# 1ST SUMMIT Mobile Banking — user reviews > 47 indexed App Store user reviews of 1ST SUMMIT Mobile Banking by 1ST SUMMIT BANK, rated 4.79/5 from 1,636 ratings. - Source: https://appshunter.io/ios/app/1st-summit-mobile-banking/id456639190/reviews - App overview in markdown: https://appshunter.io/ios/app/1st-summit-mobile-banking/id456639190.md - Rating breakdown: 5★ 1,281 · 4★ 117 · 3★ 30 · 2★ 5 · 1★ 27 ## What do users think of 1ST SUMMIT Mobile Banking? Overall sentiment: neutral **Pros** - 👍 User-friendly - 💳 Convenient banking features - 🚀 Easy to use - 💳 Helpful for managing accounts - 🚀 Saves time and money **Cons** - 🐛 Remote deposit issues - 🐛 Unreliable app performance - 🐛 Slow transaction updates - 🐛 Buggy login and balance display **Commonly reported bugs** - Remote deposit frequently fails - App crashes and glitches - Balance information not up-to-date **Most requested features** - Add ability to edit/update bill pay contacts - Include individual branch phone numbers - Optimize for iPhone 5 screen size - Allow default to list view instead of map view for locations - Add payee creation within the app - Provide real-time transaction updates - Add search functionality for transactions ## Newest reviews (12 of 47) ### 4/5 — Missing “last payment” in billpay *2018-03-06* I love this app as it’s a life saver for paying bills. However, the last update on bill pay took away a feature that I always used and am missing a lot! When in the screen to put in the actual amount you want to pay on a bill, it used to show the “last payment” for this payee on the top of the screen. It no longer shows your last payment on this screen, only on the screen that is 2 clicks prior to getting to this point. I have several bills that are the same amount every single month & I always used this feature to know how much to pay. Now, I have to try and memorize the exact amount from the main payees screen, to type in when I finally get to the payment screen. I know I could set up automatic payments for these payees, but I cannot always pay the same day each month, so this is not an option for me. Please bring back the feature of showing the last payment on the actual payment screen!! Thank you! ### 3/5 — Check picture taking not always working *2015-08-13, version 4.5.0.0* I have a bank account with another local bank and their check deposit picture taking is much easier to use. Sometimes the picture is just black on the 1st Summit and I have to do it multiple times. But a good step in the right direction. A little late coming out with this though. ### 5/5 — Great *2015-05-05, version 4.4.0.0* I love this app!!!! ### 5/5 — 1st Summit Bank *2015-05-01, version 4.4.0.0* Excellent app. I wish you could make an app for the VISA account. ### 4/5 — Mobile deposit *2015-04-03, version 4.4.0.0* Make life easier. Now for real time! ### 5/5 — Love it! *2015-03-13, version 4.4.0.0* Works great I love it! ### 5/5 — Mobile Banking *2015-03-12, version 4.4.0.0* Love it! Thanks 1ST Summit. Saves time and money. ### 5/5 — Mz Peeper$ *2015-01-05, version 4.1.1.0* Loved it!!!!!!!!! ### 3/5 — Good but not great *2014-10-21, version 4.1.1.0* Convenient for those of us who do not live close to a bank branch, but some features of the app handle awkwardly and I can never get it to orient correctly on my ipad. ### 3/5 — Good but could be better *2014-09-08, version 4.1.1.0* In truth, the app is good. It does not all for transaction search. The problem lies with the bank. Too slow for transactions to show up on electronic statement, no transaction history over weekend or holidays. If that would be corrected, and faster notifications, would be a great bank ### 5/5 — Easy & Convenient *2014-07-20, version 4.1.1.0* This app is easy to navigate. Allows you to pay bills, make transfers and view your balance which is great for me because I am always on the go. The only feature I wish they would add is a search option to search transactions. I've used it for two years now and have never had it crash or get any errors. ### 5/5 — Rating *2013-04-25, version 3.3.1.0* A great improvement would be adding the ability to edit/update your bill pay contacts. ## Most critical reviews (10 lowest-rated) ### 1/5 — This app is horrible *2022-02-23, version 2021.11.0.52* I never know what my balance is as this app is never up to date. It’s February 23, and none of my transactions have been updated since February 18. I am now stuck in messages. I went there to view a fraud alert and now I can’t get out. I’ve hit close ten times. I finally deleted the app. I can’t believe how terrible his app is. How many days does it take to update an account? I hate this app. ### 1/5 — Works When It Feels Like It *2021-05-25, version 2021.3.0.46* App is very temperamental. Sometimes it works, sometimes it doesn’t. Frequently the mobile deposit functions fails. ### 1/5 — terrible app *2021-04-13, version 6.5.5.45* all this app does is glitch out and have problems i’m about to switch banks because of it !!! tired of it ### 1/5 — Still no Apple Pay *2016-03-21, version 5.0.0* This app is buggy, often can login but cannot check my balance. Still no support for apple pay. I like to do business locally but I'll be changing banks if 1st summit can't keep up technologically! ### 1/5 — Hrm....... *2012-02-08, version 1.0.2* Haven't been able to log on even once. Tried many times on different days at different times and places. Full site = great! App = crap. ### 2/5 — Up-to-date information *2023-01-08, version 2022.9.1.11* I like the app, I like that I have the option to log into my account with the app. The only down side is that it doesn’t show the latest information for your balance. ### 2/5 — Remote Check Deposit Needs Work *2022-06-10, version 2021.11.0.52* The bank itself it great, the check deposit on this app is awful. Takes a perfect photo but says it needs to be retaken. Every check, every time. ### 2/5 — Seriously *2013-03-06* Be sure not to live outside america and have an account you might want to access using today's technology. You'll be SOL ### 3/5 — Works Ok, But… *2024-12-05, version 2024.4.0.10* Some of the features, i.e. remote deposit, seem to be unavailable or not working frequently. ### 3/5 — Electronic transfers *2019-11-05, version 6.1.2.37* Still waiting for the number of transfers made electronically per cycle to show up. Brought this suggestion up to several employees but im not seeing or hearing of this improvement being implemented. Contact me on 717 873-2011 if you need additional info. ## Most praised reviews (10 highest-rated) ### 5/5 — Great app *2024-10-23* 99.9% of the time this app works perfect! I do not balance my checkbook so this makes it easy to see what came out and what is coming out of my checking account! It’s very user-friendly and I’ve been using it for years!! Occasionally there’s problems that doesn’t update right but that’s might’ve been three times ever! I do not have bounce protection, so it’s nice to be able to check my account every day! ### 5/5 — 1stSummit Bank *2022-06-02, version 2021.11.0.52* No matter what office I go to, I am always treated like I am the most important person there. Everyone is just wonderful, tellers, new accounts, CD renewal, investments with Sean, I have never been more please. Thank you to all of you, a big round of applause goes out to you. ### 5/5 — Great app *2021-09-26, version 2021.6.0.47* I love the app but I wish I could make “ principle payments only” on it ### 5/5 — Banking *2021-09-11, version 2021.6.0.47* This banking service makes my life aside and it’s easy to use!!! ### 5/5 — Online deposit *2019-12-23, version 6.1.2.37* Would be nice to be s le to deposit checks with the app ### 5/5 — Love app *2018-05-31, version 5.8.1.26* I love being able to see my balance my charges and deposits anytime. I also love the bill pay feature. It makes things so much easier. Thank you ### 5/5 — Made my life easier *2018-03-18, version 5.7.1.24* Love this app. I don’t have direct deposit, so this has made banking so easy, the depositing my check works great now! Love it ### 5/5 — Love this app! *2016-03-23, version 5.0.0* Love the way this app works. I'm able to take care of business without leaving the house. ### 5/5 — Great app *2016-01-19, version 4.6.3.0* Love how I can see all my accounts at once ### 5/5 — Great App *2016-01-15, version 4.6.3.0* Really love the convenience of this app. Depositing checks via phone/camera may be slightly difficult bc of shadows but better than driving to leave comforts of home. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*