# 1VALET — user reviews > 118 indexed App Store user reviews of 1VALET by 1VALET Corp., rated 4.50/5 from 834 ratings. - Source: https://appshunter.io/ios/app/1valet/id1488970038/reviews - App overview in markdown: https://appshunter.io/ios/app/1valet/id1488970038.md - Rating breakdown: 5★ 655 · 4★ 94 · 3★ 14 · 2★ 13 · 1★ 58 ## What do users think of 1VALET? Overall sentiment: negative **Pros** - 👍 Convenient and easy to use - 🚀 Efficient and reliable - 💡 Useful features like package notifications and remote access **Cons** - 🐛 Frequent crashes and bugs - 🔒 Unreliable door/elevator access - 🔋 Drains battery quickly - 😕 Poor customer support **Commonly reported bugs** - App frequently logs users out - Digital fob/key issues - Connectivity problems in certain areas - UI/UX glitches **Most requested features** - Add Apple Wallet integration - Improve Apple Watch support - Allow customization of door/elevator access - Integrate with smart home devices - Provide better guest access management ## Newest reviews (11 of 118) ### 2/5 — App is getting stuck in latest version *2026-06-29, version 3.191.0* App is getting stuck in latest version ### 4/5 — Review *2026-04-19* Would be nice to connect LIVE with Concierge on 1VALET or connect by Phone ### 3/5 — Additional features could make it 5 star *2026-04-03* Need to add a few shortcuts to make it a seamless digital key. We need a shortcut in controls from the dropdown tab. We should also have some Siri functionality to open doors in case we can’t handle the phone at the moment. Currently, I have to either navigate to app or get the shortcut from the Lock Screen. ### 4/5 — New to me I’m still working on it , *2026-01-27* It’s great ### 4/5 — No Widget for iOS 26 *2026-01-22* I don’t understand why there isn’t a widget for iOS 26, so that it’s quicker to use the app. As it is, it’s cumbersome. **Developer response:** Thanks for the feedback! Good news — there actually is an iOS widget available. You can add it by long-pressing your home screen, tapping the '+' in the top corner, and searching for our app. Hope that makes things quicker for you! ### 4/5 — Cool App would be perfect if… *2026-01-10* Would really love it if they would intigrate where you can just message sellers/buyers within the app of its marketplace section instead of putting your personal contact info. ### 5/5 — P1 parking *2025-12-27* It would be nice to be able to use your code or face recognition in the parking garage elevator door. Usually you have things in your hands when coming in. ### 5/5 — Keeps my stuff safe *2025-12-22, version 3.157.0* 10/10 my stuff gets delivered and keeps porch pirates Away !! ### 5/5 — Works well! *2025-12-14, version 3.157.0* Works as advertised, and super convenient too. ### 4/5 — Bravo! *2025-10-30, version 3.151.0* Je suis toute nouvelle ici, et j’apprends avec cette application qui m’a l’air fort pratique et intéressante! ### 5/5 — Dialogue apartment *2025-10-28, version 3.151.0* it's best app i ever used ## Most critical reviews (10 lowest-rated) ### 1/5 — Never use this! *2025-12-25, version 3.157.0* Simply does not work. Never rely on apps like this for entry. Pets couldn’t be fed when owners were away because the stupid app did not work, even after multiple access codes were sent. Completely unreliable. Nothing like regular physical keys. Stay away from this app! ### 1/5 — So glitchy it’s useless *2025-11-20, version 3.154.0* This thing has been one problem after another. the latest: two weeks ago, my widgets disappeared, and I had to hunt through the app to. Unlock doors. Then, last night, I tried to buzz someone in and got a frozen progress bar that would not budge– even when the app sent me a notification, which was so obscured I could only read the first and last three letters of each line.,if they conspired to create a useless and annoying app, they couldn’t do better ### 1/5 — Fails more than it works *2025-11-07, version 3.151.0* It’s constantly signing me out and only connects to the reader about 50% of the time. I’ve just gone back to using my key fob. ### 1/5 — The most unreliable app *2025-11-05, version 3.151.0* Don’t you dare try to change the temp in the middle of the night - it’s insanely sensitive to wifi, time of day, direction of the wind.. anything messed with the app and you’re unable to change temps even if you delete the app / reset. ### 1/5 — This app is very bad *2025-10-29* The app is basically very bad it doesn’t work well the key is very bad and basically u can be waiting outside the building for 30 minutes until someone opens for you, also it’s very awkward that I can’t go inside my apartment it doesn’t let me log in ### 1/5 — It doesn’t work *2025-10-29* It's constantly broken, either in the elevator or with the door. Now, for example, it's broken and I can't get into my house. I reinstalled the app and it won't work. It's terrible. ### 1/5 — Worst entry app ever *2025-10-28, version 3.151.0* If you value access to your house, don’t use this app. If I was moving somewhere and it used this app I would truly not buy there. You have access only when app is working correctly and if it doesn’t work correctly….Good luck contacting someone within a week ### 1/5 — If this app breaks down you can’t get into your building *2025-10-10, version 3.148.0* This app sucks. Takes you to a website team that never gets back and you can’t get let into your building that you rent for 2k a month and there’s no customer service! So if you like being stuck outside in the cold with no way to get in!! Definitely go with this company ### 1/5 — horrible *2025-10-10, version 3.148.0* got locked out like 10 times ### 1/5 — Marketplace *2025-09-01, version 3.102.0* Marketplace isn’t available anymore why’s that??? ## Most praised reviews (10 highest-rated) ### 5/5 — Very satisfied *2026-06-26, version 3.191.0* So easy to use. Love seeing people buzzing me, nice to be notified to pick up my parcel from the parcel room. ### 5/5 — Smart-Tek *2026-05-27* Amazing Products!!!! ### 5/5 — Thank you *2026-05-20* It is very easy to communicate with management ### 5/5 — The best 😁😁🙌🏽 *2026-05-15* I love 1valet… ### 5/5 — Happy to be here *2026-05-13* Excellent residence ### 5/5 — Great App *2026-04-26* Great App for the condo. Modern and sleek. Works well with parcel deliveries. ### 5/5 — Almost Perfect *2026-04-10* Suggestion: when navigating back from a marketplace post, the scroll position should be restored to where the user was on the listing feed. Currently, hitting ‘back’ restores to the top of the feed (most recent post) rather than retaining the original scroll position. Worth looking into scrolling restoration on that route. Other than that, cool app ### 5/5 — Nice app *2026-01-19* This is so good and reliable. ### 5/5 — A MUST *2026-01-19* 1Valet is essential for today’s works with e commerce making a major stride in today’s economy. Making it easy for retailers and customers to meet at a compromise location with accuracy and dependency, ### 5/5 — Very efficient *2025-12-29* Good experience, easy to retrieve, great communication and notification system. Very efficient, organized and reliable. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*