# 1st Security Bank

> Mobile banking app for account management, transfers, deposits, and bill payments. (iPhone/iPad app by First Security Bank of Washington.)

- Source: https://appshunter.io/ios/app/1st-security-bank/id572035033 (this page in markdown: same URL + `.md`)
- Developer: [First Security Bank of Washington](https://appshunter.io/developer/572035036)
- Category: Finance, Productivity
- Price: Free
- Rating: 4.80/5 from 1,169 App Store ratings · 30 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 95 MB
- Languages: American English, Chinese (Traditional, Taiwan)
- Released: 2012-12-10
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/1st-security-bank/id572035033/reviews.md

## What is 1st Security Bank?

All the convenience of online banking, now on your phone. Access your accounts, transfer funds, make mobile deposits, and manage payments virtually anywhere.

Manage Accounts
- Check balances instantly
- View recent account activity

Transfer Funds
- Transfer money between your 1st Security accounts.
- Send money to friends and family with Popmoney.

Bill Pay
- Use Bill Pay to make sure you never miss a payment.

Deposit Checks
- Tap. Snap. Deposit. It's that easy. Deposit checks using your phone camera.

Connect with 1st Security Bank
- Chat with a Customer Service representative using Secure Chat.
- Find the nearest branch or surcharge free ATM.

Security
- Must have online banking service and password to access account information via 1st Security Bank of WA Mobile app.
- To learn how we protect your privacy, please visit: https://www.fsbwa.com/about_us/security_and_privacy

## Key features

- Check account balances
- View recent activity
- Transfer funds between accounts
- Send money with Popmoney
- Manage bill payments
- Deposit checks via phone camera
- Secure chat with customer service

## What do users think of 1st Security Bank?

Overall sentiment: neutral

**Pros**

- 👍 Great staff and customer service
- 🚀 Easy to use app
- 💡 Convenient mobile banking features

**Cons**

- 🐛 Frequent app crashes and freezes
- 🔒 Lack of security features (e.g. fingerprint login)
- 🚫 Inability to access online banking

**Commonly reported bugs**

- Check deposit issues
- Login session expiration problems

**Most requested features**

- Show running account balance
- Allow higher deposit limits
- Provide better tech support

## Recent user reviews (10 of 30)

All indexed reviews: https://appshunter.io/ios/app/1st-security-bank/id572035033/reviews.md

### 1/5 — Not a great bank

*2024-12-18*

Not impressed at all with this bank. Instead of calling me when I have an item that will overdraft my account, they charge me an exorbitant fee and then call me the following day, telling me about it.

### 5/5 — The best staff

*2024-07-24*

So far dealing with the goldendale branch me and my wife have had a great experience staff treats us with great respect and handles all our needs at the drop of a dime. It’s great having bank staff that communicate with you on a personal level making interactions, extremely friendly and comfortable.

### 5/5 — Great App!

*2024-06-21*

This banking app works great!

### 5/5 — Reviewing App

*2024-06-20*

App works great! Easy to navigate.

### 1/5 — Janky

*2024-04-23*

Worst banking app I have ever used.

### 1/5 — Inadequate

*2023-03-07*

We’ve recently been transferred to 1st Security from another bank because of a buyout. It has been impossible so far to access the bank online at all. Instructions for transitioning did not work, and online support could not help. 
It’s hard to say whether the app is any good, since we can’t get access to our account through it. The bank however is a serious disappiontment.

### 2/5 — Frustration

*2023-03-03*

Always asked me to rotate my phone when I need to make a deposit.  I do and then the app freezes!  Need to start all over again several times before I can deposit the check.

### 1/5 — No tech support

*2022-04-01*

This bank does not provide tech support and cannot provide any updates on when they will be back online. We all depend on online banking and this bank has a history of these problems and no improvement has been made over the years. Today I also found out that the regular bank employees are “not allowed to” give me or anyone else the phone number to tech support. The phone number that is provided on the error message does not go to tech support and if you call you get to talk to a bank employee who knows nothing about what is going on. The first person I talked to even lied about there being a technical issues. I have bern a customer for over 20 years and I am strongly considering a different bank now.

### 3/5 — Sad

*2021-03-17*

I’m glad this exists but it’s very silly and bad compared to any other banking apps.

### 5/5 — Mobile App

*2020-04-24*

The mobile app is awesome

## Frequently asked questions about 1st Security Bank

### What can I do with the 1st Security Bank mobile app?

The app allows you to conveniently manage your finances on your phone. You can check account balances, view recent activity, transfer funds between your 1st Security accounts, send money to friends and family using Popmoney, pay bills, and deposit checks using your phone's camera. You can also connect with customer service via secure chat and find nearby branches or ATMs.

### How do I access my accounts through the app?

To access your account information via the 1st Security Bank of WA Mobile app, you must have an existing online banking service and password. This ensures the security of your account details when using the app.

### Is the 1st Security Bank app free to use?

Yes, the application is free to download and use. While the app itself is free, standard messaging and data rates from your mobile carrier may apply. There are no in-app purchases or subscription fees mentioned for using the core banking features.

### What are the security features of the app?

The app requires an online banking service and password for account access, ensuring secure login. It also offers secure chat functionality for communicating with customer service representatives. For detailed information on how your privacy is protected, you can visit the security and privacy section on their website.

### Can I deposit checks using the app?

Yes, you can easily deposit checks using the app's mobile deposit feature. Simply tap, snap a photo of your check with your phone's camera, and follow the on-screen instructions to complete the deposit. It's designed to be a quick and straightforward process.

## Version history (last 5 releases)

### 2025.5.0.1 — 2025-07-08

This update includes general improvements, enhancements, and bug fixes to provide you with the best possible experience.

### 2025.2.2.3 — 2025-03-19

This update includes general improvements, enhancements, and bug fixes to provide you with the best possible experience.

### 2024.10.1.10 — 2024-11-20

This update includes general improvements, enhancements, and bug fixes to provide you with the best possible experience.

### 2024.4.0.10 — 2024-06-25

This update includes general improvements, enhancements, and bug fixes to provide you with the best possible experience.

### 2024.1.0.2 — 2024-03-26

Improved login flow for those using biometrics
Increased visibility for closed accounts within account details screen
Various additional enhancements and bug fixes

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## More apps by First Security Bank of Washington

- [1st Security Business](https://appshunter.io/ios/app/1st-security-business/id1443585693)
- [1st Security Mobile Token](https://appshunter.io/ios/app/1st-security-mobile-token/id1443982121)
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- [1st Security](https://appshunter.io/ios/app/1st-security/id6740878062)
- [1st Security Mortgage](https://appshunter.io/ios/app/1st-security-mortgage/id6743176450)

All apps by First Security Bank of Washington: https://appshunter.io/developer/572035036

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*