# 1st Kentucky Bank Mobile — user reviews > 25 indexed App Store user reviews of 1st Kentucky Bank Mobile by First Kentucky Bank, Inc., rated 2.70/5 from 17 ratings. - Source: https://appshunter.io/ios/app/1st-kentucky-bank-mobile/id531745706/reviews - App overview in markdown: https://appshunter.io/ios/app/1st-kentucky-bank-mobile/id531745706.md - Rating breakdown: 5★ 7 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 9 ## Newest reviews (5 of 25) ### 5/5 — Junk. *2018-04-22* App is useless once you change phones. Better off just logging on to online banking. ### 5/5 — F1reball *2018-03-13* Great app. Easy to use, and full of the information I need. ### 5/5 — Works great *2018-03-11* Faster than my other bank apps and very easy to use. Way to go FirstKy!! ### 5/5 — Finally! *2012-10-10* Great app for those IPhone users on the go! ### 5/5 — great banking app!! *2012-07-04, version 2.2.2.4* A++++ ## Most critical reviews (10 lowest-rated) ### 1/5 — Will not open *2020-10-23* Since the update a few days ago, the app will not open to the sign in screen. Can’t log in. ### 1/5 — Current Update *2020-10-23* The recent update has seem to have froze my app. ### 1/5 — Miss the old app *2020-10-21* It’s always freezing and never wants to open and or crashes. ### 1/5 — Was good now crap *2018-09-07, version 4.2.31* For some reason I can’t log in now could last night now it says servers unavailable try again later or problem occurred. ### 1/5 — Too many crashes *2013-09-13, version 2.6.0.5* App crashes a lot & almost never loads detailed info for ur accounts. Save ur time & just check ur account online ### 2/5 — Please upgrade this app!! *2025-12-01* Half the time it won’t log in, when I’m in, the other half of the time it won’t load any information. I have had to delete and reinstall this jank like 15 times since my initial download. Why is it so terrible?!? Also, why do you have depositories at your bank but you DON’T OFFER ENVELOPES???? I have to make sure I remembered one from home, or have to go to a competing bank to get an envelope for deposit. That’s just not right. Ughh. ### 2/5 — Buggy app and website *2024-03-30* I cant log into the app or online. When i enter my info it takes me to the authentication page where it asks a security question , but doesnt let me type anything. So now if i want to know my balance i have to go all the way to the atm ### 3/5 — Deposit *2019-05-24* Takes too long to go into checking account. ### 3/5 — IPhone Issues *2018-07-06* I have called several times over the last two months regarding my ipad and iphone bill pay issues. They are aware, but have still not solved the problem. I travel a great deal, so this makes me unable to pay bills remotely. ### 4/5 — Crashes *2018-05-06* App crashes more than it works. And when you switch phones or phone numbers, it’s almost impossible to get it to work again without going through and hour long process on the phone with the company. We love first Kentucky but hate this app. ## Most praised reviews (10 highest-rated) ### 5/5 — My Bank *2020-03-05, version 4.4.12.1131* Great app. Great service. ### 5/5 — Great Feature *2019-03-16* Sure helps with a busy schedule! ### 5/5 — Blessed *2019-01-07* I never have any problems with this app or bank. They help me in every way. Thank you for all y’all do. And keep smiling like always. From your Blessed friend. ### 5/5 — Top Notch *2019-01-04* I am able to handle my banking needs effectively when I’m not at home. Great app, great service! ### 5/5 — Very convenient! *2018-12-04* This mobile deposit is simple and helpful when I cannot get to the bank in person. ### 5/5 — Saves a trip to the bank! *2018-09-06* Easy enough for a dummy like me! ### 5/5 — Great app! *2018-09-06* I love my First Kentucky Mobile Banking app! The only thing missing is fingerprint i.d. to unlock your account. ### 5/5 — 5 star service *2018-08-10, version 4.2.31* As a senior citizen excellent service with ease and simplicity! THANKS ### 5/5 — Easy and user-friendly! *2018-07-09* Love this app! Makes banking much more convenient! Love having everything at my fingertips! ### 5/5 — Great app! *2018-07-02* App is always fast and it’s super easy to use! Great for people on the go. You can transfer money and get accurate balances anytime! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*