up with duplicates and a nightmare of updating one version but not the other ### 2/5 — Unwelcome change *2026-08-19, version 8.12.32* Used to open app and see all the collections listed. Now I can’t find them and can’t find some saved logins. The search function is useless and I can’t just scan them all visually ### 3/5 — Disaster *2026-08-18, version 8.12.32* I got sick & tired of Dashlane lack of support for home accounts. So I switched to 1P. Disaster! Seemed so easy…just follow the directions…what could go wrong?😑 Now I’m stuck trying to use 1P while rebuilding account names I was familiar with in DL, recreating many others that didn’t transfer — or were corrupted somehow from the transfer actions, continuously bouncing back and forth now between Dashlane and 1P (but somehow DL now only holds p/w’s that were created in DL AFTER a certain, as-yet-undetermined date). I am confused and exhausted and in need of an expert in DL-to-1P disasters.🥺 ### 2/5 — Room for improvement *2026-08-18, version 8.12.32* It’s buggy, not highly intuitive, works okay between Apple IPhone and Google Chrome but not amazing. Lacks some functionality that would make it easier to use. Overly complicated in some areas like creating new items. ### 5/5 — My most used app *2026-08-15, version 8.12.32* This is one of my core apps I use daily for password management and data tracking. I have used other pay for apps as well as the free pw mgmt functionality in Google, IOS, etc. Nothing compares to 1Password for security. They haven’t been hacked like many of their competitors. I use 1Password across Windows, Linux, IOS and Android without issue. It’s well worth the subscription cost. ### 5/5 — This best I ever had save first time files *2026-08-15, version 8.12.32* This always help me to sort out my password I hate put book or iPad when I left home ### 5/5 — Thank you 1password *2026-08-14, version 8.12.32* Great service and easy to use ## Most critical reviews (10 lowest-rated) ### 1/5 — What a POS *2026-08-25, version 8.12.32* I have to rewrite every single one of my passwords. This thing downloaded everything will not fill out my passwords at all and the people don’t know what they’re talking about and don’t respond in a timely manner. I can’t believe this it’s supposed to be one of the better password managers. What a waste of money. I’m having to change all of my passwords. This sucks. ### 1/5 — Just give me a search *2026-08-25, version 8.12.32* Why on earth can’t I search the vault ¿ literally the only reason I would login ### 1/5 — Completely broken *2026-08-24, version 8.12.32* Literally nothing works on this new version. All buttons and menus are unresponsive. UPDATE: got an automated response to contact 1Password support (like I’m an idiot and didn’t think to do that first). Live support was non-existent and kept directing me to various help pages that helped with absolutely nothing. I eventually managed to regain access to my account, but only after the literal CTO of our company had to get involved. ### 1/5 — Beyond vomit inducing *2026-08-24, version 8.12.32* Pathetic buggy trash. Didn't save my driver's license I added on the desktop app or they just don't sync those to the iOS app either way their pathetic overpaid talentless hacks they call engineers should be fired. Why is there no card scanning with the camera??? For this supposedly billion dollar company that is beyond pathetic. ### 1/5 — The only way *2026-08-24, version 8.12.32* The most common type is the following two main components in the equation ### 1/5 — Horrible time *2026-08-22, version 8.12.32* I have been trying to use 1Password for over a month to replace LastPass I have used for years. It seems to me to NOT be very intuitive. My appeals for assistive guidance with step by step instructions have NOT be answered. With all due respect for the online instructor, it seems it with the assumption that I am iPhone & PC literate enough to easily do what is suggested. I am embarrassed that I'm not able to follow their instructions. I have attempted to copy every LastPass account info to my iPhone 1Password account. It's been over a month since I have been able to do online banking. I have not deleted my LastPass account and I have to refer to it anytime I hope I can still log in somewhere. I have, I think, made the changes to my iPhone to always use 1Password to log in somewhere. It works sometimes, as with Amazon.com. I fully realize I, although I am able to fully function using PCs, iphones, printers, faxes, etc. I am still now a 76 yrs. old, disabled veteran from a brain tumor, with a BBA Marketing/Economics; a Master Of Religious Education from a major theological seminary; USNavy CT2 (R) Naval Security Group; a former National and International Sales Rep. in Publishing; ... I tell you that not to crow about anything but to give you an idea of I have a little experience using technology. I know there are thousands who can use 1Password if it so easy to use and who have used LastPass for a long time up until it's problem with security. I highly recommend that you take another close look at the NEED for trained customer service people with the skill to guide people like me to transition from LastPass to 1Password. Unless 1Password does not intend to keep me and potentially millions of others in my demographic class. Sincerely, David Blair (Phone, internet, mail info in my 1Password account info.) ### 1/5 — Terrible experience *2026-08-16, version 8.12.32* I have been dealing with your broken system for many months. It has been an unrelenting slog to get the password manager to stop logging me out. I have contacted you many times and unfortunately get back to me at days later at your convenience not at mine. I have to put in my master login ID every time I try to go onto a website. So it’s as if I don’t have a password manager. ### 1/5 — Money Grubbing Developer *2026-08-16, version 8.12.32* I have used the paid app for years and it was easy and reasonably priced. But, then as the years went on they added junk I just don’t need and skyrocketed the price with the excuse of R&D is expensive. Well good for them. I don’t need complicated! I need easy to use and reasonably priced products. $50 a year for an app I can get for MUCH LESS that suits my needs is where I’ll spend my dollars. These guys think they have you hooked, well, they don’t! Go somewhere else for less. Most of your customers can’t afford your prices and really don’t need 2/3 of the junk in the app… ### 1/5 — Chrome extension *2026-08-15, version 8.12.32* Where do you keep running off to lil homie? ### 1/5 — Support is not effective *2026-08-15, version 8.12.32* S ee above ## Most praised reviews (10 highest-rated) ### 5/5 — No body *2026-08-25, version 8.12.32* No ### 5/5 — One password *2026-08-25, version 8.12.32* Love this site ### 5/5 — Great customer service *2026-08-22, version 8.12.32* Whenever I have a question (I don’t have problems!), I am always happy with prompt and clear answer! Have used 1Password for years! ### 5/5 — Time Saver *2026-08-22, version 8.12.32* I love how quick and seamless logging on can be. I feel more safe and I love the convenience of good secure passwords without having to remember them or write them down. ### 5/5 — Nice *2026-08-22* It’s a wonderful & best app to store all your stuff. I had been using for almost 10 yrs. deviously it was 1 time subscription, now it’s yearly subscription **Developer response:** Thank you for the 5-star review and for using 1Password for nearly 10 years! We’re delighted that it remains a trusted and convenient place to store your important information. We truly appreciate your long-standing support! ### 5/5 — Best Password Manager *2026-08-22, version 8.12.32* Great for personal, business, and developer needs. Holds all the normal passwords, passcodes, but also API, DB, and other dev credentials! Works across my devices and makes security a breeze. ### 5/5 — Works great! *2026-08-21, version 8.12.32* I keep all my passwords in here and it works beautifully ### 5/5 — Indispensable *2026-08-19, version 8.12.32* User since 2012, Mac, Windows, iPhone, iPad, my productivity requires 1Password. 1357 items stored, searchable, available across my device. It is my database of everything private. ### 5/5 — Intensely Safe, Secure, and Well-Built! *2026-08-18, version 8.12.32* We have been using 1Password for years now and love it to pieces. It has been incredibly reliable and stable and we use it for everything. It is that good. We have never had an issue or any kind of infiltration into our information. Well done folks!!! Don't go away and don't get bought out!!!!!!! Please. ### 5/5 — More than just security *2026-08-15, version 8.12.32* Major boost in convenience once you set things up properly. Logging in is faster. Passkeys are easy to create and save. I just migrated to a new MacBook and after installing 1Password signing back into all my apps and services was waaaay easier. My family also don’t ever need to ask me again “what’s the Jetflix password”. That alone is a gift! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*