# 200 Degrees — user reviews > 78 indexed App Store user reviews of 200 Degrees by 200 Degrees Coffee Shops Limited, rated 4.70/5 from 15 ratings. - Source: https://appshunter.io/ios/app/200-degrees/id1526277058/reviews - App overview in markdown: https://appshunter.io/ios/app/200-degrees/id1526277058.md - Rating breakdown: 5★ 14 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1 ## What do users think of 200 Degrees? Overall sentiment: negative **Pros** - ☕ Delicious coffee quality - 🐶 Dog-friendly environment - ✨ Pleasant ambiance - 👍 Easy to use (when working) - 💖 Great staff and service - 💯 Best independent coffee shop **Cons** - ❌ App frequently broken - 🐛 Loyalty points lost/not updating - 💳 Payment card issues - ⚠️ Forced marketing opt-in - 🤷‍♂️ Complicated ordering process - ⏳ Slow app performance - 🚫 No Apple Pay option - 🪲 Login/account creation issues - ☕ Cold/lukewarm coffee - 📉 Old app version better **Commonly reported bugs** - Rewards not appearing - Cannot manage subscriptions - Autofill issues when adding payment cards - Card already linked error - Loyalty points not updating - Double stamp for reusable cup removed - Cannot log back in/reset password - Lost account/credentials after migration - Lost all loyalty rewards/tokens - Cannot order coffees (no stores nearby) - Invalid credentials/cannot send email - Credit card linking failing - Lost all points and purchase history - App crashes on account creation/login - Password token code entry fiddly/timing out - Food options greyed out - App order ignored, had to chase - Issue ordering multiple items - Advertised price on app is incorrect - UI changes not asynchronous - Free WiFi sign-up spams email - Offered free coffee for registration, then denied - App lags - Screen clicks and vibrates - QR code link requires app account - Cannot sign up with Apple - Cannot add card to Apple Wallet - UI dead after update - Staff asked not to use app - Staff didn't receive whole order - Email and password works on website but not app **Most requested features** - Add Apple Wallet integration for loyalty card - Add drink descriptions - Allow changing table mid-order - Bring back paying at the till on the app - Add guest checkout option - Add dark mode ## Newest reviews (15 of 78) ### 2/5 — Can’t add payment cards *2026-03-25, version 6.5.0* Lots of bugs trying to use Autofill when adding a payment card. Also appears no card is linked, but says ‘Card is already linked’ when trying different cards. ### 4/5 — Hard to see what free drinks you have *2026-03-23* This app in its current design makes it difficult to see what free drinks you have. Maybe that’s purposeful (wink, wink Cafe Nero - I mean 200 degrees), maybe not. Please fix it. The old 200 degrees app used to do this fairly well. ### 3/5 — New update issues *2026-02-04* I cant order coffees from the app anymore since the new update as it says there are no coffees places nearby and it doesn’t matter which 200 degrees i am at it always says theres no stores nearby. Its a shame because the reason i always go to 200 is because i can just sit down and order through the app. Please fix this bug soon the coffee is amazing! ### 3/5 — Credit Card linking keeps failing *2026-02-04, version 6.0.0* Tried multiple times on new app to link credit card but just getting apologies for error. ### 2/5 — Mostly fails at my local branch *2026-01-29* My closest is at the designer outlet in York. At that location I try to sign in and it tells me to reset my password. Then I try again and it says too many attempts. I’ve used it successfully elsewhere but not here. The impact is that it’s too hard to order so I go and get a coffee from pret. Seems like a fail to me ### 1/5 — Bad service *2025-10-24, version 5.4.15* Used this coffee shop in Harborne ordered coffee and cake it took 15 minutes and nothing came yet they served two other customers so I went and asked where was my coffee oh the machine didn’t print out the order??? Well I won’t be going there again ### 2/5 — Lovely coffee *2025-08-31, version 5.4.15* App needs some love, cannot change the table mid order. ### 1/5 — It’s awful *2025-07-23, version 5.4.14* Made me upload a photo of myself, everything is sold out, it lags, the screen clicks and vibrates whenever I touch any button, it’s useless, it’s awful, don’t ever download this app it’s a waste of time ### 1/5 — We don’t need apps for menus *2025-07-22, version 5.4.14* Or for companies to collect more data. ### 1/5 — Forced data harvesting *2025-06-08* Been to a couple of 200 cafes recently and impressed. Thought I’d try the app. It gives you two “choices” to either accept marketing stuff or not. Turns out you cannot get the app without agreeing to both. So, you want me to give away my valuable data for free in return for a few measly freebies. Sorry, you should be grateful I don’t charge you for my data in the first place! Bad marketing move!! ### 1/5 — Not work today *2025-04-23, version 5.4.13* I checked that I have the latest update, but still couldn’t use the app at the W Bridgford café ### 2/5 — Great coffee. Poor app *2025-04-17, version 5.4.12* Been a subscriber to the beans for a few years but but cannot get app to work. ### 3/5 — Great coffee, poor app *2025-04-13* Our favourite coffee shop, drinks, food, atmosphere always lovely. However the app isn’t the best… sometimes all the food options don’t appear, but the most annoying thing is my loyalty card never updates & has been stuck on the same points tally for months, despite numerous visits. ### 3/5 — Fix your app bruh *2025-04-12, version 5.4.12* Can’t sign up with Apple. Can’t add card to apple wallet. ### 1/5 — App never works *2025-04-09, version 5.4.12* Deleted it, reinstalled. Now I can’t sign in: UI dead. Says update it (I just did). Staff tell me it’s often broken. In my experience, all the time. Useless. How hard can it be to make an app to order coffee? ## Most critical reviews (10 lowest-rated) ### 1/5 — Rubbish *2026-03-29* The new app is virtually useless! Despite lots of promises from head office my rewards still don’t appear ( 3rd month running). You can’t manage subscriptions, and now I’ve been made to use this app I can’t manage my subscriptions online anymore; so can’t re-order any beans - so now have to shop elsewhere ### 1/5 — Rubbish for collecting points *2026-03-04, version 6.1.0* It’s very hit and miss whether you get loyalty points with each purchase. ### 1/5 — Don’t get double stamps for using a reuseable cup anymore *2026-02-27, version 6.2.0* As above ### 1/5 — Awful - can’t connect payment cards and help team close tickets *2026-02-16, version 6.1.0* New app, but unable to add payment cards. Used support and they ask a question, I reply and they close the ticket. This had happened several times. Now automatically closing tickets without responding. Terrible. ### 1/5 — Can’t log back in *2026-02-16, version 6.1.0* Useless app now …… can’t login or reset since latest update. Not impressed at all ### 1/5 — unable to log in *2026-02-13* Forced logged me out and won’t let me reset my password. An error keeps popping up no matter what I do and it’s getting frustrating. Seeing other reviews saying people they’ve lost their points too. Why try to fix something that wasn’t broken? Do better and fix your app. ### 1/5 — Newest major update terrible *2026-02-11, version 6.0.0* Lost my account since they moved presumably to Nero’s platform. Can’t register or login with my pre-migration credentials. Customer support is slow and not consistent in between agent handoff. ### 1/5 — Lost tokens *2026-02-07, version 6.0.0* App updated lost all previously accrued loyalty rewards. ### 1/5 — Update flop *2026-02-04, version 6.0.0* Since the update it doesn’t work. Just keeps saying invalid credentials and that it can’t send an email. ### 1/5 — Lost all points *2026-02-03, version 6.0.0* Lost all my points and purchase history with the update. Will not be going back ## Most praised reviews (10 highest-rated) ### 5/5 — Favourite coffee shop *2026-08-03* Absolutely love this coffee shop, It’s convenient about 3 miles from me, so I can call most weeks. Service & staff always excellent & staff very friendly. ### 5/5 — Great update *2026-03-02* Great update — the new app is fast, clean, and really easy to use. Paying and collecting stamps in one scan works perfectly, and having receipts in the app is a nice touch. Everything has been smooth so far. Big improvement on the old version! ### 5/5 — Top coffee shop *2026-02-17, version 6.1.0* I really like a coffee and not many shops stand out for quality tasting coffee but 200 Degrees definitely does. Gorgeous coffee. ### 5/5 — New Update *2026-02-02* After the update I had to change my password to get back into the app only to find it had reset to zero luckily I found the email from you in my junk folder so was able to gets my rewards back ### 5/5 — Best Coffee and easy app to use *2025-05-15, version 5.4.13* Really easy app to use. Best thing about 200 Degrees coffee is the locally sourced coffee and great range of sandwiches and pastries. Keep up the good work. ### 5/5 — Fab coffee shop great team *2024-09-21, version 5.3.7* Love this place, great that they have an outdoor space for when I have the dog. Lovely friendly staff. Most important, excellent coffee! ### 5/5 — Great place great service *2024-08-30, version 5.3.7* So so much better than the big chains Great coffee relaxed atmosphere Nice people ### 5/5 — Quiet coffee *2023-12-10* I come to this coffee shop on a Sunday about midday, it’s warm and cosy and relaxed. I’m always greeted with a smile and quick service and the coffee is delicious and so are the cakes! Even when it’s busy it’s still calm and relaxing, would definately recommend 🫶🏼 ### 5/5 — Excellent Service *2023-11-16, version 5.2.3* Lovely, friendly & very helpful staff. Really good food & drink. My only criticism is the music is too loud. ### 5/5 — Great coffee *2023-09-02, version 5.0.9* Great coffee, happy staff and the cinnamon rolls are great. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*