# 1to1help.net — user reviews

> 16 indexed App Store user reviews of 1to1help.net by 1to1Help.net.

- Source: https://appshunter.io/ios/app/1to1helpnet/id1617775404/reviews
- App overview in markdown: https://appshunter.io/ios/app/1to1helpnet/id1617775404.md

## Most critical reviews (10 lowest-rated)

### 1/5 — Horrible! Our Organisation shifted our EAP Partner from 1to1help to Betterhelp.

*2026-06-30*

We used 1to1 but there support only 2 women councellors got decent ratings out of 300 plus employees who used to service, rest were not. All our employees tried them. They don’t know what to say, we paid for 24 hour assistance with volunteers to assist in case of employee issues but they were inefficient, all 300 plus employees complained delay is assistance and talking unrelated things and volunteers during employee breakdown was 😂💀 but switched our EAP partner to Betterhelp, I suggest your organisation to do to same.
Only two employees said it’s okay out of 300 plus it was two female councillors, to took ownership but rest all complained saying they couldn’t assistance in the night depending on their timezone and no volunteers which they charged for. Betterhelp has been great so far.

### 1/5 — Dump app

*2026-06-18*

Councellor are good but the app and weird company policies are really pathetic.
Half of the time their app don’t works.
Scheduling rules are a nightmare to deal with.

### 1/5 — Booking issues

*2025-05-21*

Unable to select the time slot

### 1/5 — My organisation is not listed

*2025-05-20*

Medanta is one of the biggest hospital chains in North India but it is still not listed in this app. I am not able to sign in because of that.

### 1/5 — Could do a loooot better

*2025-04-10*

Toll free number doesn’t seem to work. It takes few days to get a response back. In my case it’s been more than a week for my last session.

### 1/5 — Useless app

*2024-05-13*

Not working time wasting third class
Please remove this app from Apple Store

**Developer response:** Hey there, we apologize for any inconvenience you may have experienced. Please reach out to our helpline on 1800 258 8999 or 1800 258 8121, and we'll assist you in resolving the issue.

### 1/5 — Useless

*2023-03-17*

I have registered with office email id. After login it says register mobile number and gives network timeout error for last 3 weeks. It never works.

**Developer response:** Hey there, we apologize for any inconvenience you may have experienced. Please reach out to our helpline on 1800 258 8999 or 1800 258 8121, and we'll assist you in resolving the issue.

### 2/5 — New version slow

*2025-02-13*

Modules of self-help take ages to load

### 4/5 — Good work but didnt wrk after update

*2025-02-04*

This app was working fine before update. But after updation its not working even toll free no is not working . This is not good

**Developer response:** We're sorry for any inconvenience you’ve faced. To resolve the issue, we recommend uninstalling and reinstalling the app. If the problem persists, please reach out to our support team at 1800 258 8999 or 1800 258 8121—we’re happy to assist you!

### 5/5 — Super app

*2026-02-12*

This app is life safer
The intuitive and refreshing ui is very helpful and I admire the developers behind this app.

## Most praised reviews (6 highest-rated)

### 5/5 — World class app

*2025-07-22*

The app is very intuitive and easy kudos to developers

### 5/5 — 🔥

*2025-02-15*

The newly developed UI has a refreshing look and is highly user-friendly. It makes navigation and handling tasks much easier, ensuring a seamless user experience. The developers have done an excellent job, particularly with the attractive UI design, which enhances both aesthetics and functionality.

**Developer response:** Thank you so much for the awesome feedback! 🙌 We're thrilled to hear you're loving the new UI 🎨✨ and finding it easy to use 🧭💡. Our team put a lot of heart into making it both beautiful and functional 💻❤️. Your support means the world to us 🌍😊. Stay tuned for more exciting updates! 🚀📲

### 5/5 — Found helpful

*2025-01-07*

Helped me a lot in mental wellness, thanks to all 1to1 help team members and counsellors for the support.

### 5/5 — Very Interactive

*2023-06-16*

The app is quite intuitive and well designed

### 5/5 — Easy connect to quality counsellor

*2022-11-06*

Nicely done App, user friendly, booking an appointment was very easy.

### 5/5 — Good app

*2022-11-06*

Excellent app

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*